Logging On To The System - Nortel Express Call Center User Manual

March 2005

Logging on to the system

Introduction
Before you can use reports or real-time displays from Symposium Express Call
Center, you must log on to the system.
Assumptions
This procedure assumes the following:
The site and systems you want to access have been set up and configured by
!
your distributor.
You know the user ID and password required to log on to the system. If you
!
do not know this information, contact your distributor.
A desktop shortcut has been set up to allow you to access your application
!
quickly. For more information, see the Nortel Symposium Express Call
Center Call Center Management Guide.
To log on to the system
1 Double-click the Symposium Express Call Center desktop icon desktop
shortcut.
Result: The Nortel Networks SMI Login dialog box appears.
2 Enter your user ID and password.
Reports and Displays Guide
Getting started
19