Polycom VVX Business Media Phones User Guide
Display Diagnostics
Touch Screen Diagnostics
Brightness Diagnostics
LED Diagnostics
Clean the Touchscreen
The touchscreen on VVX 500, 600, and 1500 phones requires minor maintenance, but you may
periodically need to clean the touchscreen. Use a clean, dry, microfiber cloth—the kind you would use to
clean glass surfaces—to wipe the touchscreen.
Before you clean the screen, disable it so you don't activate phone functions while you wipe the
touchscreen.
To clean the touchscreen:
1 Select Settings > Basic > Screen Clean.
On VVX 1500 phones, select Menu > Settings > Basic > Screen Clean.
2 Wipe the screen with a clean, dry, microfiber cloth.
3 Press any key on the phone console to enable the touchscreen again.
Note: What happens if I clean the touchscreen, but it's still dirty?
Dampen a soft, lint-free cloth with an isopropyl alcohol and water solution of 50:50, and then wipe
the screen with the cloth. Always use the dampened cloth to apply the solution; never apply the
solution directly, which could seep inside the screen or stain the phone. In addition, do not use
chemicals to clean the touchscreen.
View Software Details
You can view the details for the software version on your phone, the latest software update available for
your phone, and the status of the latest update
To view details for the software on your phone:
» Select Settings > Status > Software Update.
For VVX 1500 phones, select Menu > Settings > Status > Software Update.
Update the Phone Software
You can update the software on your phone when a new software version is available. When new
software is available, a notification is displayed on your phone, and you have the option to update your
software, postpone the software update, or exit the notification.
Polycom, Inc.
UC Software 5.3.0
198
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