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Tektronix Phaser 220e User Manual

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User Manual

Phaser™ 220i and Phaser™ 220e
Color Printers
First printing December 1993
070-8869-00

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Summary of Contents for Tektronix Phaser 220e

  • Page 1: User Manual

    User Manual Phaser™ 220i and Phaser™ 220e Color Printers First printing December 1993 070-8869-00...
  • Page 2 Tektronix is a registered trademark of Tektronix, Inc. TekColor™, ColorCoat™, ColorStix™ and Finepoint™ are trademarks of Tektronix, Inc. Phaser™ is a trademark of Tektronix, Inc. for color printers and related products. Adobe™ and PostScript™, and IntelliSellect™ are trademarks of Adobe Systems, Incorporated which may be registered in certain jurisdictions.

  • Page 3: Users Safety Summary

    Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground.

  • Page 5: Table Of Contents

    Contents Introduction Getting Set Up At a glance 2-1 Setting up the printer 2-2 What you get with your printer 2-2 Installing the optional lower tray assembly 2-4 Removing the packing material from inside the printer 2-6 Install the transfer roll 2-7 Adding paper or transparencies 2-8 Connecting the printer 2-12 Printer ports 2-12...
  • Page 6 Printing hints 3-16 Getting the largest printed picture 3-16 Why should I use perforated paper? 3-16 How long does it take to make a print? 3-16 Which port is faster, parallel or serial? 3-16 Phaser 220i and Phaser 220e Color Printers...
  • Page 7 Cleaning the printer (every 5000 prints) 4-10 Cleaning the transfer roll sensor pad 4-10 Cleaning the drum 4-12 Cleaning the exit rollers 4-13 Supplies Always use Tektronix supplies 5-1 Ordering information 5-1 Supplies kits 5-1 Using plain paper 5-2 ColorCoat™ transfer roll 5-2...
  • Page 8 HAL — Highly Automated Library 6-14 Front and Rear Panels Rear panel (Phaser 220e) 7-1 Rear panel DIP switches (Phaser 220e) 7-2 Rear panel (Phaser 220i) 7-3 Rear panel DIP switches (Phaser 220i) 7-4 Front panel (Phaser 220i and Phaser 220e)
  • Page 9 Technical Notes Printer ports A-1 Parallel port A-1 Serial port A-3 Serial port signals A-4 Specifications A-5 Expanding Your Printing System Upgrade kits B-1 Advantages of adding memory B-2 Adding a hard disk for font storage (Phaser 220i only) B-3 Compatible hard disks B-3 Requirements for adding a hard disk B-3 Connecting one disk B-5...
  • Page 10 Phaser 220i and Phaser 220e Color Printers...

  • Page 11: Introduction

    Chapter Introduction The Tektronix Phaser 220i and Phaser 220e are thermal-wax color printers that provide superior quality A/Letter-size and A4-size color prints. Both printers provide color printing at speeds up to two pages per minute. Both printers are PANTONE Color approved and include TekColor imaging enhancements.
  • Page 12 PostScript, HP-GL, and PCL5. The Phaser 220i has 39 resident PostScript fonts; the Phaser 220e has 17 resident PostScript fonts, upgradable to 39. Both printers have PCL5 fonts resident.

  • Page 13: Getting Set Up

    Chapter Getting Set Up At a glance To install your printer, perform the steps listed here. The following pages provide detailed installation instructions. If you used the pictorial installation instructions, you have already performed Steps 1 and 2. Begin with Step 3; turn to “Installing a driver on your computer” on page 2-23. Setting up the printer Putting all the pieces together: unpacking the printer and accessories, checking the inventory, removing the packing...

  • Page 14: Setting Up The Printer

    Transparencies 10. Thermal-transfer paper 11. Phaser 220 Drivers and Utilities Printing Reference manual 12. Tektronix Phaser 220 drivers and utilities diskettes 13. Network Utilities for Phaser Color Printers (manual; optional with the Phaser 220i) 14. Tektronix network utilities diskettes (optional with the...
  • Page 15 Getting Set Up 8869-2 User Manual...

  • Page 16: Installing The Optional Lower Tray Assembly

    Note Warning Phaser 220i and Phaser 220e Color Printers The printer weighs about 18 kg. (40 lbs.). Observe standard precautions for lifting heavy objects. The printer is not permanently attached to the lower tray assembly.
  • Page 17 If you have a lower tray assembly, install it by performing these steps: Place the printer on top of the lower tray assembly. Make sure that the left and right alignment pins fit in the holes in the base of the printer. Plug the lower tray assembly cable into the printer.

