Xerox Phaser 8400 Manuals

Xerox Phaser 8400 Service Manual (403 pages)

Brand: Xerox | Category: Printer | Size: 6.65 MB

Service Manual
1
User Safety Summary
3
Regulatory Specifications
5
Electrostatic Discharge (ESD) Precautions
7
Table of Contents
9
General Information

15
- Printer Introduction and Overview
  16
- Printer Configurations
  17
- Control Panel Configuration
  19
  - LED Indicators
    19
  - Control Panel Feature Descriptions
    19
- Menu Maps
  20
  - Control Panel Shortcuts
    20
- Parts of the Printer
  21
  - Front View
    21
  - Right Side View with Printer Interfaces
    21
  - Rear View
    22
- Routine Maintenance Items and Consumables
  23
- Printer Specifications
  24
- Main Printer Subsystems
  30
  - Printer Subsystem Overview
    30
  - Process Drive
    32
  - Media Path Drive
    33
  - Ink Loader
    34
  - Printhead
    35
Theory of Operation

37
- Printhead Tilt
  38
- Drum Maintenance System
  41
- Purge System
  42
- Drum Assembly and Transfix System
  44
- Electronics Module
  47
- Power Supply
  48
- I/O Board
  50
- Print Process
  51
  - Drum Preparation
    52
  - Printing
    52
  - Paper Pick for Tray 1
    53
  - Paper Pick for Trays 2 - 4
    54
  - Transfixing and Exiting
    55
  - Duplex Printing
    58
  - Transfix and Print Speeds
    59
- Printer Self-Maintenance
  61
- Configuration Card Personality Parameters
  63
Error Messages and Codes

67
General Troubleshooting

141
- Introduction
  142
- Hidden Service Menu
  142
- Service Diagnostics
  144
- Service Diagnostics Mode Menu
  145
- Service Diagnostics Menu Map
  146
- Check Menu Definition Tables
  152
  - Check / Activators Menu
    153
  - Drum Heater Relay
    155
  - Check Shafts Menu
    157
  - Deskew Shaft
    157
  - Check Paper Path Menu
    160
  - Wiper Shaft
    160
  - Check Drive Menu
    175
  - Check Drum Menu
    182
  - Y-Axis Geometry
    183
  - Y-Axis Drive
    184
  - Check Motors Menu
    188
  - X-Axis Motor
    188
  - Media Path Motor
    190
  - Check Misc Menu
    193
  - Drum Maint/Transfix Home
    198
- Electronics Troubleshooting
  199
- Paper Path and Media-Based Problems
  219
- Operating System and Application Problems
  222
  - Testing Communications Ports
    222
- Network Problems
  224
  - Obtaining Serial Back Channel Trace
    225
Print-Quality Troubleshooting

227
- Print-Quality Problems Overview
  228
  - Random Light Stripes
    229
  - Predominate Light Stripes
    231
  - Smudges or Smears
    232
  - Printing too Light or too Dark
    233
  - Not Printing
    233
  - Color Is Uneven or Color Is Wrong
    235
  - Streaks or Lines down the Print
    237
  - Scratches or Marks Parallel to the Long Axis of Printing, Particularly with Film
    239
  - White Portion of Print Is Colored
    241
  - Fuzzy Text
    243
  - Poor Primary Color Fills
    245
  - Ghosting
    246
  - Poor Small Text Resolution
    248
  - Vertical Lines Appear Wavy
    249
  - Oil Streaks on Print
    250
  - Incomplete Image Transfer to Paper
    252
  - Ink Smears on First Printed Side of Duplex Print
    254
  - Repeating Print Defects on Print
    255
  - White Stripes (Pinstripes)
    256
  - Wrinkling
    257
  - Image Is Offset or Cut-Off
    258
  - Poor Ink Adhesion, Poor Image Durability
    258
- Analyzing Service Test Prints
  259
  - Test Print Examples
    259
    
    Reverse Text
    261
    
    Big Bands Ohp
    262
    
    Ymckrgb Solid Fills
    264
    
    Drum Seal
    264
    
    Ohp Color Bands
    266
    
    Primary Solid Fills 10X
    267
  - Cleaning Page
    270

Xerox Phaser 8400 Service Manual (376 pages)

