Sfu Troubleshooting - Compaq N2400 - TaskSmart - 1 GB RAM Administration Manual

Troubleshooting C-31

SFU Troubleshooting

A user cannot access an export.
Is the folder exported? Execute "showmount –e servername" to see if the
export name is listed. If not, the directory is not being exported out. Export out
the directory using NFS. .
Does the client have permission to access the share? Check permissions listed
on the share from the showmount –e command (above). If the client (by name,
IP address, or "Everyone") does not have access to the share, edit the
permissions on the share to allow the client access
Does the user have permission to the directory or file that they are trying to
access? Check the ACL (or UNIX permissions listing) on the directory or file.
If the mapped user does not have access to the file and should have access,
change the permissions to allow the mapped user access.
Users are displayed as "nobody," "nogroup," or
both.
Are the user and group correctly mapped? Check the ACL and the user
mappings under the SFU MMC module. Verify that the UNIX user and group
are mapped to the correct NT user and group. If not, adjust the mappings
accordingly.
Is the user mapping service running? Check the service in the SFU MMC, the
services MMC, or both. If the service is not running, start it in the SFU MMC.
Check the event log for error messages, to see why the user mapping service is
not running.