If You Need Help - Tektronix Phaser 380 Service Manual

4
Key Operator Training

If you need help

Type of service
Online services
Technical support:
World Wide Web:
Anonymous ftp server:
Customer Support Hotline
(hardware and software support)
Printer service
Tektronix Bulletin Board
Service (BBS)
Technical support: Europe
HAL automated fax system
EuroHAL automated fax system
OzHAL automated fax system
(Australia)
Email update notices
4-6 Phaser 380 Color Printer
If a customer needs assistance, have then contact a local Tektronix dealer or sales
representative or any of these listed resources:
How to access
support@ColorPrinters.tek.com
www.tek.com/Color_Printers/
ftp.tek.com/Color_Printers
U. S. and Canada 1-800-835-6100
Austria 0 660 5804
Belgium 0800 1 5059
Denmark 80 01 81 76
Eastern Europe and the Middle East +44 1908 681707
Finland 0800 1 14494
France 05 90 85 41
Germany 0130 82 10 68
Italy 1678 77261
Luxembourg 0800 2853
Norway 800 11782
Spain 900 97 4499
Sweden 020 795 177
Switzerland 155 9493
The Netherlands 06 0221647
UK 0800 558668
U. S. and Canada 1-800-835-6100
Outside U. S. and Canada
Contact local Tektronix dealers or offices
(503) 685-4504
euro-tech-support@colorprinters.tek.com
(503) 682-7450
direct outside U. S., Canada
1-800-835-6100
toll-free for U. S., Canada
Refer to "Using the automated fax systems" in this
manual.
02 9878 0332, or
1-800-650-633 toll-free
World Wide Web:
www.tek.com/Color_Printers/support/subscribe.html
Details
Technical support,
drivers, error codes
and troubleshooting
Login as anonymous
Monday through
Friday; 6:00 am to
5:00 pm PST
Monday through
Friday; 6:00 am to
5:00 pm PST
24 hours per day,
Use
7 days per week.
9600 baud, 8 bits, 1
stop bit, and no
parity.
24 hours per day,
7 days per week
24 hours per day,
7 days per week
24 hours per day,
7 days per week