Viewing Customer Records; Figure 22 View Customer Information - Nortel ICS User Manual

48 Chapter 3 Setting up customers in ICSRT

Viewing customer records

If you just need to check customer record settings, without making any changes, you can use the
View setting.
To view customer records:
On the Customer Info screen, select the record you want to view.
1
On the menu click on Customer Details, then select View, or double click on the entry in the
2
Customer Info screen. The View Customer Information screen displays
Note that all the fields in the View Customer Information screen are read-only.
Click OK to exit the screen.
3

Figure 22 View customer information

N0004999 01
(Figure 22).