Understanding Display Messages; Checking Display Messages - Muratec MFX-3550 User Manual

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Troubleshooting

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine's status or errors. Some error
messages are shown with graphics to help you troubleshoot problem.

Checking display messages

1. When errors occur, Check Status appears on the display and press OK.
2. Check the display message to see what kind of error has occured.
If several messages appear, press the up/down arrow to highlight the message you want solve.
3. Press OK on the control panel.
Refer to the tables below to understand the messages' and their meaning, and solve the problem,
if necessary.
MESSAGE
BOOTP problem
BOOTP has
aproblem.
Reconfigure
DHCP/static IP
BOOTP problem
BOOTP has
aproblem.
Switching to
Auto IP
Connection Error
Data Read
FailCheck USB
key
Data Write
FailCheck USB
key
DHCP problem
DHCP has
aproblem.
Reconfigure
BOOTP/static IP
DHCP problem
DHCP has
aproblem.
Switching to
Auto IP
Door is
open.Close it
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If Check Status still appears, repeat above steps.
If a message is not in the table, reboot the power and try the printing job again. If the
problem persists, call for service.
When you call for service, provide the service representative with the contents of display
message.
Some messages may not appear in the display depending on options or models.
[xxx] indicates the media type.
[zzz] indicates the paper size.
[yyy] indicates the tray.
There is a problem with the network.
There is a problem with the network.
Connection with the SMTP server failed.
Time expired while reading date.
Storing to the USB memory failed.
There is a problem with the network.
There is a problem with the network.
The front door is not securely latched.
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MEANING
182
Page 11 of 27
SUGGESTED SOLUTIONS
Check your network environment,
or contact your network
administrator.
Check your network environment,
or contact your network
administrator.
Check the server settings and the
network cable.
Try again.
Check the available USB memory
space.
Check your network environment,
or contact your network
administrator.
Check your network environment,
or contact your network
administrator.
Close the front door until it locks
into place.
8/4/2009

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