Diagnostics Screens - Polycom VS4000 Administrator's Manual

Diagnostics Screens

Network and Call Status Tools
Diagnostic Tool
Network Statistics screen
Displays call speed, audio and
video protocols, annexes, and error
count for the call in progress.
In multipoint calls, the Call Status
screen shows most of this
information for all systems in the
call.
Advanced Statistics screen
Displays audio, video, and other
data rates, errors detected, and
identifying information about the
system at the far site.
In multipoint calls, the Call Status
screen shows most of this
information for all systems in the
call.
© Polycom, Inc.
You can view network statistics and perform diagnostic tests from the system's

Diagnostics screens.

To access the Diagnostics screens on the system:
>> Go to System Info > Diagnostics.
This screen is accessible without a password.
To access the Diagnostics screens from the web interface:
1. Open a web browser on your computer.
2. Enter the system's IP address, for example, http://255.255.255.255.
3. Click Set Up System.
4. If a password prompt opens, enter
5. Click Diagnostics from any page in the web interface.
The following diagnostic screens and tools are available:
In the system's user interface
On the Diagnostics screen, select
Network Stats.
For more information about this screen, see
Advanced Statistics on page
On the Diagnostics screen, select
Advanced Stats.
For more information about this screen, see
Advanced Statistics on page
Chapter 7 - Diagnostics and General Troubleshooting
and the administrator's password.
admin
In the ViewStation web interface
On the Diagnostics screen, select
Network Statistics.
Network Statistics and
6-3.
On the Diagnostics screen, select
Advanced Statistics.
Network Statistics and
6-3.
7-3