Lenovo ThinkServer TD200 Installation And User Manual

Types 3719, 3821, 3822, and 3823
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ThinkServer TD200x Types 3719, 3821, 3822, and 3823
Installation and User Guide

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Summary of Contents for Lenovo ThinkServer TD200

  • Page 1 ThinkServer TD200x Types 3719, 3821, 3822, and 3823 Installation and User Guide...
  • Page 3 ThinkServer TD200x Types 3719, 3821, 3822, and 3823 Installation and User Guide...
  • Page 4 Portions © Copyright International Business Machines Corporation 2009. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    Installing a DVD (optical) drive ....59 Installing a USB or SATA tape drive ....60 © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 6 Installing a hot-swap hard disk drive ....62 Installing a memory module ....63 Independent channel mode .
  • Page 7 Purchasing additional services ....125 Lenovo product service ..... 125 Appendix B.
  • Page 8 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 9: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 10 Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information book.
  • Page 11 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 12 Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 13 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 14 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 15 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 16 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications.
  • Page 17: Chapter 1. Introduction

    Chapter 1. Introduction ® ™ This Installation and User Guide is intended to use with your Lenovo ThinkServer TD200x Types 3719, 3821, 3822, and 3823 server. This document contains information about: v Setting up and cabling the server v Starting and configuring the server...
  • Page 18: Notices And Statements In This Document

    The key serial number and the telephone number of the manufacturer are on a tag that is attached to the keys. For a list of supported optional devices for the server, go to http://www.lenovo.com/ thinkserver and click the Options tab.
  • Page 19: Related Documentation

    Related documentation The Lenovo ThinkServer Documentation DVD contains documentation for the server in Portable Document Format (PDF). The Lenovo ThinkServer Documentation DVD requires the following minimum hardware and software: ®...
  • Page 20 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 21: Chapter 2. Server Setup Roadmap

    Management Module (requires the IMM Premium option) Install remote “Installing ThinkServer EasyManage software” on page 101 management applications Install applications Refer to the documentation that accompanies the applications that you want to install. © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 22 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 23: Chapter 3. What Is Included With Your Server

    IMM restarts the server when the IMM detects an operating-system hang condition. A system administrator can use the blue-screen capture to assist in determining the cause of the hang condition. v Preboot diagnostics programs © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 24 The information is collected into a file that you can send to Lenovo service and support. Additionally, you can view the information locally through a generated text report file. You can also copy the log to a removable media and view the log from a Web browser.
  • Page 25: Specifications

    Memory mirroring improves the availability of memory by writing information to the main memory and redundant locations in a mirrored pair of DIMMs. v PCI-32 adapter capabilities The server has one slot for a PCI-32 adapter. v PCI Express x8 adapter capabilities The server has five slots for PCI Express x8 adapters.
  • Page 26: Software

    Upgradeable to two 920-watt hot-swap power operate. supplies Software Lenovo provides software to help get your server up and running. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 27: Easystartup

    EasyStartup The ThinkServer EasyStartup program simplifies the process of your RAID ® controller and installing supported Windows and Linux operating systems and device drivers on your server. The EasyStartup program is provided with your server on DVD. The DVD is self starting (bootable). The User Guide for the EasyStartup program is on the DVD and can be accessed directly from the program's interface.
  • Page 28 v Intelligent Platform Management Interface (IPMI) 2.0 v Key-lock support for physical security v Memory change messages posted to the error log v Power-on self-test (POST) v Hardware Failure Prediction alerts v Read-only memory (ROM) checksums v Redundant Ethernet capabilities (requires an optional Ethernet adapter) with failover support v Standby voltage for system-management features and monitoring v System auto-configuring from the configuration menu...
  • Page 29: Chapter 4. Server Controls, Leds, And Power

    When this LED is off, it indicates that ac power is not present, or the power supply or the LED itself has failed. A system-power LED is also on the rear of the server. © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 30: Operator Information Panel

    Power-control button: Press this button to turn the server on and off manually. A power-control-button shield comes with the server. You can install this disk-shaped shield to prevent the server from being turned off accidentally. Hard-disk drive activity LED: When this LED is flashing, it indicates that a hard disk drive is in use.
  • Page 31: Easyled Diagnostics Panel

