Motorola WS5100 Series Reference Manual page 16

1-6 WS5100 Series Switch System Reference Guide
1.2.1.5 Serviceability
A special set of Service CLI commands are available to provide additional troubleshooting capabilities for
service personnel. For example, access to Linux services, panic logs, etc. Only authorized users or service
personnel are provided access to the Service CLI.
A built-in Packet Sniffer enables service personnel to capture incoming and outgoing packets in a buffer.
The switch also collects statistics for RF activity, Ethernet port activity etc. RF statistics include roaming
stats, packet counters, octets tx/rx, signal, noise SNR, retry, and information for each MU.
1.2.1.6 Tracing / Logging
Log messages are well-defined and documented system messages with various destinations. They are
numbered and referenced by ID. Each severity level group, can be configured separately to go to either the
serial console, telnet interface, log file or remote syslog server.
Trace messages are more free-form and are used mainly by support personnel for tracking problems. They
are enabled or disabled via CLI commands. Trace messages can go to a log file, the serial console, or the
current tty.
Log and trace messages are interleaved in the same log file, so chronological order is preserved. Log and
trace messages from different processes are similarly interleaved in the same file for the same reason.
Log message format is similar to the format used by syslog messages (RFC 3164). Log messages include
message severity, source (facility), the time the message was generated and a textual message describing
the situation triggering the event. For more information on using the switch logging functionality, see
Configuring System Logging on page
1.2.1.7 Process Monitor
The switch Process Monitor checks to ensure processes under its control are up and running. Each monitored
process sends periodic heartbeat messages. A process that is down (due to a software crash or stuck in an
endless loop) is detected when its heartbeat is not received. Such a process is terminated (if still running)
and restarted (if configured) by the Process Monitor.
1.2.1.8 Hardware Abstraction Layer and Drivers
The Hardware Abstraction Layer (
platform specific data. Drivers include platform specific components such as Ethernet, Flash Memory storage
and thermal sensors.
1.2.1.9 Redundancy
Using the switch redundancy, up to 12 switches can be configured in a redundancy group (and provide group
monitoring). In the event of a switch failure, an existing cluster member assumes control. Therefore, the
switch supported network is always up and running even if a switch fails or is removed for maintenance or
a software upgrade.
The following redundancy features are supported:
• Up to 12 switch redundancy members are supported in a single group. Each member is capable of
tracking statistics for the entire group in addition to their own.
• Each redundancy group is capable of supporting an Active/Active configuration. Each redundancy group
can support two or more primary members, each responsible for group load sharing.
8-7.
HAL)
provides an abstraction library with an interface hiding hardware/