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7811
Cisco 7811 Manuals
Manuals and User Guides for Cisco 7811. We have
10
Cisco 7811 manuals available for free PDF download: Administration Manual, User Manual, Firmware Migration Master Manual, Manual, Get Started
Cisco 7811 Administration Manual (360 pages)
Multiplatform Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 8.79 MB
Table of Contents
4
Table of Contents
34
External Devices
35
Cisco IP Phone Hardware
35
Cisco IP Phone Hardware Overview
36
Cisco IP Phone 7811
36
Phone Connections
37
Cisco IP Phone 7821
37
Phone Connections
38
Cisco IP Phone 7841
38
Phone Connections
39
Cisco IP Phone 7861
39
Phone Connections
40
Buttons and Hardware
42
Navigation
42
Softkey, Line, and Feature Buttons
43
Terminology Differences
45
Cisco IP Phone Installation
47
Cisco IP Phone Installation
47
Verify the Network Setup
48
Install the Cisco IP Phone
49
Activation Code Onboarding
50
Configure the Network From the Phone
51
Network Configuration Fields
56
Text and Menu Entry From the Phone
57
Verify Phone Startup
57
Configure the Voice Codecs
58
Set the Optional Network Servers
58
VLAN Settings
59
Cisco Discovery Protocol
59
Lldp-Med
60
Chassis ID TLV
60
Port ID TLV
61
Time to Live TLV
61
End of LLDPDU TLV
61
Port Description TLV
61
System Name TLV
61
System Capabilities TLV
61
Management Address TLV
62
System Description TLV
62
IEEE 802.3 MAC/PHY Configuration/Status TLV
62
LLDP-MED Capabilities TLV
63
Network Policy TLV
63
LLDP-MED Extended Power-Via-MDI TLV
63
LLDP-MED Inventory Management TLV
64
Final Network Policy Resolution and Qos
64
Special Vlans
64
Default Qos for SIP Mode
64
Qos Resolution for CDP
64
Qos Resolution for LLDP-MED
64
Coexistence with CDP
65
LLDP-MED and Multiple Network Devices
65
LLDP-MED and IEEE 802.X
65
Configure VLAN Settings
65
Set Up DHCP VLAN Option From Phone Web Page
66
SIP and NAT Configuration
66
SIP and the Cisco IP Phone
67
SIP Over TCP
67
SIP Proxy Redundancy
67
Dual Registration
68
Failover and Recovery Registration
68
Rfc3311
68
SIP NOTIFY Xml-Service
69
SIP Configuration
69
Configure the Basic SIP Parameters
69
Configure the SIP Timer Values
69
Configure the Response Status Code Handling
70
Configure NTP Server
70
Configure the RTP Parameters
71
Control SIP and RTP Behaviour in Dual Mode
72
Configure the SDP Payload Types
72
Configure the SIP Settings for Extensions
73
Configure the SIP Proxy Server
73
Configure the Subscriber Information Parameters
73
Managing NAT Transversal with Phones
74
Enable NAT Mapping
74
NAT Mapping with Session Border Controller
74
NAT Mapping with SIP-ALG Router
74
NAT Mapping with the Static IP Address
75
Configure NAT Mapping with STUN
77
Dial Plan
77
Dial Plan Overview
77
Digit Sequences
78
Digit Sequence Examples
80
Acceptance and Transmission of the Dialed Digits
81
Dial Plan Timer (Off-Hook Timer)
81
Interdigit Long Timer (Incomplete Entry Timer)
82
Interdigit Short Timer (Complete Entry Timer)
83
Edit the Dial Plan On the IP Phone
83
Reset the Control Timers
84
Regional Parameters and Supplementary Services
84
Regional Parameters
84
Set the Control Timer Values
84
Localize Your Cisco IP Phone
85
Time and Date Settings
85
Configure Daylight Saving Time
86
Phone Display Language
89
Cisco IP Phone 7800 Series Documentation
91
Third-Party Call Control Setup
91
Determine the Phone MAC Address
91
Network Configuration
92
Provisioning
92
Report Current Phone Configuration to the Provisioning Server
94
Web-Based Configuration Utility
94
Access the Phone Web Page
95
Allow Web Access to the Cisco IP Phone
95
Determine the IP Address of the Phone
95
View Download Status
96
Web Administration Tabs
96
Administrator and User Accounts
96
Enable User Access to the Phone Interface Menus
97
Access Administrative Options By Login
97
Access Administrative Options By IP Address
99
Hardware and Accessory Installation
101
Cisco IP Phone Accessories
101
Supported Accessories
101
External Speakers and Microphone
