Polycom VVX 300 Series Simple User Manual

Polycom VVX 300 & 400 Phones | Simple User Guide
Make a Call
1 Lift the handset, or press the New Call button,
or press the Speakerphone button, or press the
Headset button if using a headset. Then:
• Dial the number with area code using the
keypad; OR
• If the person you are calling is in your contacts,
press the Contacts button, use the directional
pad to highlight the contact, press Dial; OR
• If the person you are calling is one of your
Lines, press Lines then press the button on the
side associated with the Line you are calling.
Answer a Call and End a Call
1 To answer, Lift the handset, or press Answer,
or press the Speakerphone button, or press the
Headset button if using a headset.
2 To end a call, hang up the handset, or
press End Call. If on speakerphone, press the
Speakerphone button. If using a headset, you can
press the Headset button.
Hold a Call (and Retrieve from Hold)
1 Press Hold to place the call on hold.
2 Press Resume to return to the call.
1
Transfer a Call - Blind (Default)
1 Press Transfer (you will hear a dial tone, the
other party will hear hold music). Then:
• To transfer to a phone number or to a person
you have called recently, dial the number
using the keypad, or use the directional pad to
highlight the number of a recent call on your
display, press Send. The call will transfer and
release your phone; OR
• To transfer a call to a user on your contacts
list, press More, press Contacts, highlight the
contact using the directional pad, press Dial.
The call will transfer and release your phone;
OR
• To transfer a call to a Line appearing on your
phone, press Lines, then press the button on
the side next to the associated Line. The call
will transfer and release your phone.
Press the « button to delete a character, or press
Cancel to return to the call.
Transfer a Call - Consultative
1 Press Transfer (you will hear a dial tone, the
other party will hear hold music).
2 Press More, then press Consultative.
3 Follow the previous sections' bullet points to
transfer the call appropriately.
Conference Call (Add User to a Call)
1 While on a call, press More, then Confrnc.
2 Enter a number, or select a user from your
Lines, or from your Contacts.
• Your most recent calls will appear in the first
window. Use the directional pad to highlight
one, then press Dial.
• To add a Line, press the Lines button, then
press the button next to the associated Line.
• For users that are in your Contacts list, press
More, then press Contacts. Use the directional
pad to highlight the Contact that you want to
add to the conference, then press Dial.
Conference Call (Initiate from Idle Phone)
1 Press Meet Now with the handset on-hook.
Then, either take the handset off-hook or press
the Speakerphone or Headset button.
2 When the display changes, press the Invite
button.
• If the person you are inviting is a recent
call, they will show in the display and can
be selected by using the directional pad to
highlight the entry, then press Dial.
• If the person you are inviting is in your
Contacts, press More, press Contacts, and use
the directional pad to highlight the contact you
wish to add to the conference, then press Dial.