    Hard disk drive activity LED System locator LED System information LED System error LED v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
  • Page 32 Server processor bus Power supply Microprocessor PCI bus Microprocessor/memory configuration USB ports Memory System even log Temperature Hard disk drive/RAID System board v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • Page 33 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
  • Page 34 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
  • Page 35 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
  • Page 36 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
  • Page 37 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
  • Page 38 2. Remove the server cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that are lit to indicate the location of a problem. The following illustration shows the LEDs on the system board. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 39 Chapter 4. Server controls, LEDs, and power...
  • Page 40: Rear View

    Rear view The following illustration shows the connectors and LEDs on the rear of the server. USB 1 Power-error LED USB 2 DC-power LED USB 3 AC-power LED USB 4 Video Ethernet 10/100/1000 Serial 1 (COM 1) Power-cord connector System management USB 1-4 connectors: Connect a USB device, such as USB mouse or keyboard, to any of these connectors.
  • Page 41: System-Board Internal Connectors

    AC-power LED: Each hot-swap power supply has an ac-power LED and a dc-power LED. When the ac-power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, both the ac and dc-power LEDs are lit. For any other combination of LEDs, see “Power-supply LEDs”...
  • Page 42: System-Board External Connectors

    Note: The PCI Express extender card comes standard in the TD200x server. PCI Express x8 slot 7 The following illustration shows two additional PCI-X expansion slots that are available on the PCI-X extender card. PCI-X 1 slot 7 PCI-X 2 slot 8 System-board external connectors The following illustration shows the external input/output connectors and the NMI button on the system board.
  • Page 43: System-Board Switches And Jumpers

    System-board switches and jumpers The following illustration shows the SW6 switch and the jumpers on the system board. See the tables below the illustration for information about the switch settings. Table 3. System board jumpers Jumper Jumper number name Jumper setting UEFI boot v Pins 1 and 2: Normal operation (default).
  • Page 44: System-Board Leds

    System-board LEDs The following illustration shows the LEDs on the system board. The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows the LEDs on the PCI Express extender card, if one is installed.
  • Page 45 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
  • Page 46 LEDs and the information in the system-event log, remove one adapter at a time, and restart the server after each adapter is removed. 3. If the failure remains, call Lenovo Service and Support for additional troubleshooting information. H8 heartbeat LED Indicates the status of power-on and 1.
  • Page 47: Sas Backplane Connectors

    SAS backplane connectors The following illustration shows the connectors on the SAS backplane. Hard disk drive connectors Power connector Signal connector Configuration connector Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. For more information about solving power-supply problems, see the Hardware Maintenance Manual.
  • Page 48: Server Power Features

    The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the operator information panel and suggested actions to correct the detected problems. Table 5. Power-supply LEDs Power-supply LEDs Error Description Action Notes...
  • Page 49: Turning Off The Server

    provide cooling while the server is connected to power. You can turn on the server and start the operating system by pressing the power-control button. The server can also be turned on in any of the following ways: v If a power failure occurs while the server is turned on, the server will restart automatically when power is restored.
  • Page 50 v If the operating system stops functioning, you can press and hold the power-control button for more than 4 seconds to turn off the server. v The IMM can turn off the server as an automatic response to a critical system failure.
  • Page 51: Chapter 5. Installing Optional Devices And Replacing Customer Replaceable Units

    Chapter 5. Installing optional devices and replacing customer replaceable units This chapter provides detailed instructions for installing optional hardware devices in the server. © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 52: Installation Guidelines

    To download firmware updates for your server, complete the following steps: 1. Go to: http://www.lenovo.com/support. 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list.
  • Page 53: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.lenovo.com/ thinkserver. v When working inside the server, you might find some tasks easier if you lay the server on its side.
  • Page 54: Handling Static-Sensitive Devices

    v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. v Remove items from your shirt pocket, such as pens and pencils, that might fall into the server as you lean over it. v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server.
  • Page 55: Server Components

    Server components The following illustration shows the major components in the server. Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while...
  • Page 56 component for any additional procedures that you might have to perform before you remove or install the component. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 57: Opening The Bezel

    Opening the bezel Important: Before you install optional hardware, make sure that the server is working correctly. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly.
  • Page 58: Removing The Left-Side Cover

