Lenovo TD200 - ThinkServer - 3809 Hardware Maintenance Manual page 125

Table 4. DSA Preboot messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 "Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836" on page
257 to determine which components are customer replaceable units (CRU) and which components are
field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number Component Test
217-901-xxx SAS/SATA
Hard Drive
264-901-xxx Tape Drive
264-902-xxx Tape Drive
State
Disk Drive Test Failed
Tape Drive Test Failed
Tape Drive Test Failed
Description Action
1. Reseat all hard disk drive
backplane connections at both
ends.
2. Reseat the all drives.
3. Run the test again.
4. Make sure that the firmware is at
the latest level.
5. Run the test again.
6. If the failure remains, go to
the Lenovo Web site for more
troubleshooting information at
http://www.lenovo.com/support.
An error was 1. Clean the tape drive using the
found in the tape
appropriate cleaning media and
alert log page. install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the firmware is at
the latest level.
6. Run the test again.
7. If the failure remains, go to
the Lenovo Web site for more
troubleshooting information at
http://www.lenovo.com/support.
Media is not 1. Clean the tape drive using the
detected.
appropriate cleaning media and
install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the firmware is at
the latest level.
6. Run the test again.
7. If the failure remains, go to
the Lenovo Web site for more
troubleshooting information at
http://www.lenovo.com/support.
117
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Chapter 5 Diagnostics