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7811
Cisco 7811 Manuals
Manuals and User Guides for Cisco 7811. We have
14
Cisco 7811 manuals available for free PDF download: Administration Manual, User Manual, Installation Manual, Firmware Migration Master Manual, Manual, Get Started, Reconfiguration Manual
Cisco 7811 Administration Manual (360 pages)
Multiplatform Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 8.79 MB
Table of Contents
Table of Contents
4
External Devices
34
CHAPTER 3 Cisco IP Phone Hardware
35
Cisco IP Phone Hardware Overview
35
Cisco IP Phone 7811
36
Phone Connections
36
Cisco IP Phone 7821
37
Phone Connections
37
Cisco IP Phone 7841
38
Phone Connections
38
Cisco IP Phone 7861
39
Phone Connections
39
Buttons and Hardware
40
Navigation
42
Softkey, Line, and Feature Buttons
42
Terminology Differences
43
Cisco IP Phone Installation
45
CHAPTER 4 Cisco IP Phone Installation
47
Verify the Network Setup
47
Install the Cisco IP Phone
48
Activation Code Onboarding
49
Configure the Network from the Phone
50
Network Configuration Fields
51
Text and Menu Entry from the Phone
56
Verify Phone Startup
57
Configure the Voice Codecs
57
Set the Optional Network Servers
58
VLAN Settings
58
Cisco Discovery Protocol
59
Lldp-Med
59
Chassis ID TLV
60
Port ID TLV
60
Time to Live TLV
61
End of LLDPDU TLV
61
Port Description TLV
61
System Name TLV
61
System Capabilities TLV
61
Management Address TLV
61
System Description TLV
62
IEEE 802.3 MAC/PHY Configuration/Status TLV
62
LLDP-MED Capabilities TLV
62
Network Policy TLV
63
LLDP-MED Extended Power-Via-MDI TLV
63
LLDP-MED Inventory Management TLV
63
Final Network Policy Resolution and Qos
64
Special Vlans
64
Default Qos for SIP Mode
64
Qos Resolution for CDP
64
Qos Resolution for LLDP-MED
64
Coexistence with CDP
64
LLDP-MED and Multiple Network Devices
65
LLDP-MED and IEEE 802.X
65
Configure VLAN Settings
65
Set up DHCP VLAN Option from Phone Web Page
65
SIP and NAT Configuration
66
SIP and the Cisco IP Phone
66
SIP over TCP
67
SIP Proxy Redundancy
67
Dual Registration
67
Failover and Recovery Registration
68
Rfc3311
68
SIP NOTIFY XML-Service
68
SIP Configuration
69
Configure the Basic SIP Parameters
69
Configure the SIP Timer Values
69
Configure the Response Status Code Handling
69
Configure NTP Server
70
Configure the RTP Parameters
70
Control SIP and RTP Behaviour in Dual Mode
71
Configure the SDP Payload Types
72
Configure the SIP Settings for Extensions
72
Configure the SIP Proxy Server
73
Configure the Subscriber Information Parameters
73
Managing NAT Transversal with Phones
73
Enable NAT Mapping
74
NAT Mapping with Session Border Controller
74
NAT Mapping with SIP-ALG Router
74
NAT Mapping with the Static IP Address
74
Configure NAT Mapping with STUN
75
Dial Plan
77
Dial Plan Overview
77
Digit Sequences
77
Digit Sequence Examples
78
Acceptance and Transmission of the Dialed Digits
80
Dial Plan Timer (Off-Hook Timer)
81
Interdigit Long Timer (Incomplete Entry Timer)
81
Interdigit Short Timer (Complete Entry Timer)
82
Edit the Dial Plan on the IP Phone
83
Reset the Control Timers
83
Regional Parameters and Supplementary Services
84
Regional Parameters
84
Set the Control Timer Values
84
Localize Your Cisco IP Phone
84
Time and Date Settings
85
Configure Daylight Saving Time
85
Phone Display Language
86
Cisco IP Phone 7800 Series Documentation
89
CHAPTER 5 Third-Party Call Control Setup
91
Determine the Phone MAC Address
91
Network Configuration
91
Provisioning
92
Report Current Phone Configuration to the Provisioning Server
92
Web-Based Configuration Utility
94
Access the Phone Web Page
94
Allow Web Access to the Cisco IP Phone
95
Determine the IP Address of the Phone
95
View Download Status
95
Web Administration Tabs
96
Administrator and User Accounts
96
Enable User Access to the Phone Interface Menus
96
Access Administrative Options by Login
97
Access Administrative Options by IP Address
97
Hardware and Accessory Installation
99
CHAPTER 6 Cisco IP Phone Accessories
101
Supported Accessories
101
External Speakers and Microphone
101
Connect the Footstand
102
Headsets
102
Audio Quality
103
Analog Headsets
103
CHAPTER 7 Wall Mounts
105
Wall Mount Kits