  • Page 18: Removing The Packing Material From Inside The Printer

    Remove the packing tape from the top and front covers. Press the button; open the top cover. Remove the shipping material from the sides of the drum. (Keep all shipping material for storing or shipping the printer). Phaser 220i and Phaser 220e Color Printers 8869-3...

  • Page 19: Install The Transfer Roll

    Turn the full end of the roll to remove slack. Close the cover. ColorCoat transfer rolls are used with common laser paper; black and 3-color transfer rolls are used with Tektronix transparencies, thermal-transfer paper, and perforated premium laser paper. 8869-19...

  • Page 20: Adding Paper Or Transparencies

    (3) at the back of the paper tray. Phaser 220i and Phaser 220e Color Printers The printer uses a different paper tray for each paper size (Letter, Letter-perforated, A4, A4-perforated). The trays are not adjustable.
  • Page 21 Fan the paper or transparencies. Load perforated paper or transparencies with the perforations toward the front of the tray. Place paper or transparencies in the tray under the hooks. Load transparencies with the film side up. Load thermal-transfer paper with the shiny side up (not applicable for plain paper). 8869-21 8869-22 User Manual...
  • Page 22 Getting Set Up If your printer has a single paper tray, push the paper tray into the slot. 8869-23 2-10 Phaser 220i and Phaser 220e Color Printers...
  • Page 23 Getting Set Up If your printer has a lower tray assembly: a. Install a tray in the lower slot. b. Open the door to install a tray in the upper slot. 8869-4 8869-5 2-11 User Manual...

  • Page 24: Connecting The Printer

    Connecting the printer Printer ports Both the Phaser 220i and Phaser 220e printers accept data through these ports: LocalTalk Parallel Serial (RS-232) The Phaser 220i has a SCSI port, which is used only for connecting an external hard disk. Refer to “Adding a hard disk for font storage (Phaser 220i only)”...

  • Page 25: Localtalk Connection

    LocalTalk connection You can make LocalTalk connections between the printer and a single computer or on a LocalTalk network using a daisy-chain setup. If your LocalTalk installation is complex, or if you need assistance, contact your network system administrator. LocalTalk connectors and cables are available through your dealer. This illustration shows two commonly used types of LocalTalk connectors: Self-terminating connector Connector that requires an external terminator, depending on...

  • Page 26: Connecting The Printer To A Single Computer Using Localtalk

    Phaser 220 Drivers and Utilities Printing Reference. If you have no other connections to make, turn immediately to “Connecting the power and turning on the printer” on page 2-19. 2-14 Phaser 220i and Phaser 220e Color Printers LocalTalk® 8869-24...

  • Page 27: Parallel Connection

    “Connecting the power and turning on the printer” on page 2-19. After you turn on the printer and install a driver on your computer, you may disable timeouts on your computer's parallel port (see “Setting up PC ports (DOS)” on page 2-28). Phaser 220e 8869-6 2-15 User Manual...

  • Page 28: Serial Connection

    Set the rear panel DIP switch(es) for the baud rate you want. The following table lists the switch settings. Phaser 220i Baud rate settings for Phaser 220i and Phaser 220e Printer Phaser 220i Phaser 220e 2-16...
  • Page 29 Note With the serial port set for variable baud rate, the default baud rate is 9600, however, you can change the baud rate to a setting other than 9600. For details, refer to the manual Phaser 220 Drivers and Utilities Printing Reference. If you have no other connections to make, turn to the topic “Connecting the power and turning on the printer”...

  • Page 30: Ethernet Connection (Phaser 220I Only)

    Ethernet networks, refer to the manual Network Utilities for Phaser Color Printers. The Phaser 220e can be attached to Ethernet networks by using the Tektronix 4511A Network Interface. The 4511A Network Interface supports the TCP/IP protocol. See your authorized Tektronix representative for 4511A ordering information.

  • Page 31: Connecting The Power And Turning On The Printer

    Connecting the power and turning on the printer Plug the power cord into the printer and into a grounded outlet. Turn on the printer. When you turn on the printer, it executes a series of self-tests to determine if there are any problems. After running self-tests, the printer prints sample prints, if sample prints are enabled.

  • Page 32: Front Panel At Power-Up

    This is because the sample transfer roll contains a limited number of prints. For complete information on the front-panel indicator lights, refer to “Front panel (Phaser 220i and Phaser 220e)” on page 7-6. 2-20 Phaser 220i and Phaser 220e Color Printers...

  • Page 33: Rear Panel At Power-Up

    ( 1 ) goes on and off periodically. After about 40 - 60 seconds, the status indicator blinks continuously, indicating that the printer is ready for normal operation. Phaser 220i Phaser 220e 8869-8 Sample prints After the self-tests run successfully, the printer prints three sample prints, if the sample prints are enabled.

