Troubleshooting; Troubleshooting Rmc - Compaq AlphaServer DS20E Reference Manual

6.8

Troubleshooting

Error! Reference source not found. gives a list of possible causes and
suggested solutions for symptoms you might see.
Table 6–4 Troubleshooting RMC
Symptom
The local console
terminal is not
accepting input.
The console terminal
is displaying garbage.
After the system and
RMC are powered up,
the COM port seems
to hang briefly.
The RMC was reset to
factory defaults, but
the factory settings
did not take effect.
The message
"unknown command"
is displayed when the
user enters a carriage
return by itself.
6-18 DS20E Reference Guide
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Possible Cause
Cables not correctly
installed.
Switch 1 on switch pack set
to disable.
System and terminal baud
rate set incorrectly.
This delay is normal
behavior.
AC power cord was not
removed before you reset
switch 4 on the RMC switch
pack.
The terminal or terminal
emulator is including a
linefeed character with the
carriage return.
Suggested Solution
Check external cable
installation.
Set switch 1 to On.
Set the system and
terminal baud rates
to 9600 baud.
Wait a few seconds
for the COM port to
start working.
See Section 6.7.2.
Change the terminal
or terminal emulator
setting so that "new
line" is not selected.