Downloading license and Avaya authentication files
Use Remote Feature Activation (RFA) to obtain the Communication Manager license and Avaya
authentication files. RFA is a Web-based application, available to Avaya employees and
authorized BusinessPartners, that enables you to create and deploy license files for all
Communication Manager product platforms. The RFA Web site is at http://rfa.avaya.com. For
specific information on RFA and how to generate license and Avaya authentication files, go to
the the RFA Information page available on the RFA Web site.
Note:
To access the RFA application, you must complete the RFA online training and
Note:
have received access authorization.
To generate a license file, you need the following information:
Your personal Single Sign-On (SSO) for the RFA Web site authentication login.
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SAP order number
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Required customer information
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For a new license, the serial number of one TN2312BP Internet Protocol Server Interface
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(IPSI) circuit pack designated the reference IPSI.
For an updated license, the RFA system ID (SID) for the existing media server, which is
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necessary to locate the existing license.
Internet access to the RFA Web page with Internet Explorer 5.0 or higher.
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Before arriving on site, download the license and Avaya authentication files to the services
laptop. The license and Avaya authentication files are installed during the installation process.
Once the Avaya authentication files are installed, Avaya services logins to the media server are
protected by a challenge/response system called Access Security Gateway (ASG). The ASG
challenge/response protocol confirms the validity of each user, reducing the opportunity for
unauthorized access.
When finished installing the Avaya authentication file, Avaya Communication Manager has a
password for the craft login. This password is unique to the customer's server. You can use the
password the next time you log in as craft, provided you access the media server through the
services port. You do not need an ASG challenge/response to log in this way, even though
every other means of craft access still requires an ASG challenge/response. The revised
password is recorded by RFA and is obtained from ASG Conversant at 1-800-248-1234 or
1-720-444-5557.
Pre-installation information
Issue 4.1 June 2005
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