Ricoh D065 Service Manual page 1065

IP-Fax Troubleshooting
Check Point
Specified port number correct (if
5
required)?
DNS server registered when host name
6
specified on sender side?
7 Network bandwidth too narrow?
8 Remote fax cancelled transmission?
Cannot receive by VoIP Gateway.
Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 VoIP Gateway installed correctly?
4 VoIP Gateway power switched on?
IP address/host name of specified VoIP
5
Gateway correct on sender's side?
DNS server registered when host name
6
specified on sender side?
7 Network bandwidth too narrow?
D418
Request the sender to check the port
number.
Contact the network administrator.
Note: The sender machine displays this
error code if the sender fax is a Ricoh
model.
Request the system administrator to
increase the bandwidth.
Lower the start modem reception baud
rate on the receiving side. IPFAX SW06
Check whether the remote fax cancelled
the transmission.
Check the LAN cable connection.
Cannot breach the firewall. Request the
remote fax to send by using another
method (Fax, Internet Fax)
Contact the network administrator.
Contact the network administrator.
Request the remote fax to check the IP
address/host name.
Contact the network administrator.
Request the network administrator to
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Action
Action
SM