Polycom VVX Business Media Phones User Guide
Troubleshooting: I can't log in using my login credentials.
If you input the wrong login credentials or PIN authentication and lock your account, contact your
system administrator.
To sign out of Lync on your phone:
» Press the SignOut soft key or select Settings > Features > Microsoft Lync > SignOut.
After you sign out of Lync, you cannot call or view your Lync contacts. However, you can still use other
phone features.
Sign In Using Your BroadSoft UC-One
Credentials
You can enter your BroadSoft UC-One credentials on your phone and register your line with the
BroadWorks server. Your system administrator provides you with your BroadSoft UC-One credentials.
This feature is not available for VVX 1500 phones. Check with your system administrator to find out if this
feature is available on your phone.
To sign in to your BroadSoft UC-One credentials:
1 Navigate to Settings > Basic > UC-One Credentials.
2 Enter the Server Address.
3 For User, enter the username for your account.
4 For Password, enter your password for your account.
Lock Your Phone
Your system administrator provides you with a user password that you can use to unlock the phone and
use to answer calls when your phone is locked.
Consider locking your phone if you want to:
●
Prevent unauthorized outgoing calls.
●
Allow only authorized people to answer calls.
●
Prevent people from viewing or modifying phone information, such as your directory, call lists, or
favorites.
When your phone is locked, you can:
●
Make outgoing calls to authorized numbers only.
●
Enter a password to answer incoming calls.
●
Unlock the phone, make an authorized call, or view the browser, if enabled.
●
View messages on the status bar informing you that the phone is locked and that only authorized
calls are allowed. Any messages that displayed before the phone was locked do not display.
Polycom, Inc.
UC Software 5.3.0
34
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