Xerox Printer User Manual

Brand: Xerox | Category: Printer | Size: 10.39 MB

Service Terms
5
Symbols Marked on the Product
6
Power Safety Precautions
6
Electrostatic Discharge (ESD) Precautions
7
General Guidelines
8
Service Safety Summary
8
Servicing Mechanical Components
9
Regulatory Specifications
10
Manual Organization
12
Table of Contents
13
General Information

19
- Printer Introduction and Overview
  20
- Printer Configurations
  21
- Control Panel Configuration
  23
  - LED Indicators
    23
  - Control Panel Feature Descriptions
    23
- Menu Maps
  24
  - Control Panel Shortcuts
    24
- Parts of the Printer
  25
  - Front View
    25
  - Right Side View with Printer Interfaces
    25
  - Rear View
    26
- Routine Maintenance Items and Consumables
  27
- Printer Specifications
  28
Theory of Operation

33
- Main Printer Subsystems
  34
  - Printer Subsystem Overview
    34
  - Process Drive
    36
  - Media Drive
    37
  - Ink Loader
    38
  - Printhead
    39
  - Printhead Tilt
    42
  - Drum Maintenance Kit
    45
  - Purge System
    46
  - Drum Assembly and Transfix System
    48
  - Electronics Module
    51
  - I/O Board
    54
  - Sensors
    54
- Print Process
  55
  - Printing
    56
  - Paper Pick for Tray 1
    57
  - Paper Pick for Trays 2 - 4
    58
  - Transfixing and Exiting
    59
  - Duplex Printing
    62
  - Transfix and Print Speeds
    63
- Printer Self-Maintenance
  65
- Configuration Card Personality Parameters
  67
Error Messages and Codes

69
General Troubleshooting

131
- Introduction
  132
- Hidden Service Menu
  132
- Service Diagnostics
  134
  - Service Diagnostics Mode Menu
    135
  - Service Diagnostics Menu Map
    136
- Check Menu Definition Tables
  140
  - Check / Activators Menu
    140
  - Check Shafts Menu
    143
  - Check Paper Path Menu
    146
  - Check Drive Menu
    161
  - Check Drum Menu
    167
  - Check Motors Menu
    173
  - Check Misc Menu
    176
- Electronics Troubleshooting
  181
- Paper Path and Media-Based Problems
  198
  - Media-Based Problems
    198
  - Pick Errors - Trays 2, 3, and 4
    198
  - Paper-Pick Errors - Tray 1
    199
  - Preheater and Transfix Jams
    199
  - Checking the Process and Media Path Drive
    199
  - Media Skews Passing through the Paper Path
    200
- Operating System and Application Problems
  201
  - Testing Communications Ports
    201
- Network Problems
  203
  - Obtaining Serial Back Channel Trace
    203
  - Obtaining a Back Channel Trace with USB to Serial Adapter
    204

Xerox Phaser 8400 Service Manual (352 pages)

Color Printer

Brand: Xerox | Category: Printer | Size: 12.19 MB

User Safety Summary
5
Regulatory Specifications
7
European Union
8
Electrostatic Discharge (ESD) Precautions
10
Table of Contents
11
1 General Information

17
- Printer Introduction and Overview
  18
- Printer Configurations
  19
- Front Panel Configuration
  20
  - LED Indicators
    20
  - Front Panel Feature Descriptions
    20
  - Front Panel Shortcuts
    21
- Parts of the Printer
  22
  - Front View
    22
  - Side View with Printer Interfaces
    22
  - Electronics Module
    23
  - Sensors
    24
- Routine Maintenance Items and Consumables
  25
- Printer Specifications
  26
2 Theory of Operation

31
- Main Printer Subsystems
  32
  - Overview
    32
  - Electronics Module
    34
  - Power Supply
    35
  - Process Drive
    38
  - Media Path Drive
    39
  - Printhead
    40
  - Printhead Tilt
    43
  - Drum Assembly
    46
  - Transfix System
    48
  - Drum Maintenance System
    49
  - Ink Loader
    50
  - Purge System
    51
- Print Process
  53
  - Drum Preparation
    54
  - Printing
    55
  - Paper Pick for Trays 2 - 4
    56
  - Paper Pick for Tray 1
    57
  - Transfixing and Exiting
    58
  - Duplex Printing
    62
  - Transfix and Print Speeds
    63
- Printer Self-Maintenance
  64
- Configuration Card Personality Parameters
  66
3 Error Messages and Codes

