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8
Symptom
The copies are output
reduced or enlarged
although the magnification
ration is set to 1:1.
The cycle was interrupted.
The system copies
immediately after the warm-
up phase.
The EDH will not feed
originals.
The finisher is not working.
The finisher is stapling at the
wrong position.
The hole punch unit is not
working.
If there are any other technical problems:
G
switch the system off,
G
remove the power plug from the outlet and
G
contact the technical representative.
8-4
Possible Cause
The AMS feature is enabled.
There is a paper jam.
The copy limit has been
reached.
You pressed the [Start] key
on the control panel during
the warm-up phase.
The paper size or the paper
thickness is not correct.
The EDH is overloaded.
There is a paper jam.
The finisher door is open.
No finisher function is
enabled in the output menu.
Automatic rotation is
enabled.
The waste container is full.
Troubleshooting
Action
Press [APS] or [1,000] for
copies of the same size.
Clear the paper jam.
Talk to the system
administrator.
Do not make system settings
until the display shows
Copier
ready.
Place the original on the
original glass.
Load the up to 100 originals.
Clear the paper jam.
Close the finisher door.
Check the settings in the
output menu.
Change the position of the
original to prevent rotation.
Empty the hole punch unit
waste container.
Di5510/Di7210
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