Sign In And Out Of A Hunt Group; View The Call Queue In A Hunt Group; Answer Calls Automatically - Cisco 7811 User Manual

Answer Calls Automatically

Procedure
When a hunt group call rings on your phone, answer the call.

Sign In and Out of a Hunt Group

Signing out of a hunt group does not prevent direct calls from ringing your phone.
Procedure
Step 1 Press Hunt Group to sign in.
Step 2 Press Hunt Group again to sign out.

View the Call Queue in a Hunt Group

You can use the queue statistics to check the status of the hunt group queue. The queue status display provides
the following information:
• Hunt group queue pattern
• Number of queued callers on each hunt group queue
• Longest waiting time
Procedure
Step 1
Press Queue Status.
Step 2 Press Update to refresh the statistics.
Step 3 Press Exit.
Answer Calls Automatically
If your phone is set up to automatically answer calls, then you don't need to do anything special when your
phone rings. After one ring, you're automatically connected to the call using the speakerphone.
However, if you would rather use your headset to answer the call, you need to set it up first.
Note The Cisco IP Phone 7811 does not support a headset.
Cisco IP Phone 7800 Series User Guide
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Calls