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6-56 Compaq TaskSmart N2400 Administration Guide
NIC Teaming Troubleshooting
Problems with the NIC teaming feature are diagnosed by the connection icons
displayed in the Compaq Network Teaming and Configuration dialog box. The
following table lists the error icons for RJ-45 and Gigabit Fibre NICs.
RJ-45
Gigabit Fibre
Table 6-4
NIC Teaming Troubleshooting
Active OK—The NIC is operating properly. The
driver is installed in the registry and is loaded. If
the NIC is a member of a Team, the NIC is active.
Installed inactive—The NIC is installed and is OK,
but is not active
Cable fault—The driver is installed in the registry
and is loaded. The broken cable indicator means
that the cable is unplugged, loose, broken, or the
switch or hub is not operating properly. If this icon
is displayed, check all network connection and
make sure the hub/switch is working properly.
When the connection is restored, this icon will
change.
Inactive cable fault—A cable fault has occurred
while the NIC was inactive.
Hardware failure—The driver is installed in the
registry and is loaded. The driver is reporting a
hardware problem with the NIC. This indicates a
serious problem. Contact your authorized Compaq
service provider.
Unknown—The appliance is unable to
communicate with the driver for the installed NIC.
The NIC is installed in the registry, but the driver is
not. This error occurs when the NIC has been
installed but the appliance has not been restarted.
If this problem persists after the appliance has
been restarted, the driver has not been loaded or
the Advanced Network Control Utility is unable to
communicate with the driver
Note: Only NIC assigned as members of a team
are displayed as Unknown. If a teamed NIC is
turned off it displays as Unknown.
Description
continued
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