Switch Password Recovery - Motorola WS5100 Series Reference Manual

of firmware running on the switch, quickly assess the last 5 alarms generated by the switch, view the
status of the switch's Ethernet connections and view switch CPU and memory utilization statistics.
NOTE: The chapters within this System Reference Guide are arranged to be
complimentary with the main menu items in the menu tree of the switch Web UI. Refer to
this content to configure switch network addressing, security and diagnostics as required.

2.2 Switch Password Recovery

If the switch Web UI password is lost, you cannot get passed the Web UI login screen for any viable switch
configuration activity. Consequently, a password recovery login must be used that will default your switch
back to its factory default configuration.
To access the switch using a password recovery username and password:
CAUTION: Using this recovery procedure erases the switch's current configuration and
data files from the switch/flash dir. Only the switch's license keys are retained. You
should be able to log in using the default username and password (admin/superuser) and
restore the switch's previous configuration (only if it has been exported to a secure
location before the password recovery procedure was invoked).
1. Connect a terminal (or PC running terminal emulation software) to the serial port on the front of the
switch.
The switch login screen displays. Use the following CLI command for normal login process:
WS5100 login: cli
2. Enter a password recovery username of
restoreDefaultPassword.
User Access Verification
Username: restore
Password: restoreDefaultPasword
WARNING: This will wipe out the configuration (except license key) and user
data under "flash:/" and reboot the device
Do you want to continue? (y/n):
3. Press Y to delete the current configuration and reset factory defaults.
The switch will login into the Web UI with its reverted default configuration. If you had exported the
switch's previous configuration to an external location, it now can be imported back to the switch. For
information on importing switch configuration files, see
restore and password recovery password of
Transferring a Config File on page
Switch Web UI Access and Image Upgrades
3-19.