Ricoh D065 Service Manual page 1048

Code Meaning
within 6 s
SIP user name
13-17
registration error
13-18 SIP server access error
14-00 SMTP Send Error
14-01 SMTP Connection Failed
No Service by SMTP
14-02
Service (421)
Access to SMTP Server
14-03
Denied (450)
SM
Suggested Cause/Action
Double registration of the SIP user name.
Capacity for user-name registration in the SIP
server is not sufficient.
Incorrect initial setting for the SIP server.
Defective SIP server.
Error occurred during sending to the SMTP server.
Occurs for any error other than 14-01 to 16. For
example, the mail address of the system
administrator is not registered.
Failed to connect to the SMTP server (timeout)
because the server could not be found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
SMTP server operating incorrectly, or the
destination for direct SMTP sending is not correct.
Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
Contact the system administrator for direct
SMTP sending and check the sending
destination.
Failed to access the SMTP server because the
access is denied.
SMTP server operating incorrectly. Contact
the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
35
Error Codes
D418