Security - Avaya DEFINITY Server R Manual

Security

3. If you are:
If you do not have Web access, use the phone numbers below.
NOTE:
You may need to purchase an extended service agreement to use some of
these resources. See your Avaya representative for more information.
Table 1. Avaya support
Support
DEFINITY Helpline (for help with feature
administration and system applications)
Avaya National Customer Care Center Support
Line (for help with maintenance and repair)
Avaya Toll Fraud Intervention
Avaya Corporate Security
International Technical Assistance Center (ITAC)
For all international resources, contact your local Avaya authorized dealer for any
additional help and questions.
Security
To ensure the greatest security possible for customers, Avaya Inc. offers services
that can reduce toll-fraud liabilities. Contact your Avaya Inc. representative for
more security information.
Login security is an attribute of the MultiVantage Software. Existing passwords
expire 24 hours after installation.
For Access Security Gateway (ASG), see
Gateway''.
555-233-115
Within the United States, click Escalation Lists, which includes
escalation phone numbers within the USA.
Outside the United States, click Escalation Lists then click
Global Escalation List, which includes phone numbers for the
regional Centers of Excellence.
Number
+1-800-225-7585
+1-800-242-2121
+1-800-643-2353
+1-800-822-9009
+1-925-224-3401
+905-943-8801
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Appendix C, ''Access Security
Issue 5 October 2002
xiii