Polycom VVX 300 User Manual page 49

Polycom VVX Business Media Phones User Guide
Retrieve or Ignore Parked Calls
The status message and the call park icon continue to display on the phone until the parked call is either
retrieved, ignored, or the parked caller ends the call.
To retrieve a parked call:
1 Press and hold the line key with the parked call.
The Park Info soft key is displayed.
2 Press the Park Info soft key.
The Parked Call screen is displayed, as shown next.
3 Press Retrieve.
You can also retrieve a parked call from any phone within your network.
To retrieve a parked call from any phone:
» Press New Call and dial *88 and the extension the call was parked on. For example, dial *884144.
When a parked call is retrieved by a contact monitoring your line, the call park icon and status message is
removed from the line.
To ignore a parked call:
1 Press and hold the line key with the parked call.
The Park Info soft key is displayed.
2 Press the Park Info soft key.
The Parked Call screen is displayed.
3 Press Ignore.
The phone exits the Parked Call screen, and the call park icon and status message is removed
from the line.
Although pressing Ignore removes the parked call icon, the call remains parked on your line until the call
is retrieved, the retrieval time expires, or the call is ended.
If a parked call is not answered after a period of time, which is set by your system administrator, the call is
recalled to the parker's extension. If the parker answers the recalled call, the parked call is removed from
the parked extension. If the parker rejects the recalled call, the parked call remains on the parked
extension until the call is recalled to the parker and answered, or the parked caller ends the call.
Polycom, Inc.
UC Software 5.3.0
49