105
Non-Lockable Wall Mount Components for 7811
105
Install the Non-Lockable Wall Mount Kit for 7811
107
Remove the Phone from the Non-Lockable Wall Mount for 7811
111
Non-Lockable Wall Mount Components
113
Install the Non-Lockable Wall Mount Kit
115
Remove the Phone from the Non-Lockable Wall Mount
119
Non-Lockable Wall Mount Components for 7861
121
Install the Non-Lockable Wall Mount Kit for 7861
123
Remove the Phone from the Non-Lockable Wall Mount
127
Adjust the Handset Rest
129
Cisco IP Phone Administration
131
CHAPTER 8 Cisco IP Phone Security
133
Security Features
133
Domain and Internet Setting
133
Configure Restricted Access Domains
133
Configure the Internet Connection Type
133
DHCP Option Support
134
Configure the Challenge for the SIP INVITE Messages
135
Transport Layer Security
136
Configure SIP over TLS Signaling Encryption
136
Configure LDAP over TLS
136
Phones Supported in this Document
137
Cisco Product Security Overview
137
CHAPTER 9 Cisco IP Phone Customization
139
Phone Information and Display Settings
139
Configure the Phone Name
139
Change Wallpaper from the Phone Page
140
Add a Logo as the Boot Display
140
Adjust Backlight Timer from Configuration Utility
141
Configure the Number of Call Appearances Per Line
141
Reverse Name Lookup for Incoming and Outgoing Calls
141
Enable and Disable Reverse Name Lookup
142
Call Features Configuration
143
Enable Call Transfer
143
Call Forward
143
Enable Call Forwarding on Voice Tab
143
Enable Call Forwarding on User Tab
144
Enable Conferencing
144
Enable Remote Call Recording with SIP REC
144
Enable Remote Call Recording with SIP INFO
146
Configure Missed Call Indication with the Configuration Utility
147
Enable Do Not Disturb
147
Configure Star Codes for DND
148
Set up a Call Center Agent Phone
148
Set up a Phone for Presence
149
Shared Lines
149
Configure a Shared Line
150
Configure Voice Mail
151
Configure Voice Mail for each Extension
151
Configure the Message Waiting Indicator
151
Assign a Ringtone to an Extension
152
Add Distinctive Ringtone
152
Configure the Audio Settings
153
Specify Audio Compliance Standard
154
User Access Control
154
Phone Web Server
154
Configure the Web Server from the Phone Screen Interface
154
Direct Action URL
155
Enable Access to Phone Web Interface
156
XML Services
157
XML Directory Service
157
XML Applications
158
Macro Variables
158
Configure a Phone to Connect to an XML Directory Service
160
Configure a Phone to Connect to an XML Application
161
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Cisco 7811 Administration Manual (228 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 4.37 MB
Table of Contents
Table of Contents
4
Cable Specifications
22
Network and Computer Port Pinouts
23
Network Port Connector
23
Computer Port Connector
23
Phone Power Requirements
24
Power Outage
25
Power Reduction
25
Power Negotiation over LLDP
26
Network Protocols
26
VLAN Interaction
30
Cisco Unified Communications Manager Interaction
31
Cisco Unified Communications Manager Express Interaction
32
External Devices
32
Phone Behavior During Times of Network Congestion
33
CHAPTER 3 Cisco IP Phone Hardware
35
Cisco IP Phone Hardware Overview
35
Cisco IP Phone 7811
37
Phone Connections
37
Cisco IP Phone 7821
38
Phone Connections
38
Cisco IP Phone 7841
39
Phone Connections
39
Cisco IP Phone 7861
40
Phone Connections
40
Buttons and Hardware
41
Softkey, Line, and Feature Buttons
42
Terminology Differences
43
Cisco IP Phone Installation
45
CHAPTER 4 Cisco IP Phone Installation
47
Verify the Network Setup
47
Activation Code Onboarding
48
Enable Autoregistration for Phones
49
Install the Cisco IP Phone
50
Set up the Phone from the Setup Menus
52
Apply a Phone Password
53
Text and Menu Entry from the Phone
53
Configure Network Settings
54
Network Setup
54
Ipv4 Fields
58
Ipv6 Fields
64
Verify Phone Startup
66
Configure Phone Services for Users
67
CHAPTER 5 Cisco Unified Communications Manager Phone Setup
69
Set up a Cisco IP Phone
69
Determine the Phone MAC Address
74
Phone Addition Methods
74
Add Phones Individually
74
Add Phones with a BAT Phone Template
75
Add Users to Cisco Unified Communications Manager
75