    4. From inside of the top section of the bezel door, slide the blue tab up to unlock the bezel media door; then, grasp the depressed area on the left side of the media door and pull the door open. Note: To remove the media door from the bezel, push upward on the media door hinge to remove it from the bezel.
  • Page 59: Opening The Power-Supply Cage

    Opening the power-supply cage Opening the power-supply cage allows access to the air baffle, microprocessors, and DIMMs. To open the power-supply cage, complete the following steps: 1. Read the safety information that begins on page vii, and “Handling static-sensitive devices” on page 38. 2.
  • Page 60: Closing The Power-Supply Cage

    6. Let the power-supply cage rest on the rear power-supply latch bracket. Closing the power-supply cage To return the power-supply cage to its closed position, complete the following steps: 1. Rotate the power-supply cage back slightly; then, push the release tab on the rear power-supply support bracket out of the way.
  • Page 61 USB signal Optical drive cable connector power cable USB signal Optical drive cable power cable SATA optical drive signal cable | | | Optical drive power cable USB signal cable connector USB signal cable Optical drive power cable SATA optical drive signal cable The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID BR10i controller to eight 2.5-inch hard disk drives.
  • Page 62 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 63 The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID BR10i controller to sixteen 2.5-inch hard disk drives. The following illustration shows the cable connectors on the ServeRAID-BR10i controller. | | | ServeRAID-BR10i controller Cable connector for drives 0 - 3 Cable connector for drives 4 - 7 Chapter 5.
  • Page 64 The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID MR10i or ServeRAID MR10is controllers to eight 2.5-inch hard disk drives. The right port on the ServeRAID MR10i or ServeRAID MR10is controller is connected to the backplane for drives 4-7 and the left port on the controller is connected to the backplane for drives 0-3.
  • Page 65 The following illustration shows the internal SAS power and signal cable routing from the hard disk drives to the connectors on the system board. The following illustration shows the internal SATA and power cable routing and the connectors from the DVD drive to the system board. Chapter 5.
  • Page 66 The following illustration shows the internal cable routing and connectors from the operator information panel to the system board. Operator information panel cable connector Operator information panel cable The following illustration shows the internal cable routing and connectors from the lightpath LED panel to the system board.
  • Page 67: Removing The Air Baffle

    Removing the air baffle To remove the air baffle, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 36. 2. Turn off the server and all attached devices. 3. Disconnect all external cables and power cords. 4.
  • Page 68 1. With the rear (hinged) part of the air baffle 3 lifted up, align the positioning pins on the ends of the air baffle with the locating holes in the server chassis and fan-cage assembly. 2. Slide the air baffle down into the server 1 until the positioning pins fit into the locating holes;...
  • Page 69: Removing A Hot-Swap Power Supply

    Removing a hot-swap power supply If you install or remove a hot-swap power supply, observe the following precautions. Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
  • Page 70: Installing A Hot-Swap Power Supply

    2. Disconnect the power cord from the connector on the back of the power supply that you are removing. 3. Press the release latch on the power supply and pull the power supply out of the power-supply cage. 4. If you are instructed to return the hot-swap power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 71: Removing A Voltage Regulator Module

    Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
  • Page 72: Installing A Voltage Regulator Module

    Installing a voltage regulator module To install a voltage regulator module, complete the following steps: 1. Locate the VRM connector on the system board, next to the heat sink for microprocessor 2 (see “System-board internal connectors” on page 25). 2. Open the retaining clips on each end of the VRM connector. 3.
  • Page 73 Note: The PCI Express extender card comes standard on the System x3500 M2 server. – PCI-X extender card slots 7 and 8 are a PCI-X slots with 64/32 bits, 133/100/66 MHz from PXH. v The system scans PCI slots 1 through 6 to assign system resources. The system then starts (boots) the system devices in the following order, if you have not changed the default boot precedence: integrated Ethernet controller, ServeRAID-BR10i SAS Controller, and then PCI, PCI-X, and PCI Express slots.
  • Page 74 Rear adapter retention bracket Adapter Front adapter retention bracket 6. If you are installing a full-length adapter, remove the blue adapter guide 1 (if any) from the end of the adapter. Otherwise, continue with the next step. 7. Press the adapter firmly into the expansion slot, lower the adapter-retention bracket, and make sure that the bracket is in the closed position.
  • Page 75: Installing A Dvd (Optical) Drive

