Formula Properties - Nortel Express Call Center User Manual

Product release 4.2

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Table of Contents

Formula Properties

The Formula Properties report lists all of the customized formulas and their

definitions as they appear in real-time displays. You can use formulas to create

customized real-time statistics fields by combining existing statistics fields with

mathematical operators.

Where properties are defined

Formula properties are defined on the Formula Properties property sheet.

config17.rpt

Field descriptions

Report field

Formula Name

Reports and Displays Guide

View field/Formula

Standard reports

Symposium express call center