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C-8 Compaq TaskSmart N2400 Administration Guide
SCSI Device Problems
TaskSmart N2400 Server Troubleshooting
If the SCSI device is not being recognized, make sure that it is configured
correctly. Refer to the documentation provided with the SCSI device.
Hot-Plug Hard Drives
Make sure that the hot-plug hard drives are correctly and sequentially
installed, starting with bay 0. It is not necessary to set the SCSI ID of a
hot-plug hard drive. The backplane board automatically sets the ID when the
drive is installed.
TaskSmart N2400 Server Troubleshooting
Problem
The TaskSmart N2400
appliance does not power
down.
The TaskSmart N2400
appliance is not working.
The TaskSmart N2400
appliance cannot be pinged
from a client.
Table C-2
Recommended Action
Press and hold the power button for four seconds, and
then release. This procedure invokes the hardware
override for the power button.
Most problems are caused by invalid IP address
configurations. Three addresses are critical: a numeric IP
address with a subnet mask, a valid gateway address on
the same subnet as the IP address, and a valid DNS
server IP address.
Verify that you are using the correct IP address and
subnet mask for your network.
Make sure that all network cables are connected to
the proper ports.
Check that all network connectors show a "link"
connection.
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Troubleshooting