    Installing a DVD (optical) drive To install a DVD (optical) drive 1 , complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 36. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.
  • Page 76: Installing A Usb Or Sata Tape Drive

    Installing a USB or SATA tape drive The server supports USB and SATA tape drives. When you install a tape drive, be sure to connect the internal tape cable to the correct connector on the system board. To install a tape drive, complete the following steps: 1.
  • Page 77 14. If the tape drive came with screws, secure the drive to the server chassis, using the supplied screws. USB signal Optical drive cable connector power cable USB signal Optical drive cable power cable SATA optical drive signal cable | | | Optical drive power cable USB signal cable connector USB signal cable...
  • Page 78: Installing A Hot-Swap Hard Disk Drive

    4 through 11 (right to left) on models with eight hard disk drives and 12 through 19 (right to left) on servers with 16 hard disk drives. v For a list of supported optional devices for the server, see http://www.lenovo.com/ thinkserver and click the Options tab.
  • Page 79: Installing A Memory Module

    Drive handle To install a hot-swap hard disk drive, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 36. 2. Remove the filler panel from one of the empty hot-swap bays. 3.
  • Page 80: Independent Channel Mode

    1333 MHz, PC3-10600R-999 (single-, dual-, or quad-rank), registered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ thinkserver and click the Options tab for a list of supported memory modules for the server.
  • Page 81: Memory Mirroring Mode

    Memory mirroring mode Memory-mirroring mode replicates and stores data on two pairs of DIMMs within two channels simultaneously. If a failure occurs, the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs. You must enable memory mirroring through the Setup utility.
  • Page 82 The following table lists the DIMM connectors on each memory channel. Table 7. Connectors on each memory channel Memory channel DIMM connectors Channel 0 1, 2, 3, 9, 10, 11 Channel 1 4, 5, 6, 12, 13, 14 Channel 2 (not used in memory mirroring) 7, 8, 15, 16 The following illustration shows the memory connector layout that is associated with each microprocessor.
  • Page 83 When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed. The following illustration shows how to install DIMMs on the system board. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to stop, which might result in the...
  • Page 84: Installing A Second Microprocessor

    LGA 1366 socket. These microprocessors are 64-bit dual-core or quad-core microprocessors with an integrated memory controller, quick-path interconnect, and shared last cache. See http://www.lenovo.com/ thinkserver and click the Options tab for a list of supported microprocessors.
  • Page 85 (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www.lenovo.com/thinkserver and click the Options tab. v To order additional microprocessor optional devices, contact your Lenovo marketing representative or authorized reseller. v The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches.
  • Page 86 Attention: 1. A startup (boot) microprocessor must always be installed in microprocessor socket 1 on the system board. 2. To ensure correct server operation when you install an additional microprocessor, use microprocessors that are compatible and install at least one DIMM in a DIMM connector for microprocessor 2 (starting with the connector farthest from the microprocessor).
  • Page 87 a. Touch the static-protective package that contains the microprocessor to any unpainted metal surface on the server. Then, remove the microprocessor from the package. b. Remove the protective cover, tape, or label from the surface of the microprocessor socket, if any is present. c.
  • Page 88 2 or set down the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. If the thermal grease is contaminated, call Lenovo service and support to request a replacement thermal grease kit. For information about installing the replacement thermal grease, see “Thermal grease”...
  • Page 89: Thermal Grease

    e. Press down firmly on the front of the heat sink until it is seated securely. f. Rotate the heat-sink release lever to the closed position and hook it underneath the lock tab. 13. Install a VRM in the connector by microprocessor socket 2 (see “System-board internal connectors”...
  • Page 90: Installing Redundant Power Supply And Fans

    To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the following steps: 1. Place the heat-sink assembly on a clean work surface. 2. Remove the cleaning pad from its package and unfold it completely. 3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink.
  • Page 91 3. Remove the three fan air baffles 1 from the fan bays of the fan cage assembly. 4. Install the three hot-swap fans 2 in the empty bays of the fan cage assembly. 5. Remove the power supply filler from the second power supply bay. 6.
  • Page 92: Completing The Installation

