Automatically Answer Calls - Cisco 7811 User Manual

Automatically Answer Calls

Automatically Answer Calls
Incoming calls can be answered automatically by your phone after one ring. Your administrator sets up the
Auto Answer feature to work with either your speakerphone or headset. For more information, contact your
administrator.
Note Because the Cisco IP Phone 7811 does not support a headset, you cannot answer a call automatically using
a headset.
Incoming calls are autoanswered with the headset when the following conditions apply:
• Auto Answer with Headset is enabled by your system administrator.
• The headset is connected to the phone and the headset icon appears on the phone screen.
Otherwise, calls ring normally and you manually answer them.
If the headset icon appears on the phone screen, you can use the Headset button to place and end calls. Your
administrator sets the headset as the default audio path for Auto Answer.
To have incoming calls autoanswered with the speakerphone, keep the handset in the cradle and ensure there
is no headset icon present. Otherwise, calls ring normally and you must manually answer them.
Procedure
Step 1 When your phone is set up to autoanswer calls using your headset,
a) To answer calls automatically with a headset, prepare your phone in the following way:
b) To end or make calls, use the Headset button
c)
If you do not want calls to automatically answer on your headset, press the speakerphone button
turn off the headset and use the speakerphone to make and answer calls.
Step 2 When your phone is set up to autoanswer calls using the speakerphone,
a) To answer calls automatically on the speakerphone, prepare your phone in the following way:
b) If you do not want calls to answer automatically on your speakerphone, contact your system administrator.
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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• Ensure that your headset is connected to the phone.
• Ensure that the headset icon is present in the left hand side of the screen.
When you get a call, the call answers automatically and you interact with the caller using the headset.
• Ensure that there is no headset icon present in the left hand side of the screen.
• Leave the handset in the cradle.
When you get a call, the call answers automatically and you interact with the caller using the
speakerphone.
Basic Operations
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