Nortel CallPilot User Manual page 59

Before you begin
Take the component out of service before you run the diagnostic test. See
"Starting and stopping components" (page
Components that have diagnostic tests available
The following table identifies the components on which you can run
diagnostics.
Component
Media Bus
MPB96
board
Time Switch
Multimedia
Channels
Channels
DS30X link
(cable)
Diagnostic tests available for each component
The diagnostic tests that are available for each component are listed in the
Diagnostic section of the Maintenance screen. To view the list of diagnostic
tests for a particular component, click the component in the component tree.
If a diagnostic test fails or cannot be run
If a warning message appears, the diagnostic test cannot be run because a
prerequisite condition has not been met. If a diagnostic test fails, a message
appears in a new browser window (see the example on screen
In both cases, check the Alarm Monitor to determine the reason and the
appropriate action to take.
If the Alarm Monitor and Event Browser do not provide a solution to a
hardware problem, you may need to replace or service a component. If
the problem is with a component that is not replaceable because it is not
a physical entity (such as the Time Switch), you must either replace its
parent component or contact your Nortel technical support representative,
depending on the component.
Copyright © 2007, Nortel Networks
.
ATTENTION
Diagnostics available?
No
Yes
No
Yes
No
Yes
Nortel CallPilot
1002rp Server Maintenance and Diagnostics
NN44200-701 01.02 Standard
5.0 4 April 2007
Running integrated diagnostics 59
55).
Replaceable?
No
Yes
No
No
No
Yes
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step 8).