    Completing the installation To complete the installation, complete the following steps: 1. Insert the bezel hinges into the slots on the server chassis and close the bezel (“Closing the bezel media door” and “Closing the bezel”). 2. Position the left-side cover over the server. 3.
  • Page 93: Installing The Left-Side Cover

    Installing the left-side cover Cover release latch Lock Left-side cover To install the left-side cover, complete the following steps: 1. Set the bottom edge of the left-side cover on the bottom ledge of the server. 2. Rotate the top edge of the cover toward the server and press inward on the cover until it clicks into place.
  • Page 94: Updating The Server Configuration

    USB 1 Power-error LED USB 2 DC-power LED USB 3 AC-power LED USB 4 Video Ethernet 10/100/1000 Serial 1 (COM 1) Power cord connector System management Updating the server configuration When you start the server for the first time after you add or remove a device, you might receive a message that the configuration has changed.
  • Page 95 For information about configuring the integrated Gigabit Ethernet controller, see “Configuring the Gigabit Ethernet controller” on page 97. Chapter 5. Installing optional devices and replacing customer replaceable units...
  • Page 96 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 97: Chapter 6. Configuring The Server

    Setup utility. For more information about using this program, see “Advanced Settings Utility program” on page 101. v Ethernet controller configuration For information about configuring the Ethernet controller, see “Configuring the Gigabit Ethernet controller” on page 97. © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 98: Using The Setup Utility

    v LSI Configuration Utility program Use the LSI Configuration Utility program to configure the integrated SAS/SATA controller with RAID capabilities and the devices that are attached to it. For information about using this program, see “Using the LSI Configuration Utility program”...
  • Page 99 Select this choice to view information about the server. When you make changes through other choices in the Setup utility, some of those changes are reflected in the system information; you cannot change settings directly in the system information. This choice is on the full Setup utility menu only. –...
  • Page 100 - Legacy Thunk Support Select this choice to enable or disable the UEFI to interact with PCI mass storage devices that are not UEFI-compliant. – Integrated Management Module Select this choice to view or change the settings for the integrated management module.
  • Page 101 Select this choice to enter the System Event Manager, where you can view the error messages in the system-event logs. You can use the arrow keys to move between pages in the error log. The system-event logs contain all event and error messages that have been generated during POST, by the systems-management interface handler, and by the system service processor.
  • Page 102: Passwords

    v Save Settings Select this choice to save the changes that you have made in the settings. v Restore Settings Select this choice to cancel the changes that you have made in the settings and restore the previous settings. v Load Default Settings Select this choice to cancel the changes that you have made in the settings and restore the factory settings.
  • Page 103 v Change the position of the power-on password switch (enable switch 2 of the system board switch block (SW6)) to bypass the power-on password check (see the following illustration). UEFI boot recovery jumper (JP6) Clear CMOS jumper (JP1 SW6 switch block Attention: Before you change any switch settings or moving any jumpers, turn off the server;...
  • Page 104: Using The Boot Selection Menu Program

    Created a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 105: Using The Lsi Configuration Utility Program

    In addition, you can download an LSI command-line configuration program from http://www.lenovo.com/support. When you are using the LSI Configuration Utility program to configure and manage arrays, consider the following information:...
  • Page 106: Starting The Lsi Configuration Utility Program

    Use this option to create an integrated striping array of two to eight disks. All data on the array disks will be deleted. v Hard disk drive capacities affect how you create arrays. The drives in an array can have different capacities, but the RAID controller treats them as if they all have the capacity of the smallest hard disk drive.
  • Page 107: Using The Webbios Utility

    1. From the list of adapters, select the controller (channel) for which you want to create an array. 2. Select RAID Properties. 3. Select the type of array that you want to create. 4. In the RAID Disk column, use the Spacebar or Minus (-) key to select [Yes] (select) or [No] (deselect) to select or deselect a drive from a RAID disk.
  • Page 108: Creating A Storage Configuration Using The Configuration Wizard

    Adapter Selection From this view, you can select a different SAS adapter. Then, you can view information about the adapter and the drives connected to it, or create a new configuration for the adapter. Physical View or Logical View Select this to toggle between the Physical View and Logical View. Events From this view, you can display the system events in the Event Information page.
  • Page 109: Using The Thinkserver Easystartup Dvd