Add a User from an External LDAP Directory
76
Add a User Directly to Cisco Unified Communications Manager
76
Add a User to an End User Group
77
Associate Phones with Users
78
Surviveable Remote Site Telephony
78
CHAPTER 6 Self Care Portal Management
81
Self Care Portal Overview
81
Set up User Access to the Self Care Portal
81
Customize the Self Care Portal Display
82
Cisco IP Phone Administration
83
CHAPTER 7 Cisco IP Phone Security
85
Cisco IP Phone Security Overview
85
Security Enhancements for Your Phone Network
86
View the Current Security Features on the Phone
87
View Security Profiles
87
Supported Security Features
87
Set up a Locally Significant Certificate
90
Enable FIPS Mode
91
Phone Call Security
92
Secure Conference Call Identification
92
Secure Phone Call Identification
93
802.1X Authentication
94
CHAPTER 8 Cisco IP Phone Customization
97
Custom Phone Ringtones
97
Set up Wideband Codec
97
Set up Handset for 7811
98
Set up Idle Display
98
Customize the Dial Tone
99
CHAPTER 9 Phone Features and Setup
101
Cisco IP Phone User Support
101
Telephony Features for the Cisco IP Phone
101
Feature Buttons and Softkeys
117
Phone Feature Configuration
118
Set up Phone Features for All Phones
119
Set up Phone Features for a Group of Phones
119
Set up Phone Features for a Single Phone
120
Product Specific Configuration
120
Feature Configuration Best Practices
133
High Call Volume Environments
133
Multiline Environments
133
Field: Always Use Prime Line
134
Disable Transport Layer Security Ciphers
134
Schedule Power Save for Cisco IP Phone
135
Schedule Energywise on Cisco IP Phone
137
Set up AS-SIP
140
Set up Do Not Disturb
142
Enable Agent Greeting
142
Set up Monitoring and Recording
143
Set up Call Forward Notification
144
Enable BLF for Call Lists
145
Enable Device Invoked Recording
145
UCR 2008 Setup
145
Set up UCR 2008 in Common Device Configuration
146
Set up UCR 2008 in Common Phone Profile
146
Set up UCR 2008 in Enterprise Phone Configuration
147
Set up UCR 2008 in Phone
147
Set up Rtp/Srtp Port Range
148
Mobile and Remote Access through Expressway
149
Deployment Scenarios
149
Media Paths and Interactive Connectivity Establishment
150
Phone Features Available for Mobile and Remote Access through Expressway
150
Problem Report Tool
152
Configure a Customer Support Upload URL
153
Set the Label for a Line
154
Assured Services SIP
154
Multilevel Precedence and Preemption
155
Set up Softkey Template
156
Phone Button Templates
158
Modify Phone Button Template
158
Set up PAB or Speed Dial as IP Phone Service
159
Remote Configuration of Headset Parameters
160
Cisco 7811 User Manual (112 pages)
Multiplatform Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 4.29 MB
Table of Contents
Table of Contents
3
CHAPTER 1 Your Phone
11
The Cisco IP Phone 7800 Series
11
Feature Support
12
New and Changed Features
12
New and Changed for Firmware Release 11.3(2)
12
New and Changed Features for Firmware Release 11.3(1)
15
New and Changed for Firmware Release 11.2(3)SR1
15
New and Changed for Firmware Release 11.2(3)
16
New and Changed for Firmware Release
16
New and Changed for Firmware Release 11.1(2)
17
New and Changed for Firmware Release 11.1(1)
17
New and Changed Features for Firmware Release 11.0(1)
18
New and Changed Features for Firmware Release 11.0
18
New and Changed Features for Firmware Release 10.4(1)SR1
20
Phone Setup
20
Adjust the Handset Rest
20
Change the Viewing Angle of Your Phone
21
Connect to the Network
21
Onboard Your Phone with Activation Code
21
Auto Provision Your Phone with Short Activation Code
22
Set a Password on Initial Phone Boot up
22
User Authentication Control
22
Sign into Your Extension from Another Phone (Extension Mobility)
22
Sign out of Your Extension from Another Phone
23
Sign in to a Phone as a Guest
23
Sign out of a Phone as a Guest
24
Set the Profile Rule on the Phone
24
Coworker Line Status
24
Activate or Deactivate Monitoring of the BLF List
25
Configure Monitoring of an Individual Line
26
Remove the Feature Configured on a Line Key
27
Add a Menu Shortcut to a Line Key
28
Remove the Menu Shortcut from a Line Key
28
Phone Web Page
28
Speed-Dial Numbers
29
Buttons and Hardware
30
Phone Keypad Characters
