Polycom VVX 300 User Manual page 165

Polycom VVX Business Media Phones User Guide
Headsets that support EHS include a base unit that connects to your phone. The headset connects to the
base unit wirelessly, which enables you to use your headset even if you're some distance away from your
phone. Typically, you can work wirelessly up to 300 feet (91 meters) from your phone and still use the
EHS controls. Check with your headset's user guide for the precise range restrictions.
See Feature Profile 37477: Using Headsets with Polycom Phones
Set the Headset Base Unit Options
Before you connect your headset to your phone and use EHS, you need to set the following options for
your specific headset model:
●
For Jabra headsets, change the headset mode to DHSG on the headset base unit. For details,
refer to your headset documentation or contact Jabra support.
●
For Plantronics headsets, change the coarse receive level to 3 and the transmit level to B on the
headset base unit. For details, refer to the Universal EHS Adapter Getting Started guide which
comes with your headset.
●
For Sennheiser headsets, set the first DIP switch—labeled 1 (DHSG)—to the down position on the
back of the headset base unit. For additional details, see your headset's documentation or contact
Sennheiser support.
Enable Electronic Hookswitch
After you set the base unit options for your headset and connect your headset, you can enable EHS on
your phone.
To enable electronic hookswitch on your phone:
1 Connect your headset and EHS adapter to your phone.
See the Quick Start Guide for your phone on
a headset to your phone.
2 Navigate to Settings > Basic > Preferences > Headset > Hookswitch Mode.
For VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Headset >
Hookswitch Mode.
3 Select one of the below modes for your specific headset:

Choose Jabra if an EHS-compatible Jabra headset is attached with an EHS cable or adapter.

Choose Plantronics if an EHS-compatible Plantronics headset is attached with an EHS cable
or adapter.

Choose Sennheiser if an EHS-compatible Sennheiser headset is attached with an EHS cable
or adapter. If your phone does not have a menu selection for Sennheiser, select Jabra instead.

Choose Regular Mode (default) if another headset is attached.
Headsets that come with a docking station have two modes: soft phone and desk phone mode. In order
for you to control your phone using your headset, your headset must be in soft phone mode. If you cannot
operate the phone from your headset, it is possible your headset is in desk phone mode.
To switch to soft phone mode:
» Press and hold the headset hookswitch until you hear a sound or message on the headset.
Polycom, Inc.
for a list of compatible headsets.
Polycom Voice Support
UC Software 5.3.0
for information on connecting
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