Formula View - Nortel Express Call Center User Manual

March 2005

Formula view

Introduction
The Formula view lists all of the customized formulas and their definitions. You
can use formulas to create customized real-time statistics fields by combining
existing statistics fields with mathematical operators.
Field descriptions
Class
Description:
varchar
Type:
Length:
Comment
Description:
the Formula Properties property sheet.
varchar
Type:
Length:
Definition
Description:
varchar
Type:
Length:
Format
Description:
varchar
Type:
Length:
Reports and Displays Guide
The class to which the formula belongs.
80
Additional information about the formula (if any), as defined on
127
The standard formulas used to create the custom formula.
255
The display format for the formula.
80
Data dictionary
507