Section C: Configuration Views - Nortel Express Call Center User Manual

March 2005

Section C: Configuration views

In this section
Overview of configuration views
AccessRights view
ActivityCode view
Agent view
Application view
ApplicationByScript view
ApplicationThresholdTemplate view
CDN view
CodeToMessage view
DNIS view
DNISThresholdTemplate view
Formula view
HistoricalStatCollection view
HistoricalStatDuration view
HistoricalStatStorage view
IVRPort view
IVRQueue view
IVRThresholdTemplate view
PhonesetDisplay view
RealTimeColumn view
RealTimeStatCollection view
RealTimeTemplate view
Route view
RouteThresholdTemplate view
Reports and Displays Guide
Data dictionary
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