Accessing System Information, Status, And Diagnostics Screens; System Information - Polycom RealPresence Group 300 User Manual

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User's Guide for the Polycom RealPresence Group Series

Accessing System Information, Status, and Diagnostics Screens

40
Try these best practice methods:
Make sure the number you dialed is correct, then try the call again. For
example, you might need to dial 9 for an outside line or include a long
distance access code or country code.
To find out if the problem exists in your system, ask the person you were
trying to reach to call you instead.
Find out if the system you are calling is powered on and is functioning
properly.
If you can make calls but not receive them, make sure that your system is
configured with the correct number.
You can review information about calls, network usage, and performance on
the various RealPresence Group systems screens.
Available System menus vary based on how your administrator configured the
system. Therefore, this section might cover options that you cannot access on
your system. To find out more about these options, please talk to your
administrator.

System Information

To access the Diagnostics screens:
>> Go to
>
The System Information screen has the following choices:
Information
Status
Diagnostics
> Information.
Polycom, Inc.

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