C-38 Compaq TaskSmart N2400 Administration Guide
Network Interface Controller
Troubleshooting
The NIC Cannot Connect to the Network
This sections lists problems and outlines steps to take for resolving problems
with either the standard NC3132 and NC3134 network interface controllers
(NICs) or the optional NC6132 Gigabit Fibre NIC. Because of the graphics
needed for this troubleshooting section, an overall table format is not used to
list the information.
1. Make sure that the cable is properly installed.
The network cable must be securely connected at both the NIC and the
switch. This requirement applies to the NC6132, NC3132 and NC3134.
If the cable is attached and the distance is within acceptable limits (100
meters for copper) but the problem persists, try a different cable. If you
are directly connecting two computers (no hub or switch), use a
crossover cable.
For more information regarding the NC6132 about crossover cables and
acceptable lengths for cables, refer to the Readme file on the Software
and Documentation CD that comes in the NC6132 Gigabit NIC package
2. Check the LEDs on the NIC using Table C-6 and Table C-7.