32
Navigation
32
Softkey, Line, and Feature Buttons
32
Phone Screen Features
33
Clean the Phone Screen
33
Differences between Phone Calls and Lines
34
Power Requirements
34
Energy Savings
34
Additional Help and Information
34
Accessibility Features
35
Troubleshooting
35
Find Information about Your Phone
35
View the Customization State on the Phone
36
View the Network Status
37
View the Phone Status
37
View the Status Messages on the Phone
38
View the Line Status
38
View 802.1X Transaction Status
38
View the Reboot History
39
Report All Phone Issues
39
Factory Reset the Phone from Phone Web Page
39
Identify Phone Issues with a URL in the Phone Web Page
40
Lost Phone Connectivity
40
Get more Information When Your Phone Displays a Provisioning Failure Message
40
Cisco One-Year Limited Hardware Warranty Terms
41
CHAPTER 2 Calls
43
Make Calls
43
Make a Call
43
Make a Call with the Speakerphone
43
Make a Call with a Headset
44
Make an Emergency Call
44
Redial a Number
44
Speed Dial
45
Assign a Speed-Dial Code from the Phone Screen
45
Make a Call with a Speed-Dial Code
45
Configure a Speed Dial on a Line Key
45
Use the Line in Focus for Speed-Dial Calls
46
Use the Line in Focus to Check Speed-Dial Calls
47
Dial an International Number
47
Secure Calls
47
Answer Calls
47
Answer a Call
48
Answer Call Waiting
48
Decline a Call
48
Silence an Incoming Call
48
Turn on Do Not Disturb
49
Turn on or Turn off DND Using a Star Code
49
Answer a Coworker's Phone (Call Pickup)
50
Answer a Call Within Your Group (Pickup)
50
Mute Your Call
50
Hold Calls
50
Put a Call on Hold
50
Answer a Call Left on Hold for too Long
51
Swap between Active and Held Calls
51
Swap between Active and Held Calls on the Cisco IP Phone 7811
51
Call Park
52
Place a Call on Hold with Call Park
52
Retrieve a Call on Hold with Call Park
52
Park and Unpark a Call with One Line Key
53
Call Park Extension and Status
53
Forward Calls
54
Activate Call Forward All with Feature Activation Code Synchronization
55
Forward a Call in Specific Situations with the Phone Web Page
55
Transfer Calls
56
Transfer a Call to Another Person
56
Consult before You Complete a Transfer
56
Conference Calls and Meetings
57
Add Another Person to a Call
57
Conference with a Star Code
57
Record a Call
58
Instant Message and Presence Contacts
58
Presence
59
Make a Call to an IM and Presence Contact
59
Change Your Presence State
59
Page a Group of Phones (Multicast Paging)
60
Multiple Lines
60
View All Calls on Your Primary Line
60
Answer the Oldest Call First
61
View All Calls on Your Phone
61
Shared Lines
61
Add Yourself to a Call on a Shared Line
61
Call Center Features
61
Procedure
61
Step 1
61
Sign in as a Call Center Agent
62
Sign out as a Call Center Agent
62
Change Your Status as a Call Center Agent
63
Accept a Call Center Call
63
Hold an Agent Call
63
Set a Disposition Code While on a Call Center Call
64
Trace a Call
64
Escalate a Call to a Supervisor
64
Advertisement
Cisco 7811 User Manual (85 pages)
Multiplatform Phones, 7800 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 4.09 MB
Table of Contents
Table of Contents
2
CHAPTER 1 Your Phone
10
The Cisco IP Phone 7800 Series
10
New and Changed Features
11
New and Changed for Firmware Release 11.1(2)
11
New and Changed for Firmware Release 11.1(1)
11
New and Changed Features for Firmware Release 11.0(1)
11
New and Changed Features for Firmware Release 10.4(1)SR1
14
New and Changed Features for Firmware Release 10.4(1)
14
Phone Setup
14
Adjust the Handset Rest
14
Change the Viewing Angle of Your Phone
15
Connect to the Network
16
Set a Password on Initial Phone Boot up
16
Sign into Your Extension from Another Phone
16
Sign out of Your Extension from Another Phone
17
Sign in to a Phone as a Guest
17
Sign out of a Phone as a Guest
17
Set the Profile Rule on the Phone
18
Monitor a Coworker's Line
18
Phone Web Page
19
Speed-Dial Numbers
19
Buttons and Hardware
20
Navigation
22
Softkey, Line, and Feature Buttons
22
Phone Screen Features
23
Clean the Phone Screen
24
Differences between Phone Calls and Lines
24
Power Requirements
24
Energy Savings
24
Additional Help and Information
25
Accessibility Features
25
Troubleshooting
25