102
Connect the Footstand
102
Headsets
103
Audio Quality
103
Analog Headsets
105
Wall Mounts
105
Wall Mount Kits
105
Non-Lockable Wall Mount Components for 7811
107
Install the Non-Lockable Wall Mount Kit for 7811
111
Remove the Phone From the Non-Lockable Wall Mount for 7811
113
Non-Lockable Wall Mount Components
115
Install the Non-Lockable Wall Mount Kit
119
Remove the Phone From the Non-Lockable Wall Mount
121
Non-Lockable Wall Mount Components for 7861
123
Install the Non-Lockable Wall Mount Kit for 7861
127
Remove the Phone From the Non-Lockable Wall Mount
129
Adjust the Handset Rest
131
Cisco IP Phone Administration
133
Cisco IP Phone Security
133
Security Features
133
Domain and Internet Setting
133
Configure Restricted Access Domains
133
Configure the Internet Connection Type
134
DHCP Option Support
135
Configure the Challenge for the SIP INVITE Messages
136
Transport Layer Security
136
Configure SIP Over TLS Signaling Encryption
136
Configure LDAP Over TLS
137
Phones Supported in This Document
137
Cisco Product Security Overview
139
Cisco IP Phone Customization
139
Phone Information and Display Settings
139
Configure the Phone Name
140
Change Wallpaper From the Phone Page
140
Add a Logo As the Boot Display
141
Adjust Backlight Timer From Configuration Utility
141
Configure the Number of Call Appearances Per Line
141
Reverse Name Lookup for Incoming and Outgoing Calls
142
Enable and Disable Reverse Name Lookup
143
Call Features Configuration
143
Enable Call Transfer
143
Call Forward
143
Enable Call Forwarding On Voice Tab
144
Enable Call Forwarding On User Tab
144
Enable Conferencing
144
Enable Remote Call Recording with SIP REC
146
Enable Remote Call Recording with SIP INFO
147
Configure Missed Call Indication with the Configuration Utility
147
Enable Do Not Disturb
148
Configure Star Codes for DND
148
Set Up a Call Center Agent Phone
149
Set Up a Phone for Presence
149
Shared Lines
150
Configure a Shared Line
151
Configure Voice Mail
151
Configure Voice Mail for Each Extension
151
Configure the Message Waiting Indicator
152
Assign a Ringtone to an Extension
152
Add Distinctive Ringtone
153
Configure the Audio Settings
154
Specify Audio Compliance Standard
154
User Access Control
154
Phone Web Server
154
Configure the Web Server From the Phone Screen Interface
155
Direct Action URL
156
Enable Access to Phone Web Interface
157
XML Services
157
XML Directory Service
158
XML Applications
158
Macro Variables
160
Configure a Phone to Connect to an XML Directory Service
161
Configure a Phone to Connect to an XML Application
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Cisco 7811 Administration Manual (228 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 4.37 MB
Table of Contents
4
Table of Contents
22
Cable Specifications
23
Network and Computer Port Pinouts
23
Network Port Connector
23
Computer Port Connector
24
Phone Power Requirements
25
Power Outage
25
Power Reduction
26
Power Negotiation Over LLDP
26
Network Protocols
30
VLAN Interaction
31
Cisco Unified Communications Manager Interaction
32
Cisco Unified Communications Manager Express Interaction
32
External Devices
33
Phone Behavior During Times of Network Congestion
35
Cisco IP Phone Hardware
35
Cisco IP Phone Hardware Overview
37
Cisco IP Phone 7811
37
Phone Connections
38
Cisco IP Phone 7821
38
Phone Connections
39
Cisco IP Phone 7841
39
Phone Connections
40
Cisco IP Phone 7861
40
Phone Connections
41
Buttons and Hardware
42
Softkey, Line, and Feature Buttons
43
Terminology Differences
45
Cisco IP Phone Installation
47
Cisco IP Phone Installation
47
Verify the Network Setup
48
Activation Code Onboarding
49
Enable Autoregistration for Phones
50
Install the Cisco IP Phone
52
Set Up the Phone From the Setup Menus
53
Apply a Phone Password
53
Text and Menu Entry From the Phone
54
Configure Network Settings
54
Network Setup
58
Ipv4 Fields
64
Ipv6 Fields
66
Verify Phone Startup
67
Configure Phone Services for Users
