Answer A Call Left On Hold For Too Long; Swap Between Active And Held Calls; Swap Between Active And Held Calls On The Cisco Ip Phone 7811; Call Park - Cisco 7811 User Manual

Answer a Call Left on Hold for Too Long

Answer a Call Left on Hold for Too Long
You can be notified when a call is left on hold. The notification is similar to an incoming call notification and
includes these cues:
• Single ring, repeating at intervals
• Flashing amber line button
• Flashing message indicator on the handset
• Visual notification on the phone screen
Procedure
Press the flashing amber line button or Answer to resume the held call.

Swap Between Active and Held Calls

Procedure
Press Swap to switch to the held call.

Swap Between Active and Held Calls on the Cisco IP Phone 7811

The Cisco IP Phone 7811 does not have line buttons. If you have a held call and an active call, you see the
Swap softkey. If you have more than two calls, you see the Calls softkey.
Procedure
Press Swap or Calls.

Call Park

You can use your phone to park (temporarily store) a call. You can then retrieve the call from another phone
(such as a phone at a coworker's desk or in a conference room).
There are two ways you can park a call: call park and directed call park. You'll only have one type of call
park available on your phone.
If the call remains parked for too long, you receive an alert tone. You can answer the call or retrieve it from
another phone. If you do not answer the call within a certain length of time, it is routed to another destination
(such as voicemail), as set by your administrator.
Cisco IP Phone 7800 Series User Guide
26
Calls