  • Page 34: Startup Page

    2-22 Phaser 220i and Phaser 220e Color Printers After the startup page prints, a registration page prints if the printer has made between 6 and 8 prints since it was built. If you have not already registered your printer, please do so by filling out...

  • Page 35: Installing A Driver On Your Computer

    PC. To install the Tektronix Windows 3.1 driver: Start Windows on your PC. Insert the Tektronix Windows 3.1 Printer Driver diskette into your computer’s disk drive. Open the Control Panel. Double-click the Printers icon; the Printers dialog box appears.
  • Page 36 Choose the Connect button to display the Connect dialog box. c. Set the Transmission Retry value to 995. Refer to your d. Select a port: Note e. Click on 2-24 Phaser 220i and Phaser 220e Color Printers Windows documentation for details. Interface Parallel Serial Network If you selected a parallel port, go on to step e.

  • Page 37: Dos

    Tektronix driver or the standard Windows PostScript driver with the printer. Check the list of supported printers in your DOS application for support of the Phaser 220i or Phaser 220e. If the list does not include the Phaser 220i or Phaser 220e, use a generic color PostScript driver. 2-25...

  • Page 38: Macintosh Users

    Install the Phaser 220i or Phaser 220e driver onto your Macintosh to make the best use of the printer. Phaser 220i and Phaser 220e drivers allow you to select Tektronix Phaser page sizes, upper and lower paper trays, and color adjustments.

  • Page 39: Workstation Users

    Workstation users The files on the Phaser 220 utilities diskettes are in PC format and can be used by Unix workstations to control Tektronix printer features. They are also available through electronic mail (see the manual Phaser 220 Drivers and Utilities Printing Reference for details).

  • Page 40: Setting Up Pc Ports (Dos)

    See your DOS documentation for details on the MODE command. You may want to add the MODE command to your AUTOEXEC.BAT file, so that it takes effect every time you turn on your computer. 2-28 Phaser 220i and Phaser 220e Color Printers...

  • Page 41: Serial Port Setup

    Serial port setup If you are using the serial port, you must set up your computer's serial port parameters to match the way you set the printer's serial port parameters. Under DOS, use the MODE command to set up your computer's serial port: If you set up the printer's serial port for variable baud rate and you are using the default serial parameters for this position, type...

  • Page 42: What Next

    For detailed information on printing options, refer to Phaser 220 Drivers and Utilities Printing Reference. To install a hard disk for font storage, turn to “Adding a hard disk for font storage (Phaser 220i only)” on page B-3. 2-30 Phaser 220i and Phaser 220e Color Printers...

  • Page 43: Printing

    Chapter Printing Printing from a Macintosh Make sure that the Tektronix printer driver for the Macintosh has been installed. Select the driver: a. Select Chooser from the Apple menu. b. Select the Tektronix driver by clicking on the Phaser 220 c.
  • Page 44 Phaser 220i and Phaser 220e Color Printers paper size so that the application uses the correct margins for the printer. To see the Tektronix paper sizes in the Page Setup dialog box, use the pop-up menu to the right of the standard LaserWriter page sizes.

  • Page 45: Printing From A Pc (Windows)

    Options dialog box, the Tektronix Windows driver probably is not installed or the Phaser 220 has not been selected. For details on the Tektronix driver, refer to Phaser 220 Drivers and Utilities Printing Reference. User Manual...

  • Page 46: Printing From A Pc (Dos)

    Select the printer driver for the Phaser 220i or Phaser 220e, or a general color PostScript driver. a. Select an LPT port if you have the printer connected to the b.

  • Page 47: Printing From A Workstation

    Apple LaserWriter II NTX. Workstation users can print from any application that generates PostScript (Level 1 or 2), HP-GL, or PCL5. Sun and SGI users can use Tektronix' Unix Phaser Print software with Tektronix color printers. Phaser Print provides fast raster screen copy printing to Tektronix color printers.

  • Page 48: Margins And Print Area

    Perforated paper and transparencies Use Tektronix perforated paper or transparencies and the Tektronix Phaser 220i or Phaser 220e driver to get the largest image areas. With Tektronix perforated paper or transparencies, you can print the largest area and tear off the excess at the perforation. This gives full A or A-4 Letter-size images within ISO margins.

  • Page 49: Non-Perforated Plain Paper

    Note American A-size (LETTER) Metric A4-size (A4) The standard trays supplied with the printer are for Tektronix perforated paper and transparencies; they are not adjustable for plain paper. Trays for plain paper must be ordered separately. 210 x 297 mm 8.5 x 11 in.

  • Page 50: Using Two Paper Trays

    Lower tray AutoSelect You can select the Upper or Lower tray by using a Tektronix Phaser 220 driver or a PostScript language file provided on the printer’s utility diskettes. If you select the upper or lower tray by one of these methods, the printer will pick paper from the selected tray until the tray is empty.