    If you did not receive a ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.com/ support. The EasyStartup program has the following features:...
  • Page 110: Configuring Raid

    RAID controller is configured, start the EasyStartup program and install your operating system. EasyStartup overview The EasyStartup program requires a supported Lenovo server with an enabled, startable (bootable) DVD drive. In addition to the ThinkServer EasyStartup DVD, you also must have the operating-system installation CD or DVD and the product key or installation number for the operating system (if provided).
  • Page 111: Typical Operating System Installation

    You will then see one or more reminders about storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in order to continue. After agreeing to the license agreement, you will be given the following choices:...
  • Page 112: Installing Your Operating System Without Using Easystartup

    Lenovo Support Web site: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
  • Page 113: Configuring The Gigabit Ethernet Controller

    Firmware Updater updates the server firmware in two steps, by updating system and adapter firmware and updating hard disk drive (HDD) firmware. To update your system, first go the Lenovo Support Web site and obtain the ISO file. 1. Go to: http://www.lenovo.com/support.
  • Page 114: Starting The Backup Server Firmware

    4. Click Downloads and drivers to download firmware updates. 5. Download the ThinkServer fimrware update media ISO file. 6. Burn the ISO image to CD or DVD. 7. Insert the media in the server CD/DVD drive, and boot the server to that drive. 8.
  • Page 115: Using The Remote Presence Capability And Blue-Screen Capture

    feature is enabled. Otherwise, IMM allows the administrator to generate an NMI by pressing an NMI button on the system board for OS memory dump. ASR is supported by IPMI. v Intelligent Platform Management Interface (IPMI) Specification V2.0 and Intelligent Platform Management Bus (IPMB) support v Invalid system configuration (CNFG) LED support v Serial redirect v Serial Over LAN (SOL)
  • Page 116: Obtaining The Ip Address For The Web Interface Access

    The blue-screen capture feature captures the video display contents before the IMM restarts the server when the IMM detects an operating-system hang condition. A system administrator can use the blue-screen capture to assist in determining the cause of the hang condition. Obtaining the IP address for the Web interface access To access the Web interface and use the remote presence feature, you need the IP address for the IMM.
  • Page 117: Advanced Settings Utility Program

    EasyManage Core Server program from the ThinkServer EasyManage CD or you can download and install the program from http://www.lenovo.com/support. After one instance of the ThinkServer EasyManage Core Server has been installed, you can use the ThinkServer EasyManage Agent installer to install the agent on other servers and clients on the network.
  • Page 118: Installation Order

    Installation order The order in which you install the operating system and Windows Components is critical to install ThinkServer EasyManage software successfully. To ensure a clean, working installation of ThinkServer EasyManage software, use the following installation order: 1. Install Microsoft Windows Server 2003 or Microsoft Windows Server 2008 32-bit with the latest Service Pack.
  • Page 119: Installing Windows 2008 32-Bit Components

    5. Click Next to continue the wizard. 6. If prompted, insert the original Windows operating system CD. If the autorun launches when you insert the CD, close it. The Windows Components Wizard will automatically detect and install the necessary files. 7.
  • Page 120 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 121: Chapter 7. Troubleshooting

    “EasyLED diagnostics panel” on page 15). 2. Remove the software or device that you just added. 3. Run the diagnostic tests to determine whether the server is running correctly. 4. Reinstall the new software or new device. © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 122: Dvd Drive Problems

    DVD drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
  • Page 123: Hard Disk Drive Problems

    Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
  • Page 124: Keyboard, Mouse, Or Pointing-Device Problems

    The keyboard cable is securely connected. v The server and the monitor are turned on. 2. See http://www.lenovo.com/thinkserver and click Options for keyboard compatibility. 3. If you are using a USB keyboard, run the Setup utility and enable keyboardless operation to prevent the 301 POST error message from being displayed during startup.
  • Page 125: Memory Problems

    Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
  • Page 126: Microprocessor Problems

    Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
  • Page 127: Monitor Problems

    Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • Page 128 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
  • Page 129: Optional-Device Problems

