Redirect Incoming Calls; Forward Incoming Calls To A Contact - Polycom VVX 300 User Manual

Polycom VVX Business Media Phones User Guide

Redirect Incoming Calls

You can redirect incoming calls in the following ways:
●

Forward Incoming Calls to a Contact

●
Forward Incoming Lync Calls
●
Divert Calls to a Contact
Forward Incoming Calls to a Contact
You can choose to forward an incoming call to a contact or forward all incoming calls to one of your
contacts.
Forward an Incoming Call to a Contact
You can forward an incoming call directly to a contact without answering the call. You cannot forward
calls in this way on shared lines.
To forward an incoming call to a contact:
1 In the Incoming Call screen, select Forward.
2 From the Call Forwarding screen, enter the forwarding number, and select Forward.
Forward All Incoming Calls to a Contact
You can set up your phone to forward all incoming calls to a contact, which you can also do with the Do
Not Disturb feature enabled.
For shared lines, you can only choose Always as your forwarding option; the other forwarding options are
not available for shared lines.
Note: Call Forwarding and Microsoft Lync Server
If you are signed into Lync on your phone, your call forwarding options are different than those
described below. For more information on forwarding Lync calls, see the section
Lync Calls.
To forward all incoming calls to a contact:
1 Select Forward or select Settings > Features > Forward.
For VVX 1500 phones, select Menu > Features > Forward.
2 If your phone has multiple lines, select a line.
3 From the Forwarding Type Select screen, select a forwarding type:

Always Forwards all incoming calls.

No Answer Forwards all unanswered incoming calls.
Busy Forwards incoming calls when you're in a call.

Polycom, Inc.
UC Software 5.3.0
Forward Incoming
58