Customizing Real-Time Displays - Nortel Express Call Center User Manual

March 2005

Customizing real-time displays

Introduction
Follow this procedure to set the view mode and define thresholds for real-time
displays.
Note: Each display can have a different view mode.
To customize real-time displays
1 In the Administration window, from the Reports and Displays drop-down
menu, choose Real-time Displays.
Result: The Real-time Displays window appears.
Reports and Displays Guide
Working with real-time displays
117