IBM System Storage DS3500 Introduction And Implementation Manual page 517

Draft Document for Review March 28, 2011 12:24 pm
Additional contacts can be configured for subsystems located at other sites. They only
receive notifications related to subsystem problems. See Table 16-1 for information about the
notifications.
Table 16-1 E-Mail notifications
Notification
Remote Access is enabled or disabled.
Remote User connects and logs into the RSM for Storage
system or
logs out.
Firewall is enabled or disabled.
Remote Access is about to expire or has expired.
An alert occurs for a subsystem.
Daily status updates at local noon.
Daily status updates at local noon when a subsystem has
an active alert.
Daily phone line check fails.
Ping Check fails.
RSM receives an event it is configured to ignore.
Notifications from IBM Support or RSM for Storage
Development about the availability of updates to RSM for
Storage software.
There are several types of notifications sent by RSM to the primary contact or subsystem
contact, as configured in the RSM:
Remote Access notifications
– Remote access is enabled or disabled, as shown in Example 16-1.
Example 16-1 Remote access notification
Remote access to the RSM for Storage system has been enabled.
The remote access timeout for localhost is now 35:59 (HH:MM)
There are no remote users connected to localhost at this time.
#
# RSM system type:
# RSM system serial:
# RSM system name:
# RSM modem Key:
K7EuTWmKlqoDuIsgP0xNYiVI13tDtlqoDuZbIvKXYI9pFXY5Le9qDMbeWKFXkn8l093NAZxi96T3ZYr
b21zFSRUkaBO0wEGcJ6NfmYvasl2w
# RSM build:
# RSM location:
# RSM address:
# RSM city:
are sent when:
1746-A4D
KQDFGV8
localhost.localdomain
T1.15.4
Datacenter 1
River Street
River CIty
Chapter 16. IBM Remote Support Manager for Storage
7914RSM.fm
Primary contact Subsystem
contact
x
x
x
x x
x x
x
x x
x
x
x x
x
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