Download License And Avaya Authentication Files; Rfa Information Requirements For New Installations - Avaya S8700 Installing

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Download License and Avaya Authentication Files

Download License and Avaya
Authentication Files
NOTE:
If installing a new system or adding new features to an existing system, you need a license
file.
Use the Remote Feature Activation (RFA) to obtain the license and Avaya authentication files.
RFA is a Web-based application, available to Avaya employees and authorized Business
Partners, that enables the creation and deployment of license files for all media server
configurations. The license file enables the software category, release, features, and capacities.
License files are created using SAP order information and/or current customer configuration
information.
Without a valid license installed or a mismatched license:
The system generates a major alarm.
•
• Depending upon the nature of the error, a 10-day countdown timer starts, but call
processing continues uninterrupted.
• If the countdown timer expires, the switch enters No License Mode and generates
another major alarm.
NOTE:
The init login can no longer change the customer options, offer option, or special
applications forms.
Once the Avaya authentication files are installed, Avaya services logins to the S8700 Media
Server are protected by a challenge/response system called Access Security Gateway (ASG).
The ASG challenge/response protocol confirms the validity of each user, reducing the
opportunity for unauthorized access.
Before starting the installation or, ideally, before arriving on site, the license and Avaya
authentication files may be downloaded to the services laptop. The license and Avaya
authentication files are installed during the installation process.
NOTE:
To access the RFA application, you must take the RFA online training and pass the online
test.
RFA information requirements for new
installations
You need the following information before going to the RFA Web site:
• Your personal Single Sign-On (SSO) for RFA Web site authentication login.
SAP order number
•
Required customer information
•
May 2003