  • Page 51: Selecting Driver Features

    Selecting driver features You can use the Phaser 220i or Phaser 220e drivers to select Phaser 220 features: Page sizes Paper tray Color adjustments Print modes For complete instructions on installing and using the Phaser 220 drivers, see the manual Phaser 220 Drivers and Utilities Printing Reference.

  • Page 52: Print Modes

    Standard mode. (The paper-marking speed is the time it takes the printer to put the colored wax on the paper after it has processed the image). 3-10 Phaser 220i and Phaser 220e Color Printers...

  • Page 53: Color Correction

    Printing Color correction There are several ways to correct colors on your prints: Using a printer driver or a utility file. For details on making color corrections through a printer driver or a utility file, refer to Phaser 220 Drivers and Utilities Printing Reference.

  • Page 54: Fonts

    Fonts Resident typefaces (PostScript) The standard Phaser 220i supports all typefaces shown. The Phaser 220e ships with 17 fonts; additional fonts can be added by adding Option 1F or the equivalent upgrade kit, 4680F1F. Resident typefaces for Phaser 220e without Option 1F.

  • Page 55: Resident Typefaces (Pcl5)

    Phaser 220 Drivers and Utilities Printing Reference. Font upgrade (Phaser 220e) You can upgrade the Phaser 220e to 39 resident fonts (the same as the Phaser 220i). The font SIMM for this upgrade is available as Option 1F or upgrade kit 4680F1F.

  • Page 56: Printer Languages: Postscript, Hp-Gl, Pcl5

    To enable or disable automatic language selection on a port, send the appropriate PostScript language file to the printer. For more information, see the manual Phaser 220 Drivers and Utilities Printing Reference. 3-14 Phaser 220i and Phaser 220e Color Printers Language PostScript PostScript...

  • Page 57: Printing With Hp-Gl

    Printing with HP-GL Use automatic language selection or change the printer port’s language from PostScript to HP-GL. Set up the printing options in your application by selecting a printer driver that supports the 7475A plotter. Print from your application as usual. Changing the HP-GL default settings The printer has default values for the HP-GL parameters, such as pen color and pen width.

  • Page 58: Printing Hints

    Printing hints Getting the largest printed picture Use the Tektronix Phaser 220i or Phaser 220e driver and perforated paper or transparencies to get the largest print areas. You may also have to adjust the margins in your application software. Why should I use perforated paper?

  • Page 59: Caring For Your Printer

    Use only Tektronix transparencies and transfer rolls. When printing with a 3-color or black transfer roll, use only Tektronix thermal-transfer paper. When printing with a ColorCoat transfer roll on common laser paper, use paper that conforms to the guidelines given in “Recommended paper types”...

  • Page 60: When To Clean

    Transfer roll sensor pad Drum Exit rollers A preventive check by a Tektronix field service representative is recommended every 10,000 prints or every year. The startup page and the configuration page report the number of prints made since the printer was shipped from Tektronix.

  • Page 61: Cleaning Kit

    Do not use rubbing alcohol because it can contain oils that leave undesirable residue on the printer parts. To order a new cleaning kit, call your dealer or Tektronix (order number 016-1233-00). You can also order a cleaning kit containing presoaked alcohol cleaning wipes (order number 016-1276-00).

  • Page 62: Cleaning The Printer (With Every Transfer Roll Change)

    Wipe the full width of the transfer roll guide several times. Close the top cover when you are finished . Phaser 220i and Phaser 220e Color Printers Turn off the printer before cleaning the thermal head and the paper-feed rollers. The printer must be turned on to clean the paper-pick rollers.

  • Page 63: Cleaning The Paper-Feed Rollers

    Cleaning the paper-feed rollers Caution Slide out the front cover and remove it. Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the paper-feed rollers. Be sure to clean all three rollers. It is not necessary to move the rollers as you clean them; clean only the exposed surface of the rollers.

  • Page 64: Cleaning The Paper-Pick Rollers

    The allows the cleaning tray to fit into the metric paper tray. Do not break off the tabs if you are using an A-size (U.S.) paper tray. Phaser 220i and Phaser 220e Color Printers 8869-32...
  • Page 65 Open the cleaning tray. Dampen the pad on the cleaning tray with isopropyl alcohol. Dampen the entire surface of the pad. Slide the cleaning tray into the paper tray. As you slide the cleaning tray into position, press down the paper tray's metal plate slightly.
  • Page 66 If your printer has a single paper tray, the procedure is b. If your printer has a lower tray assembly, pull out the paper Phaser 220i and Phaser 220e Color Printers complete. Slide out the paper tray, remove the cleaning tray, and replace the paper or transparencies.
  • Page 67 To complete the paper-pick roller cleaning for printers with a lower tray assembly: Remove the paper tray (containing the cleaning tray) from the lower slot. Dampen the pad on the cleaning tray again. Insert the paper tray (containing the cleaning tray) into the upper slot.