69
Cisco Unified Communications Manager Phone Setup
69
Set Up a Cisco IP Phone
74
Determine the Phone MAC Address
74
Phone Addition Methods
74
Add Phones Individually
75
Add Phones with a BAT Phone Template
75
Add Users to Cisco Unified Communications Manager
76
Add a User From an External LDAP Directory
76
Add a User Directly to Cisco Unified Communications Manager
77
Add a User to an End User Group
78
Associate Phones with Users
78
Surviveable Remote Site Telephony
81
Self Care Portal Management
81
Self Care Portal Overview
81
Set Up User Access to the Self Care Portal
82
Customize the Self Care Portal Display
83
Cisco IP Phone Administration
85
Cisco IP Phone Security
85
Cisco IP Phone Security Overview
86
Security Enhancements for Your Phone Network
87
View the Current Security Features On the Phone
87
View Security Profiles
87
Supported Security Features
90
Set Up a Locally Significant Certificate
91
Enable FIPS Mode
92
Phone Call Security
92
Secure Conference Call Identification
93
Secure Phone Call Identification
94
802.1X Authentication
97
Cisco IP Phone Customization
97
Custom Phone Ringtones
97
Set Up Wideband Codec
98
Set Up Handset for 7811
98
Set Up Idle Display
99
Customize the Dial Tone
101
Phone Features and Setup
101
Cisco IP Phone User Support
101
Telephony Features for the Cisco IP Phone
117
Feature Buttons and Softkeys
118
Phone Feature Configuration
119
Set Up Phone Features for All Phones
119
Set Up Phone Features for a Group of Phones
120
Set Up Phone Features for a Single Phone
120
Product Specific Configuration
133
Feature Configuration Best Practices
133
High Call Volume Environments
133
Multiline Environments
134
Field: Always Use Prime Line
134
Disable Transport Layer Security Ciphers
135
Schedule Power Save for Cisco IP Phone
137
Schedule Energywise On Cisco IP Phone
140
Set Up AS-SIP
142
Set Up Do Not Disturb
142
Enable Agent Greeting
143
Set Up Monitoring and Recording
144
Set Up Call Forward Notification
145
Enable BLF for Call Lists
145
Enable Device Invoked Recording
145
UCR 2008 Setup
146
Set Up UCR 2008 in Common Device Configuration
146
Set Up UCR 2008 in Common Phone Profile
147
Set Up UCR 2008 in Enterprise Phone Configuration
147
Set Up UCR 2008 in Phone
148
Set Up Rtp/Srtp Port Range
149
Mobile and Remote Access Through Expressway
149
Deployment Scenarios
150
Media Paths and Interactive Connectivity Establishment
150
Phone Features Available for Mobile and Remote Access Through Expressway
152
Problem Report Tool
153
Configure a Customer Support Upload URL
154
Set the Label for a Line
154
Assured Services SIP
155
Multilevel Precedence and Preemption
156
Set Up Softkey Template
158
Phone Button Templates
158
Modify Phone Button Template
159
Set Up PAB or Speed Dial As IP Phone Service
160
Remote Configuration of Headset Parameters
163
C H a P T E
Cisco 7811 User Manual (112 pages)
Multiplatform Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 4.29 MB
Table of Contents
3
Table of Contents
11
Your Phone
11
The Cisco IP Phone 7800 Series
12
Feature Support
12
New and Changed Features
12
New and Changed for Firmware Release 11.3(2)
15
New and Changed Features for Firmware Release 11.3(1)
15
New and Changed for Firmware Release 11.2(3)SR1
16
New and Changed for Firmware Release 11.2(3)
16
New and Changed for Firmware Release
17
New and Changed for Firmware Release 11.1(2)
17
New and Changed for Firmware Release 11.1(1)
18
New and Changed Features for Firmware Release 11.0(1)
18
New and Changed Features for Firmware Release 11.0
20
New and Changed Features for Firmware Release 10.4(1)SR1
20
Phone Setup
20
Adjust the Handset Rest
21
Change the Viewing Angle of Your Phone
21
Connect to the Network
21
Onboard Your Phone with Activation Code
22
Auto Provision Your Phone with Short Activation Code
22
Set a Password On Initial Phone Boot Up
22
User Authentication Control
22
Sign Into Your Extension From Another Phone (Extension Mobility)
23
Sign Out of Your Extension From Another Phone