Find Information about Your Phone
25
Lines 1 2 4
25
View the Customization State on the Phone
26
View the Network Status
27
View the Phone Status
27
View the Status Messages on the Phone
28
View the Line Status
28
View the Transaction Status
28
View the Reboot History
29
Report All Phone Issues
29
Factory Reset the Phone from Phone Web Page
29
Identify Phone Issues with a URL in the Phone Web Page
29
Lost Phone Connectivity
30
Cisco One-Year Limited Hardware Warranty Terms
30
CHAPTER 2 Calls
32
Make Calls
32
Make a Call
32
Make a Call with the Speakerphone
32
Make a Call with a Headset
33
Make an Emergency Call
33
Redial a Number
33
Speed Dial
34
Assign a Speed-Dial Code from the Phone Screen
34
Make a Call with a Speed-Dial Code
34
Configure a Speed Dial on a Line Key
35
Remove a Speed Dial from a Line Key
35
Use the Line in Focus for Speed-Dial Calls
35
Use the Line in Focus to Check Speed-Dial Calls
36
Dial an International Number
36
Secure Calls
36
Answer Calls
36
Answer a Call
37
Answer Call Waiting
37
Decline a Call
37
Turn on Do Not Disturb
37
Turn on or Turn off DND Using a Star Code
38
Answer a Coworker's Phone (Call Pickup)
38
Answer a Call Within Your Group (Pickup)
38
Mute Your Call
38
Hold Calls
39
Put a Call on Hold
39
Answer a Call Left on Hold for too Long
39
Swap between Active and Held Calls
39
Swap between Active and Held Calls on the Cisco IP Phone 7811
40
Call Park
40
Place a Call on Hold with Call Park
40
Retrieve a Call on Hold with Call Park
41
Forward Calls
41
Forward a Call in Specific Situations with the Phone Web Page
42
Transfer Calls
42
Transfer a Call to Another Person
42
Consult before You Complete a Transfer
43
Conference Calls and Meetings
43
Add Another Person to a Call
43
Conference with a Star Code
44
Record a Call
44
Instant Message and Presence Contacts
45
Presence
45
Make a Call to an IM and Presence Contact
45
Change Your Presence State
46
Page a Group of Phones (Multicast Paging)
46
Multiple Lines
46
View All Calls on Your Primary Line
46
Answer the Oldest Call First
47
View All Calls on Your Phone
47
Shared Lines
47
Add Yourself to a Call on a Shared Line
47
Call Center Features
48
Sign in as a Call Center Agent
48
Sign out as a Call Center Agent
48
Change Your Status as a Call Center Agent
48
Accept a Call Center Call
49
Hold an Agent Call
49
Set a Disposition Code While on a Call Center Call
49
Trace a Call
50
Escalate a Call to a Supervisor
50
Cisco 7811 User Manual (76 pages)
7800 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 4.23 MB
Table of Contents
Table of Contents
3
Chapter 1 Your Phone
9
The Cisco IP Phone 7800 Series
9
New and Changed Information
10
New Information for Firmware Release 12.0(1)
10
New Information for Firmware Release 11.7(1)
10
New Information for Firmware Release 11.5(1)SR1
10
New Information for Firmware Release 11.5(1)
10
New Information for Firmware Release
10
Phone Setup
11
Adjust the Handset Rest
11
Change the Viewing Angle of Your Phone
12
Connect to the Network
13
Connect to Expressway
13
Activate and Sign in to Your Phone
13
Sign in to Your Phone
13
Sign in to Your Extension from Another Phone
14
Sign out of Your Extension from Another Phone
14
Self Care Portal
14
Speed-Dial Numbers
15
Buttons and Hardware
16
Navigation
18
Softkey, Line, and Feature Buttons
19
Phone Screen Features
19
Clean the Phone Screen
20
Differences between Phone Calls and Lines
20
Power Requirements
20
Phone Firmware and Upgrades
20
Postpone a Phone Upgrade
21
View the Progress of a Phone Firmware Upgrade
21
Energy Savings
21
Turn on Your Phone
22
Additional Help and Information
22
Accessibility Features
22
Troubleshooting
23
Find Information about Your Phone
23
Report Call Quality Issues
23
Report All Phone Issues
24
Lost Phone Connectivity
24
Cisco One-Year Limited Hardware Warranty Terms
24
Calls
25
Make Calls
25
Make a Call
25
Make a Call with the Speakerphone
26
Make a Call with a Headset
26
Redial a Number
26
Speed Dial
26
Make a Call with a Speed-Dial Button
27
Make a Call with a Speed-Dial Code
27
Make a Call with a Fast-Dial Button
27
Dial an International Number
28
Get Notified When a Contact Is Available
28
Calls that Require a Billing Code or Authorization Code
