If You Have Problems Using The Paper Trays - Tektronix Phaser 220e Reference Manual

10
Troubleshooting

If you have problems using the paper trays

10-14
Phaser 220 Drivers and Utilities
The Phaser 220i and 220e printers come standard with a paper tray
conÞgured for use with perforated paper. An optional kit which enables you
to print on plain paper is available, as is a lower tray assembly (in the U.S.
and Canada, call Product Information for details: 1-800-835-6100. Outside
the U.S. and Canada, contact your reseller or local Tektronix ofÞce).
If you have problems with the paper trays, you may Þnd it helpful to
understand how paper tray switching works. The following list outlines
paper tray behavior and makes suggestions for you to try. When your
printer is equipped with only one tray, the printer automatically picks media
from that tray.
Make sure that your media selection matches your tray selection.
For example, if you select A4-size paper, you must also have
selected the A4-size tray in the upper or lower position.
Note If the tray you select runs out of media during a job, and you then
switch to the second tray, you may get an ÒemptyÓ message until
you put media into the Þrst tray. The printer will then pick from
the tray you've switched to.
If you have selected the upper or the lower tray from the driver
and the job doesn't print, make sure that the selected tray contains
media.
The lower tray is the default. If you use a driver that doesn't allow
you to select the upper or lower tray, or if you do not tell the
printer which tray to pick media from (through the driver or with
a utility Þle), it picks from the lower tray. When this tray runs out
of media, the front panel media indicator lights up and printing
stops until the tray is Þlled.
If you select the Upper or Lower tray through the driver or with a
utility Þle, that selection is locked onto that tray. If the tray runs
out of media, the front panel media indicator lights and printing
stops until the tray is Þlled or the other tray is selected through the
driver or utility Þle.