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Polycom VVX300 Tutorial
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Polycom VVX300 Tutorial

Net2phone phone tutorial
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The following is a list of the most common tasks performed by users of these phones. 

Keep in mind that there are various ways to execute the same tasks; our goal is to
provide instructions on the simplest way to perform each one. 

You can also view our video tutorial at
Lines View
The Lines View is your phone's default display. This view shows your phone lines as
well as your favorites.
Home View


The Home View is displayed by pressing the Home Key. From here, you can initiate
new calls and access your messages, Directories, the Call Forwarding and Do Not
Disturb features, as well as the phone's settings and applications.
For example, if you want to see a list of available settings and options, using the
navigation arrows, choose "Settings", then press the Select Button in the center of the
navigation arrows. Next, select the "Basic" option. This option lets you configure
your preferences, contrast, backlight intensity, backlight timeout, ring type, login
credentials, or update your phone configuration, restart your phone, or clear your
browser data.
Feature Keys
Finally, there are the Feature Keys. The ones you'll use most often are:
The Home Key,
•
The Headset Key,
•
The Speakerphone Key,
•
The Mute Key,
•
The Transfer Button,
•
The Voicemail Button, and
•
The Hold Button.
•


Net2Phone Phone Tutorial
Polycom VVX300 and VVX400


http://www.net2phoneoffice.com/support.aspx
1
www.net2phone.com





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Summary of Contents for Polycom VVX300

  • Page 1 
 Net2Phone Phone Tutorial 
 Polycom VVX300 and VVX400 
 The following is a list of the most common tasks performed by users of these phones. 
 Keep in mind that there are various ways to execute the same tasks; our goal is to provide instructions on the simplest way to perform each one.

  • Page 2: Receiving Calls

    www.net2phone.com Placing Calls 
 To place a call, dial the number, then pick up the Handset or press the Speakerphone or Headset Key. Placing Calls Using Speakerphone To place a call using your Speakerphone, press the Speakerphone Button, then dial the number to place your call.
...

  • Page 3: Retrieving Parked Calls

    www.net2phone.com Retrieving Parked Calls To retrieve a parked call, on any phone, you can press the Pick-Up Position Softkey matching the position of your parked call, if these softkeys are available. Alternatively, you can pick up a parked call by dialing Star (*) 225 followed by the number of the caller’s position, followed by the Dial Softkey.
  • Page 4 www.net2phone.com Performing a Direct-to-Voicemail Transfer 
 A Direct-to-Voicemail Transfer is performed when you wish to transfer a call directly to another User’s Voicemail. 
 To do this, while on an active call, press #3, then the user's 4 digit extension number, followed by the # key again.
  • Page 5 www.net2phone.com Options include: Call Forwarding Always, which will forward all incoming calls to a specified • forward-to destination. Call Forwarding No Answer, which will only forward calls if you do not answer, • Call Forwarding Busy, which will only forward calls when the Do Not Disturb •...

  • Page 6: Adding New Contacts

    www.net2phone.com 
 Adding New Contacts From the Home View, use the navigation arrows to select “Directories”. Then select “Contact Directory”. Press the Add Softkey to add a new Contact. Using the navigation arrows, select the fields you wish to edit. Note: The “Contact” field is required and must contain the telephone number of the Contact.

This manual is also suitable for:

Vvx400