29
Secure Calls
29
Answer Calls
29
Answer a Call
29
Answer Call Waiting
29
Decline a Call
30
Turn on Do Not Disturb
30
Answer a Coworker's Phone (Call Pickup)
31
Answer a Call Within Your Group (Pickup)
31
Answer a Call from Another Group (Group Pickup)
31
Answer a Call from an Associated Group (Other Pickup)
32
Answer a Call Within Your Hunt Group
32
Sign in and out of a Hunt Group
32
View the Call Queue in a Hunt Group
32
Answer Calls Automatically
33
Trace a Suspicious Call
33
Mute Your Call
34
Hold Calls
34
Put a Call on Hold
34
Answer a Call Left on Hold for too Long
34
Swap between Active and Held Calls
35
Swap between Active and Held Calls on the Cisco IP Phone 7811
35
Call Park
35
Place a Call on Hold with Call Park
35
Retrieve a Call on Hold with Call Park
36
Place a Call on Hold with Assisted Directed Call Park
36
Retrieve a Call on Hold with Assisted Directed Call Park
36
Place a Call on Hold with Manual Directed Call Park
36
Retrieve a Call on Hold with Manual Directed Call Park
37
Forward Calls
37
Transfer Calls
38
Transfer a Call to Another Person
38
Consult before You Complete a Transfer
38
Conference Calls and Meetings
39
Add Another Person to a Call (7811)
39
Add Another Person to a Call (7821, 7841, 7861)
39
Swap between Calls before You Complete a Conference
39
View and Remove Conference Participants
40
Scheduled Conference Calls (Meet Me)
40
Host a Meet-Me Conference
40
Join a Meet-Me Conference
40
Intercom Calls
41
Make an Intercom Call
41
Answer an Intercom Call
41
Supervise and Record Calls
42
Set up a Supervised Call
42
Record a Call
42
Prioritized Calls
43
Make a Priority Call
43
Answer a Priority Call
44
Answer a Priority Call While on Another Call
44
Multiple Lines
44
View All Calls on Your Primary Line
44
Answer the Oldest Call First
45
View All Calls on Your Phone
45
Shared Lines
45
Add Yourself to a Call on a Shared Line
45
Enable Privacy on a Shared Line
46
Phone Calls with Mobile Connect
46
Enable Mobile Connect
47
Move a Call from Your Desk Phone to Your Mobile Phone
47
Move a Call from Your Mobile Phone to Your Desk Phone
47
Transfer a Call from Your Mobile Phone to Your Desk Phone
48
Cisco 7811 User Manual (74 pages)
7800 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 3.54 MB
Table of Contents
Table of Contents
3
Chapter 1 Your Phone
9
The Cisco IP Phone 7800 Series
9
New and Changed Information
10
New Information for Firmware Release 11.0
10
Phone Setup
10
Adjust the Handset Rest
10
Change the Viewing Angle of Your Phone
11
Connect to the Network
12
Connect to Expressway
12
Activate and Sign into Your Phone
12
Sign into Your Phone
12
Sign into Your Extension from Another Phone
13
Sign out of Your Extension from Another Phone
13
Self Care Portal
13
Speed-Dial Numbers
14
Buttons and Hardware
15
Navigation
17
Softkey, Line, and Feature Buttons
18
Phone Screen Features
18
Clean the Phone Screen
19
Differences between Phone Calls and Lines
19
Power Requirements
19
Energy Savings
19
Power on Your Phone
20
Additional Help and Information
20
Accessibility Features
21
Troubleshooting
21
Find Information about Your Phone
21
Report Call Quality Issues
21
Report All Phone Issues
22
Lost Connectivity
22
Cisco One-Year Limited Hardware Warranty Terms
23
Calls
25
Make Calls
25
Make a Call
25
Make a Call with the Speakerphone
26
Make a Call with a Headset
26
Redial a Number
26
Speed Dial
26
Make a Call with a Speed-Dial Button
27
Make a Call with a Speed-Dial Code
27
Make a Call with a Fast-Dial Button
27
Dial an International Number
28
Get Notified When a Contact Is Available
28
Calls that Require a Billing Code or Authorization Code
28
Secure Calls
29
Answer Calls
29
Answer a Call
29
Answer Call Waiting
29
Decline a Call
29
Turn on Do Not Disturb
30
Answer a Coworker's Phone (Call Pickup)
30
Answer a Call Within Your Group (Pickup)
30
Answer a Call from Another Group (Group Pickup)
31
Answer a Call from an Associated Group (Other Pickup)
31
Answer a Call Within Your Hunt Group
31
Sign in and out of a Hunt Group
32
View the Call Queue in a Hunt Group
32
Answer Calls Automatically
32
Trace a Suspicious Call
33
Mute Your Audio
33
Hold Calls
33
Put a Call on Hold
