Fujitsu iScanner fi-6010N Operator's Manual page 530

Code
12010006
12010100
12020001
494
Message
SMTP server connection was
lost while sending e-mail.
Error: e-mail could not be sent.
Scanned data size exceeded
maximum size allowed for
sending by fax.
Action
Try the following:
• Check that the LAN cable of the scan-
ner and SMTP server is connected prop-
erly.
• Contact a system administrator to check
that the scanner IP address and SMTP
server settings are correct.
"8.3 Network Connection Troubleshoot-
ing" (page 388)
• Contact a system administrator to check
that the SMTP server is working prop-
erly.
• Contact a system administrator to check
the maximum e-mail size allowed by
the SMTP server.
Try the following:
• Contact a system administrator to check
if sending e-mail is allowed.
• If the [e-Mail address of user] option
button is selected for [To] and/or
[From], an error will occur during the
job process in the following cases:
• If the currently logged in user does
not have an e-mail address
• If the currently logged in user is
using the guest account
In this case, specify a user with a regis-
tered e-mail address and perform the
job sequence.
Try the following:
• Reduce the number of pages to be
scanned and send the fax in separate
parts.
• Select a higher compression level, and
try again.
"6.8.9 Compression" (page 325)
If the problem persists, contact a system
administrator to check the "Maximum
Attachment Size" setting.
"4.7.11 Setting the e-Mail Server (SMTP
Server)" (page 100)