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Programmer' s Guide
Keypad Indicator Troubleshooting Chart: General Problems
General problems: Use this table to determine problem type
Error Type
Power LED
Cover Open
ON
Out of Paper
ON
Paper Low
ON
Right Cartridge Low
ON
Left Cartridge Low
ON
Both Cartridges Low
ON
Left Cartridge Removed
ON
Right Cartridge Removed
ON
Cover
Out of
Open
Paper
The black colorings for each indicator light simulate either a solid or a blinking indicator light.
Keypad Indicator Troubleshooting Chart: Serious Problems
The POSjet will use a combination of the
cases, you can tell if the printer is experiencing a specific type of serious problem by counting the number of times
that the
specialist. See "Contacting TransAct's Ithaca Facility" on page v.
Serious problems: Contact Technical Support for assistance.
(877) 7ITHACA(877 748 4222) or (607) 257-8901
Error Type
Carriage Jam
Configuration Error
Statistics Update Error
Internal Software Error
Knife Jam
User Store Defective
Flash Write Error
Nov-07
®
POSjet
Error LED
Paper LED
ON
OFF
ON
ON
OFF
Blink
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
ON
OFF
Table 22 Keypad Indicators: General Problems
Paper
Right
Cartridge
Low
Low
and
blinks. Most serious problems should be addressed by a TransAct technical support
Power LED
Error LED
1 Blink
ON
2 Blinks
ON
3 Blinks
ON
4 Blinks
ON
5 Blinks
ON
6 Blinks
ON
7 Blinks
ON
Table 23 Keypad Indicators: Serious Problems
Rev M
1500
Left Cartridge
Right Cartridge
OFF
OFF
OFF
OFF
OFF
OFF
OFF
1 Blink
1 Blink
OFF
1 Blink
1 Blink
ON
OFF
OFF
ON
Left
Both
Cartridge
Cartridges
Low
Low
to signal serious problems. In most
Paper LED
Left Cartridge
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
Codes and Commands
Right
Left
Cartridge
Cartridge
Removed
Removed
Right Cartridge
OFF
OFF
OFF
OFF
OFF
OFF
OFF
Page 87
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Table of Contents
Troubleshooting