  • Page 68: Cleaning The Printer (Every 5000 Prints)

    Perform the next three procedures every 5000 prints. Note Cleaning the transfer roll sensor pad Press the button to open the top cover. Remove the transfer roll. 4-10 Phaser 220i and Phaser 220e Color Printers Turn off the printer before performing these three cleaning procedures. 8869-17...
  • Page 69 Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the transfer roll sensor. Leave the transfer roll out and the top cover open. Go on to the next procedure. 8869-34 User Manual 4-11...

  • Page 70: Cleaning The Drum

    Move the drum toward the front of the printer to access the entire surface of the drum as you clean. When the alcohol on the drum is dry, put the transfer roll back into the printer and close the top cover. 4-12 Phaser 220i and Phaser 220e Color Printers 8869-35...

  • Page 71: Cleaning The Exit Rollers

    Cleaning the exit rollers Slide out the front cover and remove it. Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the exit-feed rollers. Be sure to clean all three rollers. It is not necessary to move the rollers as you clean; clean only the exposed surface of the rollers.
  • Page 72 Caring for Your Printer 4-14 Phaser 220i and Phaser 220e Color Printers...

  • Page 73: Supplies

    Chapter Supplies Always use Tektronix supplies Tektronix supplies for the Phaser 220 printer are developed and tested as a total system: printer, transfer rolls, and media. These components work together to produce consistent, high-quality color images. Use only Tektronix transparencies and transfer rolls. When printing with a 3-color or black transfer roll, use only Tektronix thermal-transfer paper.

  • Page 74: Using Plain Paper

    The Phaser 220 printers give prints on standard laser paper the brilliant color quality previously available only with coated thermal-transfer papers. The excellent plain-paper printing capability of the Phaser 220 printers is possible through Tektronix' proprietary ColorCoat™ technology. This topic provides details on the Phaser 220 plain-paper printing capabilities. ColorCoat™ transfer roll Plain-paper printing requires a special ColorCoat™...

  • Page 75: Use The Correct Paper Tray For Plain-Paper Printing

    If you use common laser paper for plain-paper printing, you must use a LETTER or A4 size paper tray. The standard trays supplied with the printer are for Tektronix perforated paper and transparencies (they are labeled LETTER PERF and A4 PERF). LETTER and A4 trays for plain paper must be ordered separately.

  • Page 76: Recommended Paper Types

    You can recycle plain-paper prints with other mixed paper. Tektronix offers a premium laser paper that gives excellent print quality for plain-paper printing. Like Tektronix thermal-transfer paper, this premium laser paper is larger than standard Letter or A4 size paper and perforated, which allows you to print the largest possible image area (for details, see “Margins and print area”...
  • Page 77 The following table lists a selection of papers that provide good results. Some office papers, especially in Europe, may be too rough to provide good print quality. For best results on plain paper, use Tektronix perforated premium laser paper. Recommended paper types...

  • Page 78: Handling Supplies

    The best way to store a partially used transfer roll is to put it back into its original packing material and plastic bag. Phaser 220i and Phaser 220e Color Printers...

  • Page 79: Removing A Used Transfer Roll

    Removing a used transfer roll Note Every time you replace a transfer roll, you must clean three printer components. This cleaning is user care that helps ensure reliable operation and uniformly high print quality. Cleaning instructions are provided with each transfer roll. You may also refer to Chapter 4, or refer to the Phaser 220 Color Printers Cleaning Instructions that come with each cleaning kit.
  • Page 80 Supplies Phaser 220i and Phaser 220e Color Printers...

  • Page 81: Troubleshooting

    Chapter Troubleshooting Clearing transfer roll jams Push the button and open the printer's top cover. Lift out the transfer roll. Check the roll for tears and wrinkles. (If the roll is damaged, replace it with a new one.) Straighten the roll and put it back in.

  • Page 82: Clearing Paper Jams

    . Phaser 220i and Phaser 220e Color Printers Be careful not to scratch the curved plastic parts inside the front cover. Scratches in this area could cause paper jams.

  • Page 83: To Remove Paper From The Drum

    Be careful not to scratch the drum. Scratches can affect print quality. Note If you getting frequent jams when using thermal-transfer paper or transparencies, make sure you are using Tektronix media (order from the supplies information sheet that is shipped with your printer). 8869-37...
  • Page 84 Replace the transfer roll and close the top cover. Phaser 220i and Phaser 220e Color Printers If you have not yet found any paper jammed in the printer, the printer has failed to pick up the paper (reported as a paper jam).