23
Sign in to a Phone As a Guest
24
Sign Out of a Phone As a Guest
24
Coworker Line Status
25
Activate or Deactivate Monitoring of the BLF List
26
Configure Monitoring of an Individual Line
27
Remove the Feature Configured On a Line Key
24
Set the Profile Rule On the Phone
28
Add a Menu Shortcut to a Line Key
28
Phone Web Page
29
Speed-Dial Numbers
28
Remove the Menu Shortcut From a Line Key
30
Buttons and Hardware
32
Phone Keypad Characters
32
Navigation
32
Softkey, Line, and Feature Buttons
33
Phone Screen Features
33
Clean the Phone Screen
34
Differences Between Phone Calls and Lines
34
Additional Help and Information
35
Accessibility Features
35
Troubleshooting
35
Find Information about Your Phone
36
View the Customization State On the Phone
37
View the Network Status
37
View the Phone Status
38
View the Status Messages On the Phone
38
View the Line Status
38
View 802.1X Transaction Status
39
View the Reboot History
39
Report All Phone Issues
39
Factory Reset the Phone From Phone Web Page
40
Identify Phone Issues with a URL in the Phone Web Page
40
Lost Phone Connectivity
40
Get More Information When Your Phone Displays a Provisioning Failure Message
41
Cisco One-Year Limited Hardware Warranty Terms
34
Energy Savings
34
Power Requirements
43
Calls
43
Make Calls
43
Make a Call
43
Make a Call with the Speakerphone
44
Make a Call with a Headset
44
Make an Emergency Call
44
Redial a Number
45
Speed Dial
45
Assign a Speed-Dial Code From the Phone Screen
45
Make a Call with a Speed-Dial Code
45
Configure a Speed Dial On a Line Key
46
Use the Line in Focus for Speed-Dial Calls
47
Use the Line in Focus to Check Speed-Dial Calls
47
Dial an International Number
47
Secure Calls
47
Answer Calls
48
Answer a Call
48
Answer Call Waiting
48
Decline a Call
48
Silence an Incoming Call
49
Turn On Do Not Disturb
49
Turn On or Turn Off DND Using a Star Code
50
Answer a Coworker's Phone (Call Pickup)
50
Answer a Call Within Your Group (Pickup)
50
Mute Your Call
50
Hold Calls
50
Put a Call On Hold
51
Answer a Call Left On Hold for Too Long
51
Swap Between Active and Held Calls
51
Swap Between Active and Held Calls On the Cisco IP Phone 7811
52
Call Park
52
Place a Call On Hold with Call Park
52
Retrieve a Call On Hold with Call Park
53
Park and Unpark a Call with One Line Key
53
Call Park Extension and Status
54
Forward Calls
55
Activate Call Forward All with Feature Activation Code Synchronization
55
Forward a Call in Specific Situations with the Phone Web Page
56
Transfer Calls
56
Transfer a Call to Another Person
56
Consult before You Complete a Transfer
57
Conference Calls and Meetings
57
Add Another Person to a Call
57
Conference with a Star Code
58
Instant Message and Presence Contacts
59
Presence
59
Make a Call to an IM and Presence Contact
59
Change Your Presence State
58
Record a Call
60
Multiple Lines
60
View All Calls On Your Primary Line
61
Answer the Oldest Call First
61
View All Calls On Your Phone
61
Shared Lines
61
Add Yourself to a Call On a Shared Line
60
Page a Group of Phones (Multicast Paging)
61
Call Center Features
61
Procedure
62
Sign in As a Call Center Agent
62
Sign Out As a Call Center Agent
63
Change Your Status As a Call Center Agent
63
Accept a Call Center Call
63
Hold an Agent Call
64
Set a Disposition Code While On a Call Center Call
64
Trace a Call
64
Escalate a Call to a Supervisor
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Cisco 7811 User Manual (85 pages)
Multiplatform Phones, 7800 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 4.09 MB
Table of Contents
2
Table of Contents
10
Your Phone
10
The Cisco IP Phone 7800 Series
11
New and Changed Features
11
New and Changed for Firmware Release 11.1(2)
11
New and Changed for Firmware Release 11.1(1)
11
New and Changed Features for Firmware Release 11.0(1)
14
New and Changed Features for Firmware Release 10.4(1)SR1
14
New and Changed Features for Firmware Release 10.4(1)
14
Phone Setup
14
Adjust the Handset Rest
