Retrieve A Call On Hold With Call Park; Forward Calls - Cisco 7811 User Manual

Retrieve a Call on Hold with Call Park

Step 2
(Optional) If you have call park configured on a key expansion module, press the call park line key.
Step 3 Enter the number and press Pound (#).
Step 4
(Optional) Communicate the parked number to the person retrieving the call.
Retrieve a Call on Hold with Call Park
You can pick up a parked call from anywhere in your network.
Before you begin
You need the number that was used to park the call.
Procedure
Step 1 Press Unpark.
Step 2
(Optional) Press the line key that has busy lamp field with call pickup configured to retrieve a call on hold.
Step 3 (Optional) If you have call park configured on a key expansion module, press the call park line key.
Step 4
Enter the number where the call is parked followed by Pound (#).
You can also enter Pound (#) to retrieve the parked call. If you retrieve a call parked on your own phone, you
may not need to enter a number.

Forward Calls

You can forward calls from any line on your phone to another number. Call forward is phone-line specific.
If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
There are two ways of forwarding your calls:
• Forward all calls
• Forward calls in special situations, such as when the phone is busy or there is no answer.
Verify that your calls are forwarded by looking for the Fwd All
Procedure
Step 1 Press Fwd All on any idle line from which you want to forward your calls.
Step 2
Enter the call forward target number exactly as you would dial it from your phone, or select an entry from
your list of recent calls.
Step 3 Press Dial to forward all calls to the specified number.
Related Topics
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
32
Phone Web Page, on page 10
icon in the line label.
Calls