  • Page 85: Problems And Solutions

    You cannot print from the lower tray with the door open. When you have checked all possible causes and your printer is still not operating, you can call for service at 1-800-547-8949 in the U.S.A. and Canada, or call your Tektronix dealer. User Manual...
  • Page 86 Windows, make sure that the appropriate driver is installed and that you have selected the printer correctly. Phaser 220i and Phaser 220e Color Printers ECHO %! > port ECHO SHOWPAGE[CTRL-D] > port ECHO %! > LPT1:...

  • Page 87: Printer Doesn't Appear In The Chooser

    Printer doesn't appear in the Chooser Make sure the printer is turned on and the cables are correctly attached. Check the termination (refer to the documentation for your Ethernet adapter or LocalTalk connector for information on termination). Make sure you have the correct zone selected in the Chooser before looking for the printer's name in the list of printers.

  • Page 88: Media Problems

    Frequent paper jams If you are using thermal-transfer paper or transparencies, make sure that you use the Tektronix paper and transparency film listed in the supplies information sheet. Also, do not overfill the paper tray, as indicated by the red line on the right side of the tray. If you still experience paper jams, clean the printer.

  • Page 89: Problems With Image Size And Position

    Macintosh” on page 3-1. You should install the Phaser 220i or Phaser 220e printer driver onto your Macintosh so you can select the correct page sizes from the driver. For details on the Phaser 220i and Phaser 220e drivers, refer to the manual Phaser 220 Drivers and Utilities Printing Reference.

  • Page 90: Print Quality Problems

    If a transfer roll has a clear panel after every three colored panels, it is a ColorCoat™ transfer roll. If you are using Tektronix perforated premium laser paper, make sure you have the selection switch on the paper tray set to PAPER and not TRANSPARENCY.

  • Page 91: Black-And-White Instead Of Color

    If you have a PC, be sure to use a driver that supports color PostScript. If you are using Windows 3.1, use the Phaser 220i or Phaser 220e driver. If you are using Windows, make sure that the Color box in the Options dialog box is checked. For information on the drivers, refer to the manual Phaser 220 Drivers and Utilities Printing Reference.

  • Page 92: Startup Page Prints Even Though It Is Disabled

    Font SIMM failed (Phaser 220e only) DRAM SIMM failed (Phaser 220e only) DRAM SIMM 6-12 Phaser 220i and Phaser 220e Color Printers Description The named port is not working. The other ports can still be used. The optional FONT SIMM is not working.
  • Page 93 Generating the configuration page The Phaser 220 can generate a configuration page that contains useful information for installation and troubleshooting. There are two ways to generate the configuration page: Use the printer’s rear panel DIP switches. 1. Set Switches 2, 3, and 4 down. 2.

  • Page 94: Whom To Call For Help

    Whom to call for help Call your dealer or a Tektronix sales representative for assistance, or in the U.S.A. and Canada, call the Customer Support Hot Line at Tektronix at 1-800-835-6100. The Customer Support Hot Line is staffed from 6:00 am to 5:00 pm Pacific Time.
  • Page 95 To order a technical support catalog listing all available HAL articles, call (503) 682-7450 directly from any phone (24 hours/day, from anywhere in the world). In the United States and Canada, call toll-free 1-800-835-6100 (6:00 am — 5:00 pm, PST) and ask to be transferred to HAL. To order a HAL catalog or document, do the following: Before you call, write down the area code and phone number for your fax machine.
  • Page 96 Troubleshooting 6-16 Phaser 220i and Phaser 220e Color Printers...

  • Page 97: Front And Rear Panels

    Chapter Front and Rear Panels Rear panel (Phaser 220e) Status indicator DIP switches LocalTalk connector Serial connector Parallel connector Phaser 220e 8869-10 User Manual...

  • Page 98: Rear Panel Dip Switches (Phaser 220E)

    Down . The printer runs a self-test, then proceeds to run normally. Leave the switch down for normal operation. Serial port See the next table, “Phaser 220e DIP Switches 2, Color correction 3, and 4.” Configuration page Operation...

  • Page 99: Rear Panel (Phaser 220I)

    Switches 2, 3, and 4 for color correction, make sure you tell other users on the network, since the color correction affects all prints made with non-Tektronix drivers or the Use Printer Setting option in the Tektronix drivers. Color correction selections made in the Phaser 220 driver take priority over selections made by setting the printer’s rear-panel DIP switches.

