Downloading License And Avaya Authentication Files - Avaya S8500 Upgrading Software And Firmware

Downloading license and Avaya authentication files

Downloading license and Avaya authentication files
This section covers the following information:
•
RFA information requirements for new installations
•
Going to the RFA Web site
You need a license file when:
•
Installing a new system
•
Upgrading a system to a major release of Communication Manager
•
Adding new features to an existing system
Use the Remote Feature Activation (RFA) to obtain the license and Avaya authentication files. RFA is a
Web-based application, available to Avaya employees and authorized Business Partners, that enables the
creation and deployment of license files for all media server configurations. The license file enables the
software category, release, features, and capacities. License files are created using SAP order information
and/or current customer configuration information.
Without a valid license installed or a mismatched license:
•
The system generates a major alarm.
•
Depending upon the nature of the error, a 10-day countdown timer starts, but call processing
continues uninterrupted.
•
If the countdown timer expires, the switch enters No License Mode and generates another major
alarm.
Once the Avaya authentication files are installed, Avaya services logins to the media server are protected
by a challenge/response system called Access Security Gateway (ASG). The ASG challenge/response
protocol confirms the validity of each user, reducing the opportunity for unauthorized access.
When finished installing the authentication file, Communication Manager will have a password for the
craft login. This password is unique to the customer's server. You can use the password the next time you
log in as craft, provided you access the media server through the services port. You do not need an ASG
challenge/response to log in this way, even though every other means of craft access will still require an
ASG challenge/response. The revised password is recorded by RFA and can be obtained from ASG
Conversant at 1-800-248-1234 or 1-720-444-5557.
Before starting the installation or, ideally, before arriving on site, the license and Avaya authentication
files may be downloaded to the services laptop. The license and Avaya authentication files are installed
during the installation process.
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NOTE:
To access the RFA application, you must take the RFA online training and pass the online
test.
Upgrading Software and Firmware—S8500 Configuration
December 2003