15
Change the Viewing Angle of Your Phone
16
Connect to the Network
16
Set a Password On Initial Phone Boot Up
16
Sign Into Your Extension From Another Phone
17
Sign Out of Your Extension From Another Phone
17
Sign in to a Phone As a Guest
17
Sign Out of a Phone As a Guest
18
Set the Profile Rule On the Phone
18
Monitor a Coworker's Line
19
Phone Web Page
19
Speed-Dial Numbers
20
Buttons and Hardware
22
Navigation
22
Softkey, Line, and Feature Buttons
23
Phone Screen Features
24
Clean the Phone Screen
24
Differences Between Phone Calls and Lines
24
Power Requirements
24
Energy Savings
25
Additional Help and Information
25
Accessibility Features
25
Troubleshooting
25
Find Information about Your Phone
25
Lines 1 2 4
26
View the Customization State On the Phone
27
View the Network Status
27
View the Phone Status
28
View the Status Messages On the Phone
28
View the Line Status
28
View the Transaction Status
29
View the Reboot History
29
Report All Phone Issues
29
Factory Reset the Phone From Phone Web Page
29
Identify Phone Issues with a URL in the Phone Web Page
30
Lost Phone Connectivity
30
Cisco One-Year Limited Hardware Warranty Terms
32
Calls
32
Make Calls
32
Make a Call
32
Make a Call with the Speakerphone
33
Make a Call with a Headset
33
Make an Emergency Call
33
Redial a Number
34
Speed Dial
34
Assign a Speed-Dial Code From the Phone Screen
34
Make a Call with a Speed-Dial Code
35
Configure a Speed Dial On a Line Key
35
Remove a Speed Dial From a Line Key
35
Use the Line in Focus for Speed-Dial Calls
36
Use the Line in Focus to Check Speed-Dial Calls
36
Dial an International Number
36
Secure Calls
36
Answer Calls
37
Answer a Call
37
Answer Call Waiting
37
Decline a Call
37
Turn On Do Not Disturb
38
Turn On or Turn Off DND Using a Star Code
38
Answer a Coworker's Phone (Call Pickup)
38
Answer a Call Within Your Group (Pickup)
38
Mute Your Call
39
Hold Calls
39
Put a Call On Hold
39
Answer a Call Left On Hold for Too Long
39
Swap Between Active and Held Calls
40
Swap Between Active and Held Calls On the Cisco IP Phone 7811
40
Call Park
40
Place a Call On Hold with Call Park
41
Retrieve a Call On Hold with Call Park
41
Forward Calls
42
Forward a Call in Specific Situations with the Phone Web Page
42
Transfer Calls
42
Transfer a Call to Another Person
43
Consult before You Complete a Transfer
43
Conference Calls and Meetings
43
Add Another Person to a Call
44
Conference with a Star Code
44
Record a Call
45
Instant Message and Presence Contacts
45
Presence
45
Make a Call to an IM and Presence Contact
46
Change Your Presence State
46
Page a Group of Phones (Multicast Paging)
46
Multiple Lines
46
View All Calls On Your Primary Line
47
Answer the Oldest Call First
47
View All Calls On Your Phone
47
Shared Lines
47
Add Yourself to a Call On a Shared Line
48
Call Center Features
48
Sign in As a Call Center Agent
48
Sign Out As a Call Center Agent
48
Change Your Status As a Call Center Agent
49
Accept a Call Center Call
49
Hold an Agent Call
49
Set a Disposition Code While On a Call Center Call
50
Trace a Call
50
Escalate a Call to a Supervisor
52
Contacts
52
Corporate Directory
52
Dial a Contact in the Corporate Directory
52
Broadsoft Directory
53
Search for a Contact in Your Broadsoft Directory (Simple Search)
53
Search for a Contact in Your Broadsoft Directory (Advance Search)
53
Edit Your Contact Type in Your Broadsoft Directory
54
Edit Your Broadsoft Directory Name
54
Edit the Server Name of Your Broadsoft Directory
54
Edit User ID of Your Broadsoft Directory
55
Edit Your Broadsoft Directory Password
55
LDAP Directory
55
Search for a Contact in Your LDAP Directory
56
Personal Address Book
56
Add a New Contact to Your Personal Address Book
56
Add a New Contact to Your Personal Address Book with Phone Web Page
56
Search for a Contact in Your Personal Address Book
57
Call a Contact in Your Personal Address Book
57
Edit a Contact in Your Personal Address Book
57
Remove a Contact From Your Personal Address Book