  • Page 100: Rear Panel Dip Switches (Phaser 220I)

    Rear panel DIP switches (Phaser 220i) Phaser 220i rear panel DIP switches Switch 2, 3, and 4 8 and 9 Phaser 220i and Phaser 220e Color Printers Function Settings Reset/run Up : The printer resets and does not accept data while the switch is in this position.
  • Page 101 Switches 8 or 9, make sure you tell other users on the network, since the switches affect all prints made with non-Tektronix drivers or the Use Printer Setting option in the Tektronix drivers. Color correction selections made in the Phaser 220 driver take priority over selections made by setting the printer’s...

  • Page 102: Front Panel (Phaser 220I And Phaser 220E)

    Front panel (Phaser 220i and Phaser 220e) Indicator POWER The POWER switch is on. READY The printer is ready for operation. ERROR The print engine has an error that is not user-correctable. If this indicator lights at any time other than power-up, turn the printer off, wait 30 seconds, then turn it on again.

  • Page 103: Technical Notes

    Appendix Technical Notes Printer ports Parallel port The printer has a standard unidirectional, byte-wide parallel, synchronous port. When you use the parallel port, be sure to type this command at the PC (if LPT1 is not available, use LPT2): The table on the next page shows the parallel port's connected pins. Other pins are not connected.
  • Page 104 DSTRB- DATA1 DATA2 DATA3 DATA4 DATA5 DATA6 DATA7 DATA8 ACK- BUSY SLCT INPRIME- FAULT- Frame Gnd SGnd Phaser 220i and Phaser 220e Color Printers Pin # Return Signal source Host Host Host Host Host Host Host Host Host Printer Printer...

  • Page 105: Serial Port

    Serial port Phaser 220i and Phaser 220e serial ports provide an RS-232 interface connection to PC's and other hosts. The serial port has these built-in default settings. Default serial port settings Serial parameter Baud rate Flagging Parity Data bits Check parity Protocol Some PC's and Unix hosts do not support Space parity.

  • Page 106: Serial Port Signals

    Serial port signals The table shows the Phaser 220i and Phaser 220e serial port's connected pins. The other pins are not connected. Serial port signal descriptions Signal name SGnd TxData RxData Phaser 220i and Phaser 220e Color Printers Pin number...

  • Page 107: Specifications

    Technical Notes Specifications Temperature Operating: 15 C to 35 C (59 F to 95 Non-operating: 0 C to 40 C (32 F to 104 Storage: (without paper, transparencies, or transfer roll): -20 C to +60 F to +140 Humidity Operating: 20% to 80% Relative Humidity, non-condensing Non-operating: 10% to 90% Relative Humidity, non-condensing Altitude Operating: 0.8942 kg/m.
  • Page 108 Tektronix perforated thermal-transfer paper Tektronix perforated premium laser paper Non-perforated plain paper Note Phaser 220i and Phaser 220e Color Printers With Black transfer roll 16 sec. 16 sec. In Enhanced mode, the paper-marking speed is increased by 10 seconds over Standard mode. In High-resolution mode, image processing time is about 30% longer than with Standard mode.
  • Page 109 Technical Notes Standard transfer roll capacities Black transfer roll: 880 prints 3-Color transfer roll: 342 prints ColorCoat™ transfer roll: 214 prints Safety and emissions standards FCC Part 15, Subpart J “Class B” verified. VDE 0871 Class B, verified. CISPR 22 Class B, verified UL 1950, listed.
  • Page 110 Technical Notes Phaser 220i and Phaser 220e Color Printers...

  • Page 111: Expanding Your Printing System

    (See “Advantages of adding memory” on page B-2. Lower tray assembly with A-size (U.S.) paper tray. For metric A4-size paper tray, order 4681FTA Option 01. Font SIMM (Phaser 220e only; adds 22 fonts for a total of 39). Ethernet hardware upgrade kit; includes EtherTalk and Novell NetWare protocols.

  • Page 112: Advantages Of Adding Memory

    Larger parallel buffer (500 Kbytes) Improved imaging performance Improved network performance PCL5 Note Phaser 220i and Phaser 220e Color Printers Phaser 220i 10 Mbytes 14 Mbytes (max.) For the Phaser 220e, PCL5 is available with the standard memory. Phaser 220e 8 Mbytes (max.)

  • Page 113: Adding A Hard Disk For Font Storage (Phaser 220I Only

    Adding a hard disk for font storage (Phaser 220i only) With the Phaser 220i, you can connect one or more Small Computer System Interface (SCSI) external hard disks to the printer and use them for additional font storage. Once you download a font to the external disk, the font remains there until you remove it.
  • Page 114 Switch 5 is in the down position. When Switch 5 is in the up position, the file does not execute. Phaser 220i and Phaser 220e Color Printers If the Sys/Start file contains an error, the printer ignores the remainder of the file and may not start up as you expect it to.

