Obtaining License And Avaya Authentication Files - Avaya S8500 Installing And Configuring

Chapter 1: Introduction

Obtaining license and Avaya authentication files

Use Remote Feature Activation (RFA) to obtain the Communication Manager license and Avaya
authentication files. RFA is a Web-based application, available to Avaya employees and
authorized BusinessPartners. WIth RFA, you can create and deploy license files for all
Communication Manager product platforms. For more information about RFA and how to
generate license and Avaya authentication files, see the RFA Information page at
rfa.avaya.com.
Note:
To access the RFA application, you must complete the RFA online training and
Note:
have received access authorization.
To generate a license file, you need the following information:
Your personal Single Sign-On (SSO) for the RFA Web site authentication login
●
SAP order number
●
Required customer information
●
For a new license, the serial number of one TN2312BP Internet Protocol Server Interface
●
(IPSI) or TN8412AP System Internet Protocol Interface (SIPI) circuit pack designated the
reference IP interface.
For an updated license, the RFA system ID (SID) for the existing media server, which is
●
necessary to locate the existing license
Internet access to the RFA Web page with Internet Explorer 5.0 or higher
●
Before arriving on site, download the license and Avaya authentication files to the services
laptop. The license and Avaya authentication files are installed during the installation process.
Once the Avaya authentication files are installed, a challenge/response system called Access
Security Gateway (ASG) protects Avaya services logins to the media server. The ASG
challenge/response protocol confirms the validity of each user, reducing the opportunity for
unauthorized access.
When finished installing the Avaya authentication file, Avaya Communication Manager has a
password for the craft login. This password is unique to the server of the customer. You can use
the password the next time you log in as craft, provided you access the media server through
the services port. You do not need an ASG challenge/response to log in this way, even though
every other means of craft access still requires an ASG challenge/response. RFA records the
revised password. ASG Conversant provides this password at 1-800-248-1234 or
1-720-444-5557.
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Installing and Configuring the Avaya S8500 Media Server
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February 2006