Fujitsu iScanner fi-6010N Operator's Manual page 498

Screen
Scanning
462
Message
Scanner hardware failure. The admin-
istrator should contact the FUJITSU
scanner dealer or an authorized
FUJITSU scanner service provider for
help.
When the file format is [MTIFF], the
maximum file size for the total
scanned data is 2GB. If the size of the
scanned data exceeds 2GB, no MTIFF
files can be created.
Scanning with the carrier sheet failed.
Make sure the document is fully
inserted into the top of the carrier
sheet and the folded edge is on the side
marked with the thick line, then try
again. If the problem persists, the
administrator should contact the
FUJITSU scanner dealer or an autho-
rized FUJITSU scanner service pro-
vider for help.
Action
Try the following:
• If the scanner does not restart
automatically, press the [Shut-
down] button on the "Login"
screen to turn the power off, and
turn the power back on again to
restart the scanner.
• If the error status persists after
the scanner is restarted, press
the [Shutdown] button on the
"Login" screen, disconnect the
AC cable from the scanner to
turn the power off, wait for at
least ten seconds, then recon-
nect the AC cable and try turn-
ing the power back on again. If
the error status persists, contact
your FUJITSU scanner dealer
or an authorized FUJITSU scan-
ner service provider.
Try the following:
• Delete scanned pages from
Scan Viewer until the total file
size of the scanned data is less
than 2GB.
• Increase the compression level
and try scanning again.
Make sure the document is fully
inserted into the top of the Carrier
Sheet and the folded edge is on the
side marked with the thick line,
then try again. If the problem per-
sists, the administrator should con-
tact the FUJITSU scanner dealer
or an authorized FUJITSU scanner
service provider for help.