Answer A Priority Call; Answer A Priority Call While On Another Call; Multiple Lines; View All Calls On Your Primary Line - Cisco 7811 User Manual

Answer a Priority Call

Procedure
Step 1 Pick up the handset.
Step 2 Press PrecLevel.
Step 3 Select a priority level for the call.
Step 4
(Optional) Enter your credentials on the authorization screen.
Step 5 Enter the destination number.
You see the precedence level icon on the phone screen and you hear the precedence ringback tone.
Answer a Priority Call
If you hear a special ring that's faster than usual, you are receiving a priority call.
Procedure
Press the flashing amber session button when you hear the special ringtone for a precedence call.

Answer a Priority Call While on Another Call

If you hear a continuous tone that interrupts your call, you or your coworker are receiving a priority call. Hang
up immediately and let the higher priority call go to the intended person.
Procedure
Hang up the handset.
Your call ends, and the higher priority call rings on the appropriate phone.

Multiple Lines

If you share phone numbers with other people, you could have multiple lines on your phone. When you have
multiple lines, you have more calling features available to you.

View All Calls on Your Primary Line

You can have a list of current and missed calls display on your primary line.
Use this feature if you have multiple lines and want to see all your calls—on all lines—displayed on a single
screen. You can still filter for a specific line.
Your administrator sets up this feature.
Cisco IP Phone 7800 Series User Guide
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Calls