The Cisco IP Phones 7811, 7821, 7841, and 7861 deliver easy-to-use, highly-secure voice communications. Figure 1: The Cisco IP Phone 7800 Series The following table shows the major features for the Cisco IP Phone 7800 Series. Table 1: Cisco IP Phone 7800 Series Major Features...
Share a Network Connection with Your Phone and between phone and computer. Computer, on page 6 New and Changed Information for Firmware Release 12.5(1)SR3 All references into Cisco Unified Communications Manager documentation have been updated to support all Cisco Unified Communications Manager releases. Your Phone...
Release 12.5(1) and Firmware Release 12.5(1)SR1 have been deferred in favor of Firmware Release 12.5(1)SR2. New and Changed Information for Firmware Release 12.5(1)SR1 All references into Cisco Unified Communications Manager documentation have been updated to support all Cisco Unified Communications Manager releases.
No updates were required for firmware release 12.1(1)SR1. New and Changed Information for Firmware Release 12.1(1) The following table shows the changes made for Firmware Release 12.1(1). Table 7: Cisco IP Phone 7800 Series User Guide Revisions for Firmware Release 12.1(1). Revision Updated Section...
Your Phone Feature Support The following table shows the changes made for Firmware Release 11.0(1). Table 10: Cisco IP Phone 7800 User Guide revisions for Firmware Release 11.0(1). Revision Updated Section Added the following section for Problem Report Tool Report All Phone Issues , on page 20...
Step 5 Return the handset to the handset rest. Change the Viewing Angle of Your Phone You can change the angle of the phone, except the Cisco IP Phone 7811, to eliminate glare on the screen. Procedure Step 1 Unplug the phone from the network.
Your Phone Connect with Activation Code Onboarding Before you begin Your administrator must enable the PC port in Cisco Unified Communications Manager before you can use Procedure Step 1 Connect the phone SW port to the LAN with an Ethernet cable.
Sign In to Your Extension from Another Phone You can use Cisco Extension Mobility to sign in to a different phone in your network and have it act the same as your phone. After you sign in, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings.
You can customize some phone settings with the Self Care portal web site, which you access from your computer. The Self Care portal is part of your organization's Cisco Unified Communications Manager. Your administrator gives you the URL to access the Self Care portal, and provides your user ID and password.
Your Phone Speed-Dial Numbers Features Description Additional phones Specify the additional phones such as your mobile phone that you want to use to make and receive calls with the same directory numbers as your desk phone. You can also define blocked and preferred contacts to restrict or allow calls from certain numbers to be sent to your mobile phone.
• Cisco IP Phone 7811 No buttons on either side of the screen • Cisco IP Phone 7821 Two buttons on the left side of the screen • Cisco IP Phone 7841 Two buttons on either side of the screen •...
Buttons and Hardware Figure 3: Cisco IP Phone 7800 Series Buttons and Features The following table describes the Cisco IP Phone 7800 Series buttons and hardware. Table 12: Cisco IP Phone 7800 Series Buttons and Features Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (steady red).
Toggle the headset on. When the headset is on, the button is lit. To leave headset mode, you pick up the handset or select Speakerphone The Cisco IP Phone 7811 does not have a Headset button. Contacts, Applications, and Access personal and corporate directories.
Your Phone Softkey, Line, and Feature Buttons If a menu item has an index number, you can enter the index number with the keypad to select the item. Softkey, Line, and Feature Buttons You can interact with the features on your phone in several ways: •...
Phone Icons Figure 4: Cisco IP Phone 7800 Screen The following table describes the Cisco IP Phone screen components. Table 14: Cisco IP Phone Screen Information At the top of the screen is the header row. The header row displays the phone number, current date and time, as well a number of icons.
Only one of those calls is active and the other seven are held calls. Power Requirements The following Cisco-approved power adaptors must be used with the Cisco IP Phone 7800 Series: • Phihong adapter (PSC18U-480); Rating: 48 VDC 0.38A...
Your Phone Phone Firmware and Upgrades • Delta adapter (EADP-18VB B); Rating: 48 VDC 0.375A Phone Firmware and Upgrades Your phone comes pre-installed with firmware that is specific to the call control system. Occasionally, your administrator upgrades the phone firmware for you. This upgrade happens when you are not using your phone because the phone resets to use the new firmware.
If your phone is active, it waits until it has been inactive for a set interval before it notifies you of the pending power shutdown. The Cisco IP Phone 7811 doesn't support Power Save or Power Save Plus. Related Topics...
Your Phone Accessibility Features Accessibility Features Cisco IP Phones provide accessibility features for the vision impaired, the blind, and the hearing and mobility impaired. For detailed information about the accessibility features on these phones, see http://www.cisco.com/c/en/us/ support/collaboration-endpoints/unified-ip-phone-7800-series/products-technical-reference-list.html. You can also find more information about accessibility at this Cisco website: http://www.cisco.com/web/about/responsibility/accessibility/index.html...
Report All Phone Issues You can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs, and to report problems to your administrator. If you see a message that the PRT upload has failed, the problem report is saved on the phone and you should alert your administrator.