57
Reverse Name Lookup for Incoming and Outgoing Calls
Cisco 7811 User Manual (76 pages)
7800 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 4.23 MB
Table of Contents
3
Table of Contents
9
Chapter 1 Your Phone
9
The Cisco IP Phone 7800 Series
10
New and Changed Information
10
New Information for Firmware Release 12.0(1)
10
New Information for Firmware Release 11.7(1)
10
New Information for Firmware Release 11.5(1)SR1
10
New Information for Firmware Release 11.5(1)
10
New Information for Firmware Release
11
Phone Setup
11
Adjust the Handset Rest
12
Change the Viewing Angle of Your Phone
13
Connect to the Network
13
Connect to Expressway
13
Activate and Sign in to Your Phone
13
Sign in to Your Phone
14
Sign in to Your Extension From Another Phone
14
Sign Out of Your Extension From Another Phone
14
Self Care Portal
15
Speed-Dial Numbers
16
Buttons and Hardware
18
Navigation
19
Softkey, Line, and Feature Buttons
19
Phone Screen Features
20
Clean the Phone Screen
20
Differences Between Phone Calls and Lines
20
Phone Firmware and Upgrades
21
Postpone a Phone Upgrade
21
View the Progress of a Phone Firmware Upgrade
21
Energy Savings
22
Turn On Your Phone
22
Additional Help and Information
22
Accessibility Features
23
Troubleshooting
23
Find Information about Your Phone
23
Report Call Quality Issues
24
Report All Phone Issues
24
Lost Phone Connectivity
24
Cisco One-Year Limited Hardware Warranty Terms
20
Power Requirements
25
Calls
25
Make Calls
25
Make a Call
26
Make a Call with the Speakerphone
26
Make a Call with a Headset
26
Redial a Number
26
Speed Dial
27
Make a Call with a Speed-Dial Button
27
Make a Call with a Speed-Dial Code
27
Make a Call with a Fast-Dial Button
28
Dial an International Number
28
Get Notified When a Contact Is Available
29
Calls That Require a Billing Code or Authorization Code
29
Secure Calls
29
Answer Calls
29
Answer a Call
29
Answer Call Waiting
30
Decline a Call
30
Turn On Do Not Disturb
31
Answer a Coworker's Phone (Call Pickup)
31
Answer a Call Within Your Group (Pickup)
31
Answer a Call From Another Group (Group Pickup)
32
Answer a Call From an Associated Group (Other Pickup)
32
Answer a Call Within Your Hunt Group
32
Sign in and Out of a Hunt Group
32
View the Call Queue in a Hunt Group
33
Answer Calls Automatically
33
Trace a Suspicious Call
34
Hold Calls
34
Put a Call On Hold
34
Answer a Call Left On Hold for Too Long
35
Swap Between Active and Held Calls
35
Swap Between Active and Held Calls On the Cisco IP Phone 7811
35
Call Park
35
Place a Call On Hold with Call Park
36
Retrieve a Call On Hold with Call Park
36
Place a Call On Hold with Assisted Directed Call Park
36
Retrieve a Call On Hold with Assisted Directed Call Park
36
Place a Call On Hold with Manual Directed Call Park
37
Retrieve a Call On Hold with Manual Directed Call Park
34
Mute Your Call
37
Forward Calls
38
Transfer Calls
38
Transfer a Call to Another Person
38
Consult before You Complete a Transfer
39
Conference Calls and Meetings
39
Add Another Person to a Call (7811)
39
Add Another Person to a Call (7821, 7841, 7861)
39
Swap Between Calls before You Complete a Conference
40
View and Remove Conference Participants
40
Scheduled Conference Calls (Meet Me)
40
Host a Meet-Me Conference
40
Join a Meet-Me Conference
41
Intercom Calls
41
Make an Intercom Call
41
Answer an Intercom Call
Cisco 7811 User Manual (74 pages)
7800 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 3.54 MB
Table of Contents
3
Table of Contents
9
Chapter 1 Your Phone
9
The Cisco IP Phone 7800 Series
10
New and Changed Information
10
New Information for Firmware Release 11.0
10
Phone Setup
10
Adjust the Handset Rest
11
Change the Viewing Angle of Your Phone
12
Connect to the Network
12
Connect to Expressway
12
Activate and Sign Into Your Phone
12
Sign Into Your Phone
13
Sign Into Your Extension From Another Phone
13
Sign Out of Your Extension From Another Phone
13
Self Care Portal
14
Speed-Dial Numbers
15