33
Answer a Call Left on Hold for too Long
34
Swap between Active and Held Calls
34
Swap between Active and Held Calls on the Cisco IP Phone 7811
34
Call Park
34
Place a Call on Hold with Call Park
35
Retrieve a Call on Hold with Call Park
35
Place a Call on Hold with Assisted Directed Call Park
35
Retrieve a Call on Hold with Assisted Directed Call Park
35
Place a Call on Hold with Manual Directed Call Park
36
Retrieve a Call on Hold with Manual Directed Call Park
36
Forward Calls
36
Transfer Calls
37
Transfer a Call to Another Person
37
Consult before You Complete a Transfer
37
Conference Calls and Meetings
38
Add Another Person to a Call (7811)
38
Add Another Person to a Call (7821, 7841, 7861)
38
Swap between Calls before You Complete a Conference
39
View and Remove Conference Participants
39
Scheduled Conference Calls (Meet Me)
39
Host a Meet Me Conference
39
Join a Meet Me Conference
40
Intercom Calls
40
Make an Intercom Call
40
Answer an Intercom Call
40
Supervise and Record Calls
41
Set up a Supervised Call
41
Record a Call
41
Prioritized Calls
42
Make a Priority Call
42
Answer a Priority Call
43
Answer a Priority Call While on Another Call
43
Multiple Lines
43
View All Calls on Primary Line
43
Answer the Oldest Call First
44
View All Calls on the Phone
44
Display Call Notifications on Select Lines with Line Filters
44
Create a Line Filter
44
Use a Line Filter
45
Change a Line Filter
45
Shared Lines
45
Add Yourself to a Call on a Shared Line
46
Enable Privacy on a Shared Line
46
Phone Calls with Mobile Connect
46
Enable Mobile Connect
47
Move a Call from Your Desk Phone to Your Mobile Phone
47
Move a Call from Your Mobile Phone to Your Desk Phone
47
Transfer a Call from Your Mobile Phone to Your Desk Phone
48
Cisco 7811 User Manual (102 pages)
IP Phone Cisco Unified Communications Manager 10.0 (SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 4.13 MB
Table of Contents
Table of Contents
3
Getting Started
9
Accessibility Features
9
Cisco IP Phone 7811
9
Phone Connections
9
Buttons and Hardware
11
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
12
Phone Screen
13
Cisco IP Phone 7821
13
Phone Connections
13
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
14
Buttons and Hardware
15
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
16
Phone Screen
17
Cisco IP Phone 7841
18
Phone Connections
18
Buttons and Hardware
19
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
20
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
21
Phone Screen
22
Cisco IP Phone 7861
22
Phone Connections
22
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
23
Buttons and Hardware
24
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
25
Phone Screen
26
Power Requirements
26
Power Save and Power Save Plus
27
Power Save
27
Power Save Plus
27
Additional Information
28
Adjust the Handset Rest
29
Chapter 2 Phone Setup
29
Connect Footstand
29
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
30
Basic Operations
31
Clean the Phone Display
31
Make Calls
32
CHAPTER 3 Basicoperations 23
33
Release a Call and Start Another Call
33
Answer Calls
34
Redial a Number
34
Answer Call Using Group Pickup and Phone Number
35
Automatically Answer Calls
36
Respond to Call Waiting Notification
37
Manage Calls
37
Forward All Calls
38
Mute Phone
39
Monitor and Record Calls
39
Hold Calls
39
Put a Call on Hold by Answering a New Call
40
Setup Call Back Notification
41
Call Park
41
Manage Intercom Calls
42
Park a Call Using Manual Directed Call Park
42
View Phone Information
43
Place a Dialable Intercom Call
43
Sign in to the Cisco Unified Communications Self Care Portal
44
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
45
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP
46
Contacts
47
Search and Dial While on Call
48
Add Personal Directory Entry
49
Delete Personal Directory Entry
50
Search for Entry in Personal Directory
51
Assign Fast-Dial Code to Personal Directory Entry
52
Cisco Webdialer
53
Sign out of Cisco Webdialer
54
Cisco 7811 Administration Manual (198 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 6.02 MB
Cisco 7811 Installation Manual (39 pages)
IP Phones with Multiplatform Firmware