  • Page 115: Connecting One Disk

    Connecting one disk Make sure that the computer, printer, and external disk are turned off before you connect or disconnect a SCSI cable. Phaser 220i printer with a built-in SCSI terminator SCSI port External disk SCSI port Terminator (not required if the disk has a built-in terminator) Each disk must have a unique SCSI ID number.

  • Page 116: Connecting Multiple Disks

    Each disk must have a unique SCSI ID number. Do not turn on the printer or disk until each disk has a unique number. Phaser 220i and Phaser 220e Color Printers 7 8 9 Reset...

  • Page 117: Moving Your Printer

    Appendix Moving Your Printer Changing the line voltage If you move the printer to a country that uses a line voltage different from the printer's factory setting, you can change the line voltage to the appropriate setting by using the line voltage selector switch. Do not plug in the printer until the line voltage selector switch is properly set.

  • Page 118: Repacking Your Printer

    Phaser 220i and Phaser 220e Color Printers To keep your warranty valid, you must ship the printer in its Tektronix shipping box. Call Tektronix if you need a replacement box. Also, if you are returning the printer for service, call Tektronix for a return authorization number.
  • Page 119 If the printer has a lower tray assembly, make sure that the lower tray assembly cable is disconnected. Lift the printer up and away from the lower tray assembly. Repack the printer in the Tektronix shipping box. Keep the printer level when moving. 8869-42...
  • Page 120 Moving Your Printer Phaser 220i and Phaser 220e Color Printers...

  • Page 121: Regulatory Information

    Appendix Regulatory Information Canadian EMC (Electromagnetic Compatibility) regulatory standards This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limits applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté...

  • Page 122: Declaration Of Conformity

    Low Voltage Directive 73/23/EEC, the Electromagnetic Compatibility Directive 89/336/EEC, and the law governing the operation of radio-frequency equipment (HFfG) 9 August 1949. Phaser 220i and Phaser 220e Color Printers Phaser 220i and Phaser 220e Safety of Information Technology Equipment including...

  • Page 123: Fcc Class B Device (For 115 Vac Equipment

    The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with Tektronix' instructions, it may cause interference with radio and television reception. This equipment has been tested and verified to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 124: Material Safety Data Sheet

    Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws, regulations, and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate. Tektronix, Incorporated is complying with government regulations by providing Material Safety Data Sheets for our products.
  • Page 125 Section III – Hazards identification Potential Health Effects: Eyes: Non-irritating. Skin: Non-irritating. Inhalation: Not considered a route of exposure. Ingestion: Not considered a route of exposure. Section IV – First aid measures This material is a coated film. No medical emergency is foreseen when product is used as intended.
  • Page 126 Dispose in accordance with all Federal, State or Local regulations. This film is not considered a hazardous waste under RCRA 40 CFR 261. Section XIV – Transport information D.O.T.: Phaser 220i and Phaser 220e Color Printers No PEL or TLV established. No special controls necessary. None needed.
  • Page 127 Hazard Communication and therefore it is exempt from its requirements. We are supplying this data sheet as a courtesy to our customers. Section XVI – Other information Original preparation date: 11/19/93 R.C. Tektronix, Incorporated P.O. Box 500 Chemical Documentation Mail stop 22-069...
  • Page 128 Regulatory Information Phaser 220i and Phaser 220e Color Printers...
  • Page 129 Index Numerics 4511A 2-18 AppleTalk 2-13 automatic language switching 3-14 AutoSelect 3-8 baud rate, setting A-3 black and white 6-11 Chooser printer doesn't appear 6-7 select printer 3-1 cleaning 4-1 drum 4-12 exit rollers 4-13 kit 4-3 paper-feed rollers 4-5 paper-pick rollers 4-6 thermal head 4-4 transfer roll sensor pad 4-10...
  • Page 130 6-9 MEDIA indicator 7-6 Microsoft Windows 2-23 MODE command (DOS) 2-29 modes 3-10 moving the printer C-2 Index-2 Phaser 220i and Phaser 220e Color Printers ordering supplies 1-2 page sizes 3-7 2-22 pages sizes 3-6 paper handling 5-6 2-11...
  • Page 131 ports, computer 2-28 2-29 ports, printer Ethernet 2-12 2-18 LocalTalk 2-13 parallel 2-15 serial 2-16 speed 3-16 PostScript fonts 3-12 PostScript language files, to change serial port settings A-3 POWER indicator 7-6 power, connecting 2-19 power-up 2-20 print area 3-6 3-16 print count 4-2 print modes 3-10...
  • Page 132 6-10 READY light blinks, but file does not print 6-7 startup page prints when disabled 6-12 TrueType fonts 3-13 turning on the printer 2-19 upgrade kits B-1 Windows 2-23 workstations 2-27 Index-4 Phaser 220i and Phaser 220e Color Printers...

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