Buttons and Hardware
17
Navigation
18
Softkey, Line, and Feature Buttons
18
Phone Screen Features
19
Clean the Phone Screen
19
Differences Between Phone Calls and Lines
19
Power Requirements
19
Energy Savings
20
Power On Your Phone
20
Additional Help and Information
21
Accessibility Features
21
Troubleshooting
21
Find Information about Your Phone
21
Report Call Quality Issues
22
Report All Phone Issues
22
Lost Connectivity
23
Cisco One-Year Limited Hardware Warranty Terms
25
Make Calls
25
Make a Call
26
Make a Call with the Speakerphone
26
Make a Call with a Headset
26
Redial a Number
26
Speed Dial
27
Make a Call with a Speed-Dial Button
27
Make a Call with a Speed-Dial Code
27
Make a Call with a Fast-Dial Button
28
Dial an International Number
28
Get Notified When a Contact Is Available
28
Calls That Require a Billing Code or Authorization Code
29
Secure Calls
29
Answer Calls
29
Answer a Call
29
Answer Call Waiting
29
Decline a Call
30
Turn On Do Not Disturb
30
Answer a Coworker's Phone (Call Pickup)
30
Answer a Call Within Your Group (Pickup)
31
Answer a Call From Another Group (Group Pickup)
31
Answer a Call From an Associated Group (Other Pickup)
31
Answer a Call Within Your Hunt Group
32
Sign in and Out of a Hunt Group
32
View the Call Queue in a Hunt Group
32
Answer Calls Automatically
33
Trace a Suspicious Call
33
Mute Your Audio
33
Hold Calls
33
Put a Call On Hold
34
Answer a Call Left On Hold for Too Long
34
Swap Between Active and Held Calls
34
Swap Between Active and Held Calls On the Cisco IP Phone 7811
34
Call Park
35
Place a Call On Hold with Call Park
35
Retrieve a Call On Hold with Call Park
35
Place a Call On Hold with Assisted Directed Call Park
35
Retrieve a Call On Hold with Assisted Directed Call Park
36
Place a Call On Hold with Manual Directed Call Park
36
Retrieve a Call On Hold with Manual Directed Call Park
36
Forward Calls
37
Transfer Calls
37
Transfer a Call to Another Person
37
Consult before You Complete a Transfer
38
Conference Calls and Meetings
38
Add Another Person to a Call (7811)
38
Add Another Person to a Call (7821, 7841, 7861)
39
Swap Between Calls before You Complete a Conference
39
View and Remove Conference Participants
39
Scheduled Conference Calls (Meet Me)
39
Host a Meet Me Conference
40
Join a Meet Me Conference
40
Intercom Calls
40
Make an Intercom Call
40
Answer an Intercom Call
41
Supervise and Record Calls
41
Set Up a Supervised Call
41
Record a Call
42
Prioritized Calls
42
Make a Priority Call
43
Answer a Priority Call
43
Answer a Priority Call While On Another Call
43
Multiple Lines
43
View All Calls On Primary Line
44
Answer the Oldest Call First
44
View All Calls On the Phone
44
Display Call Notifications On Select Lines with Line Filters
44
Create a Line Filter
45
Use a Line Filter
45
Change a Line Filter
45
Shared Lines
46
Add Yourself to a Call On a Shared Line
46
Enable Privacy On a Shared Line
46
Phone Calls with Mobile Connect
47
Enable Mobile Connect
47
Move a Call From Your Desk Phone to Your Mobile Phone
47
Move a Call From Your Mobile Phone to Your Desk Phone
48
Transfer a Call From Your Mobile Phone to Your Desk Phone
49
Contacts
49
Corporate Directory
49
Dial a Contact in the Corporate Directory
49
Personal Directory
50
Sign in and Out of a Personal Directory
50
Add a New Contact to Your Personal Directory
51
Search for a Contact in Your Personal Directory
51
Call a Contact in Your Personal Directory
51
Assign a Fast-Dial Code to a Contact
52
Call a Contact with a Fast-Dial Code
52
Edit a Contact in Your Personal Directory
53
Remove a Contact From Your Personal Directory
53
Delete a Fast Dial Code
53
Cisco Web Dialer
Cisco 7811 User Manual (102 pages)
IP Phone Cisco Unified Communications Manager 10.0 (SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 4.13 MB
Table of Contents
3
Table of Contents
9
Getting Started
9
Accessibility Features
9
Cisco IP Phone 7811
9
Phone Connections
11
Buttons and Hardware
12