Brand:
Cisco
| Category:
IP Phone
| Size: 9.26 MB
Table of Contents
Table of Contents
3
Basic Installation
5
Connect Your Cisco IP Phone
6
Connect Your Conference Phone 7832
7
Connect Your Conference Phone 8832
8
Key Expansion Module Installation
9
Install a Key Expansion Module on Your 6851 Phone
10
Install a Key Expansion Module on 8851, 8861, and 8865 Phones
11
Connect Headsets
12
Connect Cisco Headsets 521 and 522
13
Connect Cisco Headsets 561 and 562
14
Connect Cisco Headset 730
16
Wall Mount Your Phone
18
Wall Mount Your 6800 Series Phones
19
Wall Mount Your 6821 Phone
19
Wall Mount Your 6841/6851/6861/6871 Phone
20
Wall Mount Your 7800 Series Phones
22
Wall Mount Your 7811 Phone
22
Remove 7811 Phone from the Wall Mount
23
Remove a 7811 Phone from the Wall Mount
23
Wall Mount Your 7821 or 7841 Phone
24
Remove 7821 or 7841 Phone from the Wall Mount
25
Remove a 7821 or 7841 Phone from the Wall Mount
25
Wall Mount Your 7861 Phone
26
Remove 7861 Phone from the Wall Mount
27
Remove a 7861 Phone from the Wall Mount
27
Wall Mount Your 8800 Series Phones
28
Remove 8800 Series Phone from the Wall Mount
28
Remove an 8800 Series Phone from the Wall Mount
29
Wall Mount Your 8851 or 8861 Phone with a KEM Attached
30
Remove 8800 Phone from the Wall Mount
31
Remove an 8800 Phone from the Wall Mount
31
Adjust the Handset Rest
32
Technical Details
33
Physical and Operating Environment Specifications
34
Phone Power Requirements
36
Power Outage
39
Power Reduction
39
Power Negotiation over LLDP
39
Cisco 7811 Firmware Migration Master Manual (31 pages)
Convert between Enterprise Firmware and Multiplatform Firmware
Brand:
Cisco
| Category:
IP Phone
| Size: 3.06 MB
Table of Contents
Table of Contents
1
Firmware Migration (Overview)
2
Phone Firmware Migration
2
Enterprise Firmware to MPP Firmware Eligible Devices
3
MPP to Enterprise Firmware Eligible Devices
3
Customer Flow
4
Example MPP_2_ENT License File
5
Example ENT_2_MPP License File
5
Will There be a Cost?
6
How Do I Know if It Is an Enterprise Phone or MPP/3PCC Phone?
6
Firmware Migration FAQ (MUST READ)
6
How Do I Get Technical Support During Firmware Migration?
7
Who Should I Reach out for Support?
7
Unified CM-Based Migration Method (Enterprise to MPP)
9
Unified CM-Based Migration Method (MPP to Enterprise)
13
Appendix A: Flex Plan - How to Order Licenses Via Product Upgrade Tool (PUT)
16
Appendix B: How to Generate Licenses for Firmware Conversion
21
Appendix C: Bulk Provisioning (Unified CM-Based Method)
26
Appendix D: Overview of the Cisco IP Phone MPP GUI
27
Cisco 7811 Manual (27 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 3.82 MB
Table of Contents
Wall Mounts
1
Non-Lockable Wall Mount Components for 7811
2
Install the Non-Lockable Wall Mount Kit for 7811
3
Remove the Phone from the Non-Lockable Wall Mount for 7811
7
Non-Lockable Wall Mount Components
9
Install the Non-Lockable Wall Mount Kit
11
Remove the Phone from the Non-Lockable Wall Mount
15
Non-Lockable Wall Mount Components for 7861
17
Install the Non-Lockable Wall Mount Kit for 7861
19
Adjust the Handset Rest
25
Cisco 7811 Manual (20 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 6.18 MB
Table of Contents
Table of Contents
1
The Cisco IP Phone 7800 Series
1
Phone Setup
5
Activate and Sign in to Your Phone
8
Self Care Portal
9
Buttons and Hardware
11
Power Requirements
16
Phone Firmware and Upgrades
17
Energy Savings
17
Additional Help and Information
18
Cisco 7811 Get Started (6 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 1.3 MB
Table of Contents
Table of Contents
1
Your New Phone
1
Install Your New Phone (7800 Series) on Webex Calling (Formerly Spark Call)
1
Install Your New Phone (8800 Series) on Webex Calling (Formerly Spark Call)
2
Install Your New Conference Phone (7832)
2
Complete Your Initial Setup in Cisco Webex Settings
3
Get an Activation Code
4
Activate Your Phone Automatically with a QR Code (8845, 8865, and 8865NR)
4
Activate Your Phone Manually
5
Activate Your Voicemail Account
5
Voicemail PIN Rules
6
Cisco 7811 Reconfiguration Manual (2 pages)
MPP Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 0.42 MB
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