    A Lenovo optional device that 1. Make sure that: was just installed does not v The device is designed for the server (see http://www.lenovo.com/thinkserver work. and click the Options tab). v You followed the installation instructions that came with the device and the device is installed correctly.
  • Page 130: Power Problems

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
  • Page 131: Serial Port Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
  • Page 132: Software Problems

    Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
  • Page 133: Event Logs

    Damaged data in CMOS memory or damaged firmware can cause undetermined problems. To reset the CMOS data, use the password switch 2 (SW4) to override the power-on password and clear the CMOS memory; see “System-board switches and jumpers” on page 27. Check the LEDs on all the power supplies (see “Power-supply LEDs”...
  • Page 134: Viewing Event Logs Through The Setup Utility

    Portable DSA, Installable DSA, or DSA Preboot or to download a DSA Preboot CD image, go to http://www.lenovo.com/support and complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
  • Page 135: Diagnostic Programs, Messages, And Error Codes

    For an overview of IPMI, go to ????? You can view the IMM event log through the Event Log link in the integrated management module (IMM) Web interface. The following table describes the methods that you can use to view the event logs, depending on the condition of the server.
  • Page 136: Diagnostic Text Messages

    4. Optionally, select Quit to DSA to exit from the stand-alone memory diagnostic program. Note: After you exit from the stand-alone memory diagnostic environment, you must restart the server to access the stand-alone memory diagnostic environment again. 5. Select gui to display the graphical user interface, or select cmd to display the DSA interactive menu.
  • Page 137: Diagnostic Messages

    you view the DSA log. The DSA log data is maintained only while you are running the diagnostic programs. When you exit from the diagnostic programs, the DSA log is cleared. To save the DSA log to a file on a diskette or to the hard disk, click Save Log on the diagnostic programs screen and specify a location and name for the saved log file.
  • Page 138 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 139: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for...
  • Page 140: Calling For Service

    Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
  • Page 141: Purchasing Additional Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/. Lenovo product service...
  • Page 142 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 143: Appendix B. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 144: Trademarks

    Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer...
  • Page 145: Product Recycling And Disposal

    Lenovo recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de programas y servicios de devolución de productos, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
  • Page 146: Compliance With Republic Of Turkey Directive On The Restriction Of Hazardous Substances

    EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local Lenovo representative. Compliance with Republic of Turkey Directive on the Restriction of...
  • Page 147: Battery Return Program

    The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
  • Page 148: German Ordinance For Work Gloss Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 149: Industry Canada Class A Emission Compliance Statement

    Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Lenovo option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
  • Page 150 Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
  • Page 151: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Japanese Voluntary Control Council for Interference (VCCI) statement Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement Appendix B. Notices...
  • Page 152 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 153: Index

    59 connecting the cables 77 error symptoms 106 connectors DVD drive activity LED 13 on front of server 13 DVD-eject button 14 rear of server 24 controller, configuring Ethernet 97 cooling 9 © Lenovo 2009. Portions © IBM Corp. 2009.
  • Page 154 EasyLED diagnostics H8 heartbeat LED 30 about 8 handling static-sensitive devices 38 EasyStartup hard disk drive using 93 diagnostic tests, types of 107 electrical input 10 formatting 90 electronic emission Class A notice 132 installation 63 environment 10 LED 18 error codes and messages problems 107 diagnostic 121...
  • Page 155 LEDs, light path (continued) notes 2 CPU 20 notes, important 128 CPU 1 error 29 notices CPU 2 error 29 electronic emission 132 CPU mismatch 29 FCC, Class A 132 DASD 18 notices and statements 2 DIMM 29 fan 17 H8 heartbeat 30 IMM heartbeat 30 obtaining IP address for Web interface 100...
  • Page 156 problems (continued) symmetric multiprocessing 9 mouse 108 system board optional devices 113 external connectors 26 power 114 internal connectors 25 serial port 115 LED 17 software 116 LEDs 28 undetermined 116 system reliability guidelines 37 USB port 116 system-board error LED 30 system-error LED 14 system-event log 117 system-information LED 14...
  • Page 157 55 VRM installation 73 Web interface logging on to 100 obtaining IP address 100 Web site Lenovo support 36, 68, 96, 97, 118 publication ordering 123 support 123 weight 10 working inside the server with the power on 37 Index...
  • Page 158 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide...
  • Page 160 Printed in USA...

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