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
13
Phone Screen
13
Cisco IP Phone 7821
13
Phone Connections
14
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
15
Buttons and Hardware
16
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
17
Phone Screen
18
Cisco IP Phone 7841
18
Phone Connections
19
Buttons and Hardware
20
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
21
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
22
Phone Screen
22
Cisco IP Phone 7861
22
Phone Connections
23
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
24
Buttons and Hardware
25
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
26
Phone Screen
26
Power Requirements
27
Power Save and Power Save Plus
27
Power Save
27
Power Save Plus
28
Additional Information
29
Chapter 2 Phone Setup
29
Connect Footstand
29
Adjust the Handset Rest
30
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
31
Basic Operations
31
Clean the Phone Display
32
Make Calls
33
Release a Call and Start Another Call
34
Answer Calls
34
Redial a Number
35
Answer Call Using Group Pickup and Phone Number
36
Automatically Answer Calls
37
Manage Calls
38
Forward All Calls
37
Respond to Call Waiting Notification
39
Hold Calls
40
Put a Call On Hold By Answering a New Call
39
Monitor and Record Calls
39
Mute Phone
41
Call Park
41
Setup Call Back Notification
42
Manage Intercom Calls
42
Park a Call Using Manual Directed Call Park
43
View Phone Information
43
Place a Dialable Intercom Call
44
Sign in to the Cisco Unified Communications Self Care Portal
45
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
46
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
47
Contacts
48
Search and Dial While On Call
49
Add Personal Directory Entry
50
Delete Personal Directory Entry
51
Search for Entry in Personal Directory
52
Assign Fast-Dial Code to Personal Directory Entry
53
Cisco Webdialer
54
Sign Out of Cisco Webdialer
55
Recents
55
Recents Overview
56
View Call Record Details
56
View Recents
57
Dial From Recents
57
Filter Recents
58
Clear Recents
58
Edit Phone Number
59
Delete Call Record
60
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
61
Voicemail
62
Access Voicemail
Cisco 7811 Firmware Migration Master Manual (30 pages)
Convert between Enterprise Firmware and Multiplatform Firmware
Brand:
Cisco
| Category:
IP Phone
| Size: 3.06 MB
Table of Contents
1
Table of Contents
2
Firmware Migration (Overview)
6
Firmware Migration FAQ (MUST READ)
9
Unified CM-Based Migration Method (Enterprise to MPP)
13
Unified CM-Based Migration Method (MPP to Enterprise)
16
Appendix A: Flex Plan - How to Order Licenses Via Product Upgrade Tool (PUT)
21
Appendix B: How to Generate Licenses for Firmware Conversion
26
Appendix C: Bulk Provisioning (Unified CM-Based Method)
27
Appendix D: Overview of the Cisco IP Phone MPP GUI
Cisco 7811 Manual (27 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 3.82 MB
Table of Contents
1
Wall Mounts
2
Non-Lockable Wall Mount Components for 7811
3
Install the Non-Lockable Wall Mount Kit for 7811
7
Remove the Phone From the Non-Lockable Wall Mount for 7811
9
Non-Lockable Wall Mount Components
11
Install the Non-Lockable Wall Mount Kit
15
Remove the Phone From the Non-Lockable Wall Mount
17
Non-Lockable Wall Mount Components for 7861
19
Install the Non-Lockable Wall Mount Kit for 7861
25
Adjust the Handset Rest
Cisco 7811 Get Started (6 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 1.3 MB
Table of Contents
1
Table of Contents
1
Your New Phone
1
Install Your New Phone (7800 Series) on Webex Calling (Formerly Spark Call)
2
Install Your New Phone (8800 Series) on Webex Calling (Formerly Spark Call)
2
Install Your New Conference Phone (7832)
3
Complete Your Initial Setup in Cisco Webex Settings
4
Get an Activation Code
4
Activate Your Phone Automatically with a QR Code (8845, 8865, and 8865NR)
5
Activate Your Phone Manually
5
Activate Your Voicemail Account
6
Voicemail PIN Rules
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