69
- Introduction
  70
- Power-Up Error Messages and LED Codes
  70
- Jam Codes
  70
  - The bist (Built-In Self Test)
    71
- POST (Power on Self Test)
  72
  - PEST (Print Engine Self Test)
    75
- Fault Codes
  75
  - Fault Code Definition Table
    75
- Fault Code Definitions and Troubleshooting
  76
- 3-Digit Jam Codes
  103
  - Jam Code Definition Table
    104
4 General Troubleshooting

121
- Introduction
  122
- Hidden Service Menu
  122
- Service Diagnostics
  124
- Service Diagnostics Mode Menu
  125
- Service Diagnostics Menu Map
  125
- Check Menu Definition Tables
  131
  - Check / Activators Menu
    131
  - Check Shafts Menu
    135
  - Check Fans Menu
    142
  - Check Heaters Menu
    143
  - Check Paper Path Menu
    144
  - Check Drive Menu
    152
  - Check Drum Menu
    157
  - Check Motors Menu
    162
  - Check Misc Menu
    165
- Electronics Troubleshooting
  171
  - System Power-Up Sequence
    171
  - Mechanical Initialization
    172
  - Miscellaneous Electrical Troubleshooting
    175
  - Verifying Power Supply Operation
    185
  - Measuring AC Power Supply Voltages
    185
  - Measuring DC Power Supply Voltages
    186
  - Ensuring Ground Integrity
    187
  - Testing Motor and Solenoid Resistances
    189
- Paper Path and Media-Based Problems
  190
- Operating System and Application Problems
  193
  - Testing Communications Ports
    193
- Network Problems
  195
  - Obtaining Serial Back Channel Trace
    196
5 Print-Quality Troubleshooting

197
- Print-Quality Problems Overview
  198
  - Random Light Stripes
    199
  - Predominate Light Stripes
    200
  - Smudges or Smears
    201
  - Printing too Light or too Dark
    202
  - Not Printing
    203
  - Color Is Uneven or Color Is Wrong
    204
  - Streaks or Lines down the Print
    205
  - Scratches or Marks Parallel to the Long Axis of Printing, Particularly with Film
    206
  - White Portion of Print Is Colored
    207
  - Fuzzy Text
    208
  - Poor Primary Color Fills
    209
  - Ghosting
    210
  - Poor Small Text Resolution
    211
  - Vertical Lines Appear Wavy
    212
  - Oil Streaks on Print
    213
  - Incomplete Image Transfer to Paper
    214
  - Ink Smears on First Printed Side of Duplex Print
    215
  - Repeating Print Defects on Print
    216
  - White Stripes (Pinstripes)
    217
  - Wrinkling
    218
  - Image Is Offset or Cut-Off
    219
  - Poor Ink Adhesion, Poor Image Durability
    219
- Analyzing Service Test Prints
  220
  - Test Print Examples
    220

Xerox Phaser 8400 Service Manual (366 pages)

Brand: Xerox | Category: Printer | Size: 4.82 MB

User Safety Summary
4
Regulatory Specifications
6
Electrostatic Discharge (ESD) Precautions
9
Table of Contents
10
General Information
16
Printer Introduction and Overview
17
Printer Configurations
18
Phaser 8400 Front Panel Configuration
19
LED Indicators
19
Front Panel Feature Descriptions
19
Front Panel Shortcuts
20
Parts of the Printer
21
Front View
21
Side View with Printer Interfaces
21
Electronics Module
22
Sensors
23
Routine Maintenance Items and Consumables
24
Printer Specifications
25
Physical Dimensions and Clearances
25
Functional Specifications
26
Electrical Specifications
26
Environmental Specifications
26
Media and Tray Specifications
27
Theory of Operation
30
Phaser 8400 Main Printer Subsystems
31
Overview
31
Electronics Module
33
Process Drive
37
Media Path Drive
38
Printhead
39
Drum Assembly
45
Transfix System
47
Drum Maintenance System
48
Ink Loader
49
Purge System
50
Print Process
53
Drum Preparation
53
Printing
54
Paper Pick
55
Transfixing and Exiting
57
Duplex Printing
59
Transfix and Print Speeds
60
Printer Self-Maintenance
62
Printhead Maintenance Cycle (Eliminate Light Stripes)
62
Paper Preheater Cleaning (Remove Print Smears)
63
Transfix Roller Oiling
63
Drum Cleaning - Chase Page
63
Configuration Card Personality Parameters
64
Error Messages and Codes
68
Introduction
69
Power-Up Error Messages and LED Codes
69
Jam Codes
70
The bist (Built-In Self Test)
70
POST (Power on Self Test)
71
PEST (Print Engine Self Test)
73
Fault Codes
74
Fault Code Definition Table
74
Fault Code Definitions and Troubleshooting
75
3-Digit Jam Codes
110
General Troubleshooting
146
Introduction
147
Hidden Service Menu
147
Service Diagnostics
148
Diagnostic Mode Menu
150
Check Menu Value Keys and Descriptions
160
Check Value Menu Parameters
198
Electronics Troubleshooting
199
System Power-Up Sequence
199
Troubleshooting Printer Problems
202
Measuring Power Supply Voltages
202
Verifying Print Engine Operation by Printing a Built in Page
218
Verifying Power Supply Operation
219
Measuring Power Supply Voltages
219
Testing Motor and Solenoid Resistances
219
Paper Path and Media-Based Problems
220
Media-Based Problems
220
Paper-Pick Errors - Trays 2, 3, and 4
220
Paper-Pick Errors - Tray 1
221
Preheater and Transfix Jams
221
Checking the Process Motor and Drive Train
221
Media Skews Passing through the Paper Path
222
Operating System and Application Problems
223
Testing Communications Ports
223
Network Problems
224
Obtaining Serial Backchannel Trace
225
Print-Quality Troubleshooting
226
Print-Quality Problems Overview
227
Analyzing Service Test Prints
231
Not Printing
241
Missing Ink or Light Colored Ink Band Running Length of Print
242
Color Is Uneven
243
Streaks or Lines down the Print
244
Scratches Parallel to the Long Axis of Printing, Particularly with Film
245
Printing too Light or too Dark
246
White Portion of Print Is Colored
247
Fuzzy Text
248
Ghosting
250
Poor Small Text Resolution
251
Vertical Lines Appear Wavy
252
Oil Streaks on Print
253
Incomplete Image Transfer to Paper
254
Ink Smears on First Side of Duplex Print
255
Repeating Print Defects on Print
256
Wrinkling
257
Image Is Offset or Cut off
257
Poor Ink Adhesion, Poor Image Durability
258
Adjustments and Calibrations
260
Adjustments
261

Xerox Phaser 8400 Reference Manual (203 pages)

Reference Guide

Brand: Xerox | Category: Printer | Size: 3.52 MB

Reference Guide
1
Table of Contents
3
1 Features

8
- Printer Tour
  9
  - Printer Features
    9
  - Available Configurations
    10
  - Front View
    11
  - Side View
    11
  - Back View
    11
  - Top View
    12
  - Printer Options and Upgrades
    12
  - Color
    13
  - Resources
    13
- Front Panel
  14
  - Front Panel Features
    14
  - Front Panel Layout
    14
  - Error and Warning Messages
    15
  - Print Icon
    16
  - Menu Map
    16
  - Information Pages
    16
- Printer Drivers
  17
  - Available Printer Drivers
    17
  - Printer Driver Features
    18
- Managing Your Printer
  19
  - Printer's IP Address
    19
  - Centreware Internet Services (IS)
    19
  - Phasersmart
    20
  - Printingscout
    20
- Printer Settings
  21
- Fonts
  27
  - Types of Fonts
    27
  - Resident Printer Fonts
    27
  - Viewing a List of Resident Fonts
    27
  - Printing a List of Resident Fonts
    28
  - Downloading Fonts
    29
- Registering Your Printer
  31
Printing

32
- Changing Paper
  33
  - Guidelines
    33
  - Tray Setup
    34
- Supported Papers
  37
- Basic Printing
  42
- Adjusting Printing Options
  48
  - Setting Printing Options
    48
  - Selecting Print-Quality Modes
    50
- Using Color
  51
  - Printers and CMYK
    51
  - Monitors and RGB
    51
  - Image Processing
    52
  - Adjusting Color Using Tekcolor Correction
    52
  - Color Sampler Pages
    53
2 Sided Printing

54
- Automatic 2-Sided Printing
  54
- Binding Preferences
  55
- Transparencies
  57
- Envelopes
  61
- Labels, Business and Index Cards
  66
- Specialty Paper
  71
- Custom Size Paper
  83
  - Guidelines
    83
  - Loading Custom Size Paper in Tray 1
    84
- Advanced Options
  85
  - Printing Separation Pages
    85
  - Printing Multiple Pages to a Single Sheet (Sheets Per Page)
    86
  - Printing Booklets
    87
  - Printing Negative and Mirror Images
    88
  - Advanced Options
    88
  - Scaling
    89
  - Printing Watermarks
    90
  - Image Smoothing
    90
  - Printing Cover Pages
    91
  - Printing Secure, Proof, and Saved Print Jobs
    92
- Supplies and Recycling
  95
  - Supplies
    95
  - Recycling
    96

Xerox Phaser 8400 User Manual (104 pages)

Solid Ink Printers

Brand: Xerox | Category: Printer | Size: 10.8 MB

Table of Contents
5
Introduction

9
- Training Program Overview
  9
  - Training CD-ROM
    9
  - Self-Study Guide
    9
  - Prerequisite Courses
    9
- Training Kit Contents
  10
- Running the Training CD-ROM
  10
  - Adobe ® Reader
    10
  - Supported Operating Systems
    11
- Completing the Training
  11
  - Phaser 8550, 8500, & 8400 Course Map
    12
- Required Materials
  12
- Online Testing Center
  13
- If You Need Help
  14
- How to Contact Xerox Product Training & Information
  14
Overview Section

15
- Overview Objectives
  15
- Configurations
  15
  - Phaser 8500 and 8550 Printers
    15
  - Phaser 8400 Printers
    17
  - Primary Differences
    18
- Options & Upgrades
  20
  - Memory
    20
  - 525-Sheet Feeder
    21
  - Hard Drive (Productivity Kit)
    21
  - Configuration Upgrades
    21
- Features
  22
  - Speed & Quality
    22
  - Phaser 8500 and 8550 Print-Quality Modes
    23
  - Phaser 8400 Print-Quality Modes
    23
  - Factors that Reduce Print Speed
    24
  - Print Grayscale Images
    24
  - Run Black Mode
    24
  - Speed & Quality Review Exercise
    25
  - Walk-Up Features
    25
- Media Support
  27
  - Tray 1 (MPT)
    27
  - 525-Sheet Tray (Trays 2, 3, & 4)
    28
  - Media Support Review Exercise
    28
- Documentation & Software
  29
  - User Manuals & Guides
    30
  - Videos
    30
  - Embedded Pages
    31
  - Printer Drivers & Utilities
    31
  - Color Adjustment Sliders
    33
  - Xerox Support Centre
    34
- Your Next Step
  34
Setup Section

35
- Setup Objectives
  35
- Setting up the Printer
  35
  - Setup Review Exercise
    36
- Load Paper
  36
  - Guidelines
    37
  - Loading Tray 1 (MPT)
    37
  - Loading Trays 2, 3, & 4
    39
  - Loading Paper Review Exercise
    39
- Configure Control Panel
  40
  - Menus
    40
  - Shortcuts
    40
  - Control Panel Defaults
    41
  - Control Panel Lab
    41
- Test Ports
  41
- Printing Lab
  47
  - Install Software
    47
  - Print Jobs
    48
  - Use the Xerox Support Centre
    48
- Install Upgrades
  49
  - General Instructions
    49
  - Memory Upgrade
    50
  - Hard Drive (Productivity Kit) Upgrade
    50
  - Configuration Upgrades
    51
- Your Next Step
  51

Xerox Phaser 8400 Service Manual (30 pages)

Brand: Xerox | Category: Printer | Size: 0.43 MB

Xerox Phaser 8400 Review Manual (16 pages)

