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Troubleshooting
Problem
An error indication does not
disappear even though
consumables (ink, master roll)
are set.
There is no image on copies.
Some areas are missing in the
printed copy.
Vertical blank lines are found
on printed copies.
250
Troubleshooting
Possible Cause
The consumables (ink, master roll)
have not been correctly set.
The Ink Cartridge does not contain
ink information.
The master roll does not contain
master information.
The original is placed face up.
The Stage Glass (and/or the ADF
Scanner Glass) is not clean.
A foreign object may exist on the
master.
• The paper size placed on the
Paper Feed Tray was not the same
as the size of the original at the
time of the master-making process.
• The Feed Tray Paper Guides were
not fit to the width of paper at the
time of the master-making process.
The Thermal Print Head of the Master
Making Unit or the Scanner Glass of
ADF unit has been stained with dirt,
white-out, etc.
Action
After inserting the Ink Cartridge, turn it
clockwise (
) to lock. Or set the Ink
Cartridge again.
"p.218
Set a master roll so that the
comes to the left, and set the Master
Making Unit.
"p.215
Do not remove the label attached on the
Ink Cartridge outlet section. If you did so,
set a new Ink Cartridge.
"p.215
Do not remove the
section from the
master core. If you did so, set a new
master roll.
"p.215
Place the original face down. (This is also
true for the ADF unit)
Clean the Stage Glass (and/or the ADF
Scanner Glass).
"p.228
Pull out the Print Cylinder (Drum) and
check if any object exists on the master. If
a foreign object exists between the master
and the cylinder (drum), remove the
master. Then set the cylinder (drum) and
perform the master-making operation
again.
A master is made according to the size of
paper placed on the Paper Feed Tray;
namely the width of the Feed Tray Paper
Guides and the length of paper. If the size
of paper placed on the tray is smaller than
the size of the original, a master is not
made for the entire original. Set the same
size of paper on the tray as the original
and perform the master-making operation.
Gently wipe the Thermal Print Head or
Scanner Glass with a soft cloth.
"p.228
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Table of Contents
Troubleshooting