Reviewer Guide

Brand: Xerox | Category: Printer | Size: 0.45 MB

Phaser 8400
1
Table of Contents
2
Section 1 - Introducing the Xerox Phaser 8400 Colour Printer

3
- Product Overview
  3
- Configurations
  4
Section 2 - Operating the Phaser 8400

5
- East to Set up and Install
  5
- Easy to Use
  6
- Easy to Manage
  7
- Total Cost of Ownership
  8
Section 3 - Inside a Solid Ink Printer

9
Section 4 - Configurations, Specifications

10
Upgrade/Options and Supplies

10
- Competitive Comparisons
  10
- Configuration Summary
  12
- Specifications
  13
- Print Quality Modes
  13
- Tekcolor Colour Corrections
  13
- Supported Media
  14
- Information Sources
  15

Xerox Phaser 8400 Accessories Manual (22 pages)

Adding Ink/Maintenance Kit/Feed Roller Kit/Front Cover and Tray/Adding Memory/525-Sheet Feeder/Internal Hard Drive/Upgrade Kit

Brand: Xerox | Category: Printer | Size: 5.88 MB

Xerox Phaser 8400 Quick Reference Manual (11 pages)

Color printer

Brand: Xerox | Category: Printer | Size: 0.91 MB

Xerox Phaser 8400 Quick Reference Manual (11 pages)

Color Printer

Brand: Xerox | Category: Printer | Size: 1.54 MB

Xerox Phaser 8400 Quick Reference Manual (11 pages)

Color Printer

Brand: Xerox | Category: Printer | Size: 0.93 MB

Xerox Phaser 8400 Service Manual (13 pages)

Color Printer

Brand: Xerox | Category: Printer | Size: 0.28 MB

Xerox Phaser 8400 Manual (14 pages)

Brand: Xerox | Category: Printer | Size: 0.48 MB

Xerox Phaser 8400 Installation Manual (9 pages)

8580 Series; 8880 Series

Brand: Xerox | Category: All in One Printer | Size: 3.45 MB

Xerox Phaser 8400 Installation Manual (5 pages)

for Windows NT 4.x

Brand: Xerox | Category: All in One Printer | Size: 0.06 MB

Xerox Phaser 8400 Brochure & Specs (4 pages)

color printer

Brand: Xerox | Category: Printer | Size: 1.82 MB

Xerox Phaser 8400 Quick Start Manual (6 pages)

Quick Exchange Printer

Brand: Xerox | Category: Printer | Size: 0.36 MB

Xerox Phaser 8400 Quick Start Manual (6 pages)

Quick Exchange Printer

Brand: Xerox | Category: Printer | Size: 0.34 MB

Xerox Phaser 8400 User Safety (5 pages)

Color Printer

Brand: Xerox | Category: Printer | Size: 0.09 MB

Xerox Phaser 8400 Manual (5 pages)

Brand: Xerox | Category: Printer | Size: 0.16 MB

Xerox Phaser 8400 Setup Manual (2 pages)

Setup Guide

Brand: Xerox | Category: Printer | Size: 0.79 MB

Xerox Phaser 8400 Competitive Comparison (2 pages)

Xerox Printer Specification Sheet

Brand: Xerox | Category: Printer | Size: 0.8 MB

(Japanese) Xerox Phaser 8400 Reference Manual (210 pages)

Color printer

Brand: Xerox | Category: Printer | Size: 4.94 MB

Xerox Phaser 8400 Manuals

Table of Contents

General Information

Theory of Operation

Error Messages and Codes

General Troubleshooting

Print-Quality Troubleshooting

Table of Contents

General Information

Theory of Operation

Error Messages and Codes

General Troubleshooting

Table of Contents

1 General Information

2 Theory of Operation

3 Error Messages and Codes

4 General Troubleshooting

5 Print-Quality Troubleshooting

Table of Contents

Table of Contents

1 Features

Printing

2 Sided Printing

Table of Contents

Introduction

Overview Section

Setup Section

Table of Contents

Table of Contents

Section 1 - Introducing the Xerox Phaser 8400 Colour Printer

Section 2 - Operating the Phaser 8400

Section 3 - Inside a Solid Ink Printer

Section 4 - Configurations, Specifications

Upgrade/Options